Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sinoj K

Sinoj K

Malappuram

Summary

Capable Smartphone Technician with background in troubleshooting, repair and maintenance of various mobile devices. Experience includes diagnosing complex technical issues, performing software installations and updates, and delivering superior customer service. Strengths encompass hardware knowledge, problem-solving capabilities and strong communication skills. Previous roles demonstrated significant impact by maintaining high levels of customer satisfaction through efficient and accurate repairs.

Resourceful Smartphone Technician recognized for high productivity levels and efficient task completion. Specialize in hardware repair, software troubleshooting, and data recovery. Excel in time management, problem-solving, and customer service skills, ensuring smooth operation and client satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Smartphone Technician

Tehnician
Malappuram
12.2025 - 12.2028
  • Performed diagnostics to identify hardware and software issues on smartphones and tablets.
  • Executed repairs on various smartphone models, ensuring functionality and performance.
  • Maintained accurate inventory records of parts and tools to streamline repair processes.
  • Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
  • Installed operating systems and applications, ensuring smooth operation for customers.
  • Collaborated with team members to troubleshoot and resolve complex device issues.
  • Documented repair processes and customer interactions for future reference and quality control.
  • Conducted quality assurance testing on repaired devices to ensure reliability and satisfaction.

Education

ESSCI & TSSC - Mobile & Laptop Chip-Level Engineering

Maguns Mobile Technologies
12.2024 - 12.2025

Skills

  • Smartphone repairs
  • Operating systems
  • Technical troubleshooting
  • Documentation management
  • Hardware repair
  • Water damage repair
  • Device disassembly
  • Charging port repair
  • Warranty processing
  • Software repair
  • Camera repair
  • Device diagnostics
  • Battery replacement
  • Network connectivity support
  • Advanced troubleshooting
  • Screen replacement
  • Warranty services
  • Mobile security
  • Preventative maintenance
  • Button repair
  • Mobile networking
  • Software installation
  • Phone unlocking
  • Software updates
  • Screen repair
  • Software upgrades
  • Technical communication
  • Safety awareness

Languages

Malayalam
First Language
Tamil
Proficient
C2

Timeline

Smartphone Technician

Tehnician
12.2025 - 12.2028

ESSCI & TSSC - Mobile & Laptop Chip-Level Engineering

Maguns Mobile Technologies
12.2024 - 12.2025
Sinoj K