Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Personal Information
Timeline
Generic
SINDHU RAMAJAYAM

SINDHU RAMAJAYAM

Chennai

Summary

Results-driven Software Tester with 7 years of expertise in Manual and Functional Testing within the Insurance Domain. Proficient in the Software Testing Life Cycle (STLC) and knowledgeable in Software Development Life Cycle (SDLC), with a strong track record of defect tracking using JIRA, HP Quality Center, and ALM. Experienced in both Waterfall and Agile methodologies, including managing 2-week and 4-week sprints, delivering projects under tight deadlines while maintaining high quality through thorough planning and execution of system testing. Effectively communicating and collaborate with onsite/offshore teams, while mentoring a small team to achieve project goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Team Member; Associate - Projects

AXAXL Insurance Company
Chennai
08.2023 - Current

Project #1 AXAXL Insurance (Current)

Client: AXAXL Insurance Company

Role: Team Member; Designation - Associate

Responsible for two parallel Agile projects in SharePoint and Sitecore applications.

Sharepoint Testing

Responsible for testing sites migrated to Shar

Responsible for multiple internal projects being migrated to the cloud namely:

*RAMP– Tool for RAMP management

*Intranet Governance Tool – Share point Site maintenance Tool with Dashboard.

*Regsite – Regulatory forms management application

(Power Apps – Creation of sites)

*Legal Intake forms- Form submission module

*Global Claims Kit – Claims management system

*Catastrophe Management - CAT MR Application

Sitecore Testing

Sitecore Content Management System (CMS) – Configuration and UI Testing. Responsible for testing sites in Sitecore. System testing and production rollout occur every sprint.

Team Lead; Designation - Associate

CCC Intelligent Solutions
01.2023 - 07.2023

Project #2 CCC Intelligent Solutions - Product Testing

Client: CCC Intelligent solutions

Role: Team Lead; Designation: Associate.

Estimate Review – Next Gen, Quick Chat: Product Testing

Products handled:

Estimate Review

Next Gen

Quick Chat

Product Testing

  • Owned major products like Estimate Review, Next Gen Review, and Quick Chat, amongst three other applications.
  • Involved in the assignment, estimating, and PDF validation.
  • Testing and Validation of functionality, UI and security upgrades
  • Performing DB patch, new API, and mobile module integration testing as a part of the product upgrades.
  • Involved in the preparation of the test plan for the pilot product, “Next Gen Review.”
  • Provided inputs in various stages of preparation, like strategizing, deciding testing scope, risks, and objectives.
  • Also, in estimation, resourcing, and scheduling release timelines.
  • High-level knowledge of other products: Claim Router Tracking, Rules Engine, and Workflow Operational Dashboard in a short span of 7 months.
  • Involved in API testing using Postman services.

Team Member/ Sr. Test Analyst

Metropolitan Life Insurance Company
04.2022 - 12.2022

Project #3 MetLife – Salesforce Testing

Client: Metropolitan Life Insurance Company

Role: Team Member/Sr. Test Analyst;

Salesforce: Migration of Legacy to Salesforce Metro upgrade.

Testing and Validation Policy Admin System for the life insurance clients. Validation of XMLs, front-end UI, and functionality in the Sandbox.

  • Involved in requirement analysis and aided in test plan preparation.
  • Involved in identifying risks and scope of testing within the provided time/environment/resource constraints
  • Identifying Test Scenarios based on Use case and test strategy documents
  • Creating, executing test cases, and documenting test results to validate functions manually.
  • Defect tracking and reporting in JIRA
  • Within a short span, I became acquainted with the AGILE methodology.
  • Attended sprint planning sessions, grooming sessions, and sprint retrospective meetings.
  • Experience in handling daily stand-ups and daily Scrum meetings.
  • Became a primary asset in handling Scrum on behalf of the QA Team.

