Sindupriya V S
Summary
Production Support Analyst with a demonstrated history of working in the Fixed Income division and utilize my knowledge and abilities to convert organizational goals into reality while ensuring steady growth for self. Skilled in Python (Programming Language),Unix, Microsoft Office, Grafana Loki and Robotic Process Automation (RPA)
Overview
3
3
years of professional experience
Work History
Senior Associate
Morgan Stanley
05.2022 - Current
- Trained and supported new team members, maintaining culture of collaboration.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Served as liaison, facilitating communication between management and associates.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Support Associate
Wiley
05.2021 - 04.2022
- Supported team with knowledgeable administrative assistance.
- Demonstrated computer skills for data entry and answered broad variety of inquiries.
- Created, prepared, and delivered reports to various departments.
Junior Support Associate
Wiley
05.2020 - 05.2021
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines
Education
Bachelor of Engineering - Computer Science And Engineering
M.KUMARASAMY COLLEGE OF ENGINEERING
2020
HSC - Biomaths
Vivekananda School
2016
SSLC -
Vivekananda School
2014
Skills
- Grafana
- Watchtower
- ServiceNow
- ITIL
- Incident Management
- Problem Management
- Kanban
- Autosys
- Splunk
- Watchtower
Project Particulars
ATM Security
Alarm is alarmed outside the ATM Centre if any unwanted activities happens inside the ATM centre using machine learning.
Automatic mail sender bot
The bot will automatically send email to listed person without the human interventions using Robotic process Automation.
Achievements
- Secured 1st prize in project expo conducted on year 2018 at M.Kumarasamy College of Engineering.
- Won championship award in Sparkle Training.
- Secured 1st rank in 6th semester and 2nd rank in 3rd semester.
- Acted as an Internshala student partner.
- Worked as a Campus Ambassador at Stickypins.in under the profile of Youth Marketeer.
Extra Curricular Activities
- Acted as Coordinator in Intra Meet.
- Acted as Student Coordinator in the “TOASTMASTER CLUB”.
- Conducted Awareness Program in Government Schools and Villages.
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Japanese
Beginner (A1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Associate
Morgan Stanley
05.2022 - Current
Support Associate
Wiley
05.2021 - 04.2022
Junior Support Associate
Wiley
05.2020 - 05.2021
Bachelor of Engineering - Computer Science And Engineering
M.KUMARASAMY COLLEGE OF ENGINEERING
HSC - Biomaths
Vivekananda School
SSLC -
Vivekananda School
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