SINDOORA SASEENDRAN
Trivandrum
Summary
I am multilingual, friendly, caring and service oriented professional who seeks a position as a flight attendant. I have strong hospitality and customer service skills that provide exceptional levels of passenger satisfaction. In addition, I deliver uncompromising degree of service, security, comfort and confidentiality, ideal for a distinguished clientele.
Overview
8
8
years of professional experience
Work History
FLIGHT ATTENDANT
SPICE JET LTD
Calicut
08.2023 - Current
- Attend pre-flight briefings to review emergency evacuation procedures, length of flight, expected issues, and crew coordination plans.
- Check on board first aid kits and emergency equipment to ensure functionality and ensure passenger cabin is adequately stocked with food and beverages.
- Greet passengers during boarding, check tickets, and advise them on where to store carry-on items and assist passengers with carry-on luggage.
- Assisting passengers with queries and responsible for informing passengers about flight schedule changes and delays.
- Ensuring comfort and safety to our passenger while maintaining confidentiality
LEAD FLIGHT ATTENDANT
INTERGLOBE AVIATION LTD
01.2019 - 11.2022
- Holding briefing sessions and providing instructions to flight attendants
- Demonstrating flight attendants on how to greet and usher passengers to their seats
- Monitoring activities of flight attendants and explaining them their mistakes
- Supervising activities of boarding and deplaning of passengers
- Providing special care to the sick, disabled, and toddlers in flight.
FLIGHT ATTENDANT
SPICE JET LTD
09.2017 - 11.2018
- Attend pre-flight briefings to review emergency evacuation procedures, length of flight, expected issues, and crew coordination plans.
- Check on board first aid kits and emergency equipment to ensure functionality and ensure passenger cabin is adequately stocked with food and beverages.
- Greet passengers during boarding, check tickets, and advise them on where to store carry-on items and assist passengers with carry-on luggage.
- Assisting passengers with queries and responsible for informing passengers about flight schedule changes and delays.
- Ensuring comfort and safety to our passenger while maintaining confidentiality
CLAIMS SPECIALIST HANDELER
ALLIANZ
11.2016 - 09.2017
- Determines covered insurance losses by studying provisions of a policy or certificate
- Establishes proof of loss by studying documentation and assembling additional information from outside sources
- Documents specific claims by completing and recording forms, reports, logs, and records
- Analyses insurance claims to prevent fraud
- Prepares reports by collecting, analysing, and summarizing information
- Resolves claims by approving or denying documentation, calculating benefits due, and determining compensation settlement.
CUSTOMER SERVICE AGENT
JET AIRWAYS INDIA LTD.
05.2016 - 11.2016
- Welcoming the passengers when they enter the airport
- Checking the number of baggage the passenger has
- Selling the airplane tickets
- Making reservations as and when requested
- Ensuring safety and comfort of all the passengers
- Assisting passengers by answering their questions
- Helping disabled passengers and kids
- Verifying passengers, identities and issuing boarding passes.
Education
IATA FOUNDATION IN TRAVEL AND TOURISM -
Avion Aviation Academy
BA PSYCHOLOGY -
Govt. Woman's College Trivandrum
HIGHER SECONDARY -
Govt. Girls Higher Secondary Cotton Hill, Trivandrum
Skills
- Interested in being social and to involve in social issues for well being of society
- Strong flair for team work and group skills
- I am a very good listener which makes me adaptable and capable of achieving difficult tasks
- Studying Classical dance since childhood
Personal Information
- Father's Name: Saseendran Vatakara
- Mother's Name: Thankamany I Vatakara
- Blood Group: A+
- Date of Birth: 03/24/1994
- Gender: Female
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
References
Sunil Menon, Base Manager, Interglobe Aviation LTD, +91-9324911193
Timeline
FLIGHT ATTENDANT
SPICE JET LTD
08.2023 - Current
LEAD FLIGHT ATTENDANT
INTERGLOBE AVIATION LTD
01.2019 - 11.2022
FLIGHT ATTENDANT
SPICE JET LTD
09.2017 - 11.2018
CLAIMS SPECIALIST HANDELER
ALLIANZ
11.2016 - 09.2017
CUSTOMER SERVICE AGENT
JET AIRWAYS INDIA LTD.
05.2016 - 11.2016
IATA FOUNDATION IN TRAVEL AND TOURISM -
Avion Aviation Academy
BA PSYCHOLOGY -
Govt. Woman's College Trivandrum
HIGHER SECONDARY -
Govt. Girls Higher Secondary Cotton Hill, Trivandrum
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