Summary
Overview
Work History
Education
Skills
Websites
Birthdate
Personal Information
Languages
Disclaimer
Timeline
Generic
RAGHAVENDRA RAMAMURTHY

RAGHAVENDRA RAMAMURTHY

Bangalore

Summary

Highly motivated and talented enterprise-oriented professional offering 11+ years of experience in Project Management, Portfolio Management & Delivery Management. Proven track record of successfully overseeing and executing projects. Possess strong leadership and problem-solving skills, along with excellent communication and organizational abilities. Seeking an opportunity to utilize expertise in project management to contribute to the success of a dynamic organization.

Overview

11
11
years of professional experience

Work History

Sr. Associate Projects / Sr. Project Manager

Cognizant Technology Solutions
Bangalore
05.2021 - Current
  • Managed a portfolio of 5 client projects simultaneously, ensuring on-time and on-budget delivery and stakeholder communications
  • Identified and resolved critical project risks by conducting thorough risk assessments and implementing mitigation strategies
  • Responsible for all customer communication updates in relation to the implementation and managing delivery of customer services via PMO methodologies
  • Managed large and/or complex projects with high visibility at all stages (initiation, execution, closure) and in all PM/PMO areas
  • Communicated major milestones and identified potential project risks; conducted regular status meetings to review project activities
  • Led project governance process, quarterly enhancements, and roadmap plan, defining project iterations strategy.

Sr. Project Manager

Zoxima Solutions Pvt Ltd
Bangalore
10.2020 - 04.2021
  • Assisted clients in the design, business architect, process development, functional implementation, and support of Salesforce CRM Applications
  • Gathered business requirements from respective Business Teams and designed workflow rules to enforce business processes
  • Worked with Cross-Functional teams to engage with customer value, prioritize, delegate effectively, execute, and support success-driven initiatives
  • Delivered successful end-to-end implementation projects and provided success guidance value
  • Provided escalation support for operations and support teams, including root cause analysis and preventative analysis
  • Expertise in project planning, delivery, and quality using agile methodology
  • Led customer engagements, product/integrations/enhancements demos
  • Managed all software licensing, ensuring corporate compliance.

Sr. Project Manager

Avankia Software Pvt Ltd
Bangalore
12.2014 - 05.2020
  • Worked as a Sr
  • Product Engineer / Project Manager to assist clients in the design, business architecture, process development, functional implementation, and support of Salesforce CRM Applications
  • Possessed experience and understanding of overall SFDC architecture and platform
  • Designed workflow rules to enforce business processes, using consulting skills, business knowledge, and SFDCCRM experience to lead business/functional discussions with clients and internal teams (design, build, test teams)
  • Understood client's business pain points and offered solutions to address leveraging salesforce.com platform
  • Expert in project planning, delivery, and quality using agile methodology
  • Served as a Salesforce Consultant with expertise in business process and development, Sales, Service, and Marketing cloud Salesforce solutions to design, implement, and deploy Salesforce.com applications to different clients at the enterprise level in SFDC architectural concepts
  • Collaborated with Cross-Functional teams to engage with customer value, prioritize tasks, effectively delegate, execute, and support success-driven initiatives for both internal and external customers
  • Demonstrated a proven success track record leading customer engagements, product/integrations/enhancements demos
  • Managed products such as TARGETRECRUIT Application, Accounting book, Timesheet, and Salesforce Integrations (AppExchange) Issues and provided effective solutions.

Salesforce Admin / Cloud Expert

Cloud Expert
Bangalore
06.2013 - 11.2014
  • Administered and monitored SFDC system to identify and resolve problems via SFDC support tickets
  • Managed and optimized Salesforce systems, including user and license management, support, training, and system upgrades
  • Tested SFDC performance and functionality, implementing modifications to correct issues and specified user access levels for each segment of SFDC Profiles
  • Designed and mapped out life-cycle data flows and processes, creating high-performing data-management systems
  • Analyzed and developed technical and functional specifications
  • Management of all software licensing, ensuring corporate compliance
  • Focused on leading the company through ongoing changes in technology and operations.

Education

MBA - Finance & Marketing

01.2013

Skills

  • Project Management
  • Portfolio Management
  • Delivery Management
  • Leadership
  • Problem-solving
  • Communication
  • Organizational abilities
  • Salesforce CRM Applications
  • Business requirements gathering
  • Workflow rules design
  • Agile methodology
  • Salesforce architecture and platform
  • Consulting skills
  • Sales, Service, and Marketing cloud Salesforce solutions
  • Customer engagement
  • Product/integrations/enhancements demos
  • SFDC support and administration
  • User and license management
  • System optimization and upgrades
  • Data flow and process mapping
  • Technical and functional specifications analysis
  • Software licensing management

Websites

Birthdate

01/23/90

Personal Information

Title: SENIOR PROJECT MANAGER

Languages

  • English
  • Kannada
  • Hindi
  • Telugu

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge.

Timeline

Sr. Associate Projects / Sr. Project Manager

Cognizant Technology Solutions
05.2021 - Current

Sr. Project Manager

Zoxima Solutions Pvt Ltd
10.2020 - 04.2021

Sr. Project Manager

Avankia Software Pvt Ltd
12.2014 - 05.2020

Salesforce Admin / Cloud Expert

Cloud Expert
06.2013 - 11.2014

MBA - Finance & Marketing

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