Adaptable Quality Manager with above 13 year background in implementing and developing improvement processes through collaboration with cross-functional teams. First-rate computer, analysis and research skills. Specialties include achieving set targets, generating new strategies, and maintaining accurate records.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
QA Lead/Senior Specialist Automation Engineer
Nice Interactive Solutions India Pvt. Ltd.
06.2018 - Current
Streamlined QA processes for improved efficiency, reducing project completion time.
Improved customer satisfaction with thorough validation of user requirements during the testing process.
Evaluated emerging trends and technologies in software testing to maintain a competitive edge in the market.
Enhanced software quality by developing comprehensive test strategies and plans.
Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
Standardized bug reporting methods for better communication between QA and development teams.
Mentored junior team members, fostering growth and enhancing team performance.
Facilitated seamless integration of new team members into ongoing projects through comprehensive training programs and documentation support.
Implemented automation tools, increasing testing accuracy and reducing manual effort.
Established key performance indicators to measure the success of testing efforts and drive continuous improvement.
Conducted root cause analysis on recurring defects, implementing preventative measures to reduce future occurrences.
Managed and archived quality documentation and participated in internal and external quality audits.
Mentored and encouraged employees to strive for excellence while fostering professional growth.
Managed complex projects from inception to completion, ensuring timely delivery.
Established company automation methodology, frameworks, and tools.
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Collaborated with cross-functional teams to identify areas for automation improvement, resulting in streamlined workflows.
Evaluated staff performance and provided coaching to address inefficiencies.
Staff Specialist QA Engineer
BMC Software India Pvt. Ltd.
03.2015 - 05.2018
Being a part of scrum team, involved actively in following: Sprint Planning, User story creation, Daily Scrums, Sprint Demos, Retrospective meetings etc.
As per assigned User stories creation of test strategy and get it reviewed by whole team [including PMs].
Managing/leading QA team, leading defect triage calls, creating RC test cycles.
Preparing, writing, executing test cases and mapping them to test sets in each iteration for proper test coverage in each sprint.
Reporting and Tracking Defects in Jira.
Developing scripts for test environments with daily builds.
Active on Blogs, Chatter and Community pages for customer queries related to beta releases and major releases.
Working with BMC security team to do security testing for Trackit product and ensure no vulnerability in a product. Also, use to scan product using IBM appscan tool and Sonatype for security threads.
Strong experience in performance testing using Open source tools - JMeter for web-based applications.
Designed performance test plans and getting it signed from stakeholders, creating JMeter scripts and executing same to test application performance [response time, vertical scaling and endurance test].
Experience in analyzing, documenting, tracking, and communicating the performance test results.
Experience in resource monitoring of Windows using perfmon utility. Analyze results, logs and metrics to identify bottlenecks and suggesting the hardware configuration requirement for the application against different loads.
Module Lead
Persistent Systems Ltd.
04.2013 - 02.2015
Experience working in major releases, service pack releases and hot patch releases.
Understanding PRD's to acquire thorough requirements.
Preparing, writing and executing test cases.
Involved in test plan creation, deciding test scope and test duration for owned modules.
Reporting and Tracking Defects.
Interacting with developers and client to report bugs and retest them.
Developing shell scripts for automating test procedures.
Executing selenium and web services runs on new builds to check for regression.
Testing APIs using SOAP UI and Postman.
Worked on SHAC (Highly Availability cluster) and Strong Sync modules.
Tested product 0n tier-1,2,3 architectures.
Worked on modules which engaged with cloud solutions [big data, Amazon s3, Amazon Redshift, OLAP Mondrian, OLAP cache manager, Pivot reporting, User insight]
Experience of testing reporting module [pivot report].
Also, tested critical license module of the product.
Education
MBA - Fintech
BITS PILANI
WILP
04.2001 -
Bachelor's of Engineering - Computer Science
Pune University
Pune
04.2001 -
Higher Secondary College - Science
Maharashtra Board
Pune
04.2001 -
Secondary School -
C.B.S.E Board
Pune
04.2001 -
Skills
Automation Testing - C#, Selenium Webdriver
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Accomplishments
Impact Award [2nd top award] and Spot Award in Nice Systems.
Multiple Bravo Awards in BMC Software.
Multiple Recognitions in Persistent systems.
Lead and Accomplished Virtual Internship program Project in Nice Systems - Among the winner teams.
Test Lead / Senior QA Automation Engineer at Tata Consultancy Services (TCS)Test Lead / Senior QA Automation Engineer at Tata Consultancy Services (TCS)