Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deputy Manager
Axis bank Ltd
Hyderabad
06.2020 - Current
Coordinated with other departments to ensure smooth functioning of activities.
Maintained records of all operational activities for future reference.
Implemented quality control measures to uphold company standards.
Reviewed completed work to verify consistency, quality, and conformance.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Monitored daily operations and ensured compliance with company policies and regulations.
Education
Bachelor of Arts - Financial Accounting And Commerce
Sai Chaitanya Em School
Nellore
06-2017
Skills
Handling corporate salaries and unidesk salaries
Handling Account activation and minor to major processing
Handling all backend level operations at axis bank
Zero error free processing
Handling all account level activities
Handling account closures with zero error free processing
Quality control
Employee training
Team leadership
Customer service
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Certification
Completion of Kyc aml certification
Accomplishments
Got selected for brave hearts award in axis bank
Hobbies
Playing cricket
Watching stock market
Dob
23/11/1996
Timeline
Deputy Manager
Axis bank Ltd
06.2020 - Current
Bachelor of Arts - Financial Accounting And Commerce