Sipra Routray

Over 10+ years of experience & relevant experience on Salesforce.com Platform — CRM, Force.com, Apex, Triggers, lightning web component, Visual force, Web Services, Workflows and Approvals, CommunitySetup/experience builder, Test Classes, Deployment, Apex data loader etc. Led end-to-end product development and solution delivery on Force.com, including solution design, build, and post-production support. Extensive hands-on with Salesforce CRM lifecycle in Sales Cloud, Service Cloud, and Community Cloud; executed multiple full lifecycle development projects following ITIL standards. Designed and implemented numerous automation solutions and POCs using Lightning Web Components (LWC), Velocity/OmniStudio, and Node.js. Conducted multiple integrations across business systems using Apex, REST API, and web services. Technical lead for homepage personalization, Agentforce, and MCP innovations, driving data-driven business decisions and process optimization. Actively contributed to release management, resource planning, code reviews, and technical mentorship for junior developers. Demonstrated effective collaboration and problem-solving in cross-functional, agile teams; recognized for rapid issue resolution and adaptability in challenging scenarios. Conducted user interviews, gathered requirements, and delivered scalable solutions tailored to business needs. Fostered knowledge sharing and skill development within technical teams through mentorship and technical sessions. Enabled data-driven decisions, homepage and Agentforce/MCP innovation, and MCP technical solutions, Designed process automation and drove MCP POCs using Node.js, Multiple LWC PoC's

• Achieved [Result] through effectively helping with [Task].

• Salesforce Trailblazer Community Member
  Active participant in local and online Salesforce Trailblazer Community groups, regularly engaging in discussions, knowledge-sharing sessions, and networking opportunities.
• Salesforce Developer Group – Bangalore
  Member since [2020]. Participate in meetups, webinars, and technical workshops to keep abreast of the latest Salesforce platform enhancements and best practices.
• Deloitte Salesforce Practice
  Engaged in Deloitte’s Salesforce practice initiatives, including knowledge-sharing forums, code review panels, and internal Centers of Excellence.
• Salesforce MVP Program Nominee or Participant (
  Nominated/recognized for exceptional contributions to the Salesforce ecosystem through speaking engagements, blogs, or mentoring.

On The Spot Award/Applause award - In recognition to efforts and flawless execution of client requirements., Eye For Detail - In recognition for identifying of errors and adhering to accuracy.