Sindhu Sekar
Human Resources
Kumbakonam
Summary
Dynamic professional with extensive experience at Anbu Hospital, excelling in reception management and client relations. Proven ability to enhance operational efficiency and improve service delivery through effective appointment scheduling and team leadership. Skilled in electronic health record systems, fostering a collaborative environment while training staff to ensure high-quality patient care.
Developed strong multitasking and organizational skills in fast-paced office environment, handling front desk operations and administrative duties. Demonstrated ability to manage diverse tasks and communicate effectively with clients and team members. Seeking to transition into new field, utilizing solid foundation in administrative support and customer service.
Overview
1
1
year of professional experience
Work History
Receptionist Administrator
Anbu Hospital
07.2025 - 04.2026
- Managed patient check-in processes, ensuring efficient registration and appointment scheduling.
- Assisted in maintaining organized medical records, enhancing accessibility for healthcare staff.
- Facilitated communication between patients and medical personnel, improving overall service delivery.
- Utilized electronic health record systems to update patient information accurately and promptly.
- Implemented best practices for front desk operations, contributing to a smoother workflow.
- Trained new staff on administrative procedures, fostering a knowledgeable and efficient team environment.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Billing Assistant
Hasini Docor
01.2025 - 06.2025
- Processed billing statements accurately and efficiently to ensure timely invoicing.
- Assisted in reconciling discrepancies between billing accounts and customer records.
- Managed data entry for billing information using accounting software systems.
- Communicated with clients regarding billing inquiries and resolved issues promptly.
- Collaborated with team members to streamline billing procedures and improve efficiency.
- Supported month-end closing processes by preparing necessary documentation for financial reporting.
- Maintained organized records of invoices, payments, and adjustments for audit purposes.
- Provided training to new staff on billing software functionalities and standard operating procedures.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
Education
MBA - Human Resources Management
Sri Lalithambigai Matric Hr.sec School
Poonthattam 05.2023
Skills
Reception management
File organization
Multi-line phone operation
Appointment setting
Reception area maintenance
Payment collection
Appointment scheduling
Client relations
Confidential information management
Fee collection
Call handling
Office management
Decision-making
Team leadership
Handling complaints
Staff development and training
Timeline
Receptionist Administrator
Anbu Hospital
07.2025 - 04.2026
Billing Assistant
Hasini Docor
01.2025 - 06.2025
MBA - Human Resources Management
Sri Lalithambigai Matric Hr.sec School