Team Member/ Test Analyst

Prudential Insurance
01.2014 - 03.2016

Project #4 SCT - Forms and Letters & Business Processing center (FnL, CFE & BPC)

Client: Prudential Insurance

Role: Team Member/ Test Analyst

FnL:

Testing and Validation of forms and Letters across the Service Channel Technology (SCT) from a predefined list of states. Content and UI validation.

CFE & BPC (Business Processing Centre):

Testing and Validation of Business process center that files case under the common front end that falls under the Service Channel Technology

  • Identifying Test Scenarios based on Use case and test strategy documents
  • Involved in Requirement analysis & aiding in Test plan preparation
  • Creating, executing test cases, documenting test results to validate functions manually
  • Defect tracking and reporting in HP ALM
  • Retesting and Regression Testing of the rolled defects and updating the status
  • Took care of Bimonthly releases and BAUs (Business as Usual/Change Requests)
  • Supporting Production Releases
  • In later stages became a primary asset and POC for the team and headed a two-member team
  • Delegating work to my teammates and taking care of metrics accountability
  • Hosted Client Visits and spearheaded activities like Domain related floor activities as event manager
  • Updating project status in the meeting with clients, business analysts and other project stake holders

Team Member/ Test Analyst

Hanover Insurance
01.2012 - 12.2013

Project#5: PLUS Team Professional Underwriting System

Client: Hanover Insurance

Role: Team Member/ Test Analyst

PLUS:

Testing and validating the Professional Liability Underwriting system, which involves quotes and final policy, subject to underwriting and a predefined set of rules and insurance coverages. Right from the quote to the policy issuing system, the team was involved in defect management and quality assurance in the traditional waterfall method of testing.

  • Identifying Test Scenarios based on Use case and test strategy documents
  • Creating, executing test cases, and documenting test results to validate functions manually.
  • Defect tracking and reporting in HP Quality Center.
  • Retesting and regression testing of the rolled defects and updating the status.
  • Supporting Production Releases
  • Acquainted with Waterfall/Traditional methodology of testing.

Education

MBA - Technology Management

Anna University
Guindy (Distance Education)
05-2015

B.E - Electronics And Communications Engineering

AGNI College of Engineering And Tech, Chennai.
Chennai
05-2011

High School Diploma -

Good Shepherd Higher Secondary School
Chennai
05-2007

10th

Good Shepherd Matriculation School
Chennai
05-2005

Skills

  • Proficient in SDLC Processes
  • STLC
  • AGILE methodologies
  • TRADITIONAL methodologies
  • Excellent verbal and written communication
  • Insurance knowledge
  • HP QC
  • ALM
  • JIRA
  • Azure Devops
  • Selenium
  • Jenkins
  • Salesforce Force Testing
  • SQL
  • XML validation
  • Postman
  • API
  • Mobile Module Testing
  • Test plan preparation
  • Cloud migration testing

Certification

  • ISTQB CERTIFIED FUNCTIONAL TESTER
  • Insurance domain level certifications
  • Automation testing for learners
  • Selenium for beginner

Hobbies and Interests

  • Reading books
  • Sketching
  • Gardening
  • Learning about new things

Languages

  • English, Fluent
  • Tamil, Fluent
  • French, Read and Write
  • Hindi, Read and Write

Personal Information

  • Father's Name: C Ramajayam
  • Husband's Name: M Selvam
  • Date of Birth: 02/09/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Married

Timeline

Team Member; Associate - Projects

AXAXL Insurance Company
08.2023 - Current

Team Lead; Designation - Associate

CCC Intelligent Solutions
01.2023 - 07.2023

Team Member/ Sr. Test Analyst

Metropolitan Life Insurance Company
04.2022 - 12.2022

Team Member/ Test Analyst

Prudential Insurance
01.2014 - 03.2016

Team Member/ Test Analyst

Hanover Insurance
01.2012 - 12.2013

MBA - Technology Management

Anna University

B.E - Electronics And Communications Engineering

AGNI College of Engineering And Tech, Chennai.

High School Diploma -

Good Shepherd Higher Secondary School

10th

Good Shepherd Matriculation School
SINDHU RAMAJAYAM