Singeetham Karthik Kumar

Having 3.4+ yrs of experience and Seeking senior production/middleware engineer position where I can have the opportunity to explore the different technology stack. Having experience on installing different applications in Cloud environment like AWS,monitoring tools like, zabbbix tool.

10/2020, present, Senior Engineer Operations, Soarg Technologies Pvt Ltd, Hyderabad, Having 3.4+ Years of Experience as a Senior Engineer Operations in Middleware technologies like JBoss, WildFly, Apache . Involved in the integrating part of Apache web server in front of JBoss Application server in Production support of various Versions. Installation & Implementation experience in JBoss and Apache servers on Red hat Linux machines. Familiar in using Oracle SQL Developer and Toad to execute the SQL queries. Working closely with cross-functional teams, including Developers and Operations, to understand product requirements and ensure smooth deployment and operation of applications. Responsible for Configuration, maintenance and deployments of application code in Dev, QA and Production environments on AWS cloud. Working on incidents and change requests to provide resolution with in stipulated SLA’s. Conduct Root Cause Analysis (RCA) of production incidents and develop plans to prevent future occurrences. Performing manual testing, which includes Functional Testing, GUI Testing, Retesting, and Regression Testing, Browser compatibility Testing, Smoke Testing, Integration Testing and User Acceptance Testing with client approval. Startup and shutdown scripts for the servers to run on timely manner and restarting the application servers whenever it is required. Checking for Load Jobs, Application, Servers and Database alerts regularly. Continuously monitor system performance and identify areas for optimization, work with development teams to fine-tune applications and infrastructure components to improve efficiency and scalability. Knowledge of SOAP/REST APIs and working with markup languages like JSON and XML with good knowledge on API and application unit testings. Application Log analysis regularly for finding errors/exceptions and RCA related issues on production environment. Provide efficient, high quality technical support services to ensure timely response to queries, resolution of problems, and reporting/escalation of unresolved issues. Providing continuous monitoring, troubleshooting, historical and real time performance monitoring of the Application server environments. Participate in on-call rotation to provide 24/7 support for critical production systems.

10/2020, present, Payment Manger Application, Production support Engineer, Telefonica (COSTRICA ,EQUCADOR),MILLICOM(, NICARAGUA,PANAMA)LIBERTY(COSTRICA), 6, Hyderabad, India, Ticket Management, Sever Management, Documentation Management, Communication, Payment Manager also allows the wireless operators to unify disparate subscriber, organization and system management capabilities into a single point of contact for all payment-related functionality. The Payment Manager platform runs independently of a wireless operator's billing and rating application, separating front-end payment processing and back-end call control functionality. Mobile Recharge and Reversal Application based on Payment Manager. Which involves various roles are admin and partners (distributors, sub distributors and Sales persons).It includes multiple features Distributor Management, Fraud, Promotions Managements and Statistics Reports. Third party tools are used for location identification., Operating system: Red Hat Linux6, Middleware: JBOSS,WILDFLY, APACHE, Database: Oracle

I hereby declare that the above information is proper to the best of my knowledge and belief.