Summary
Overview
Work History
Education
Skills
Timeline
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Sindhuja Nallamothu

Hyderabad

Summary

Business Development Professional with 9 years of experience in driving growth and modernizing organizations to align with current market standards. Demonstrated success in training and developing teams into high-performing units, utilizing strong project management and strategic planning skills. Proven ability to craft persuasive pitches, retain key clients, and ensure compliance with organizational policies, while maintaining efficiency under pressure. Expertise in process improvement and performance measurement, contributing to enhanced operational effectiveness and reduced costs.

Overview

9
9
years of professional experience

Work History

Team Lead

Accenture Solutions
Hyderabad
08.2022 - Current
  • Supervising a team of 30+ business development associates to drive business and improve expansion rate by 75%
  • Establishing effective communication between the project manager and associates to enhance operations by 35%
  • Developing new marketing strategies with sales team leader for pitching new prospects with an unmatchable success rate
  • Developed and implemented strategies to improve team efficiency, resulting in a 100% increase in productivity
  • Conducted regular team meetings to communicate goals, provide feedback, and foster a positive team culture
  • Mentored and coached team members to enhance their skills and career development, resulting in full Productivity and achieving Client requirements
  • Collaborated with cross-functional departments to ensure seamless workflow and effective communication

Sr Process Associate (Acting team lead)

Wipro BPS
Hyderabad
09.2020 - 08.2022
  • Team Lead operations of shift reporting to Operations Manager
  • Part of the team of development of Facebook process
  • Handling the team size of 25 associates
  • Devise strategies to ensure project timeline is on track and OKRs are met depending upon the SLA`s

Sr Process Analysist

Decent Knowledge Technology
Hyderabad
09.2018 - 03.2020
  • Handling Customer Calls
  • Handling Email queries
  • Meeting the SLA's on time
  • Maintaining successful quality of 100 percent

Process Developer

Genpact
Hyderabad
11.2017 - 08.2018
  • Handling client requirements
  • Handling training sessions
  • Specialized in English content moderation, analyses and review
  • Escalated and followed up violations through infrastructure
  • Compared with coworkers to enforce constantly changing policy
  • Offered suggestions on how to improve policy and workflow
  • Meeting the SLA's and Accuracy

Sr Process Associate

Wipro BPS
Hyderabad
02.2016 - 10.2017
  • Handling the client management of online marketing campaigns
  • Manage ads and performance based initiatives through social media platform
  • Handling all the Exceptional client requirements
  • Set and manage expectation of client and internal teams
  • Meeting the SLA's and Accuracy

Education

B-Tech -

Bapatla Engineering College
Guntūr
04.2015

Board of Intermidiate Education -

Narayana Jr College
Hyderabad
03.2011

Board of Secondary Education -

Layola Academy
Kamareddy
03.2009

Skills

  • Team Leadership
  • Performance Management
  • Communication
  • Conflict Resolution
  • Problem Solving
  • Project Management
  • Coaching and Mentoring
  • Data Analysis
  • Production monitoring
  • Loss prevention
  • Employee training
  • Strategic planning
  • Invoice verification
  • Risk management
  • Operations management
  • Talent acquisition
  • Human resources management
  • Workflow management
  • Schedule management
  • Resource allocation
  • Deadline management
  • Quality control
  • Client communication
  • Coaching and mentoring
  • Budget management
  • Task delegation
  • Stakeholder management
  • Performance monitoring

Timeline

Team Lead

Accenture Solutions
08.2022 - Current

Sr Process Associate (Acting team lead)

Wipro BPS
09.2020 - 08.2022

Sr Process Analysist

Decent Knowledge Technology
09.2018 - 03.2020

Process Developer

Genpact
11.2017 - 08.2018

Sr Process Associate

Wipro BPS
02.2016 - 10.2017

B-Tech -

Bapatla Engineering College

Board of Intermidiate Education -

Narayana Jr College

Board of Secondary Education -

Layola Academy

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Sindhuja Nallamothu