Sirajudeen A
Senior Analyst
Bengaluru
Summary
Senior Analyst at HSBC Bank India Pvt. Ltd. with expertise in compliance and anti-money laundering. Demonstrated success in reducing financial crime risks through effective sanction screening and customer due diligence. Experienced in team mentorship and operational efficiency improvements. Fluent in Arabic, enhancing communication in diverse environments.
Overview
13
13
years of professional experience
14
14
years of post-secondary education
5
5
Languages
Work History
Senior Analyst
HSBC Bank India Pvt. Ltd.
04.2024 - Current
- Sanction screening in trade and payments for individuals, entities, and transactions against lists of sanctioned parties, to ensure compliance witregulations, and to prevent illegal activities.
- Focusing on mitigating risks associated with money laundering, terrorism financing, and other illicit activities.
- Discounting with correct alert options to pass the transaction for a false hit, and escalating to L3 if it is a true match.
- Performing expansive investigative research and analysis with Google Search, SeaSearcher, and World-Check for more clarification to discount the hit with correct validation.
- Review the cases carefully, and reduce the number of RFI's and escalations to the L3 team.
- Ensure all the updates are changed in the process, and share them with team members.
- Knowledge in Firco continuity, SeaSearcher, and World-Check applications.
Assistant Manager
HSBC Bank India Pvt. Ltd.
01.2021 - 03.2024
- Maintaining a clean, safe, and organized store environment to enhance the customer experience.
- Resolving customer complaints promptly, and improving overall satisfaction.
- Mentoring junior staff by providing guidance and support in assigned roles.
- Issuing Standby Letters of Credit (SBLC) and bank guarantee letters efficiently.
- Issuing letters of amendment, reduction, non-renewal notice, and cancellation.
- Approving MT202, Nostro, and CORR bank charges.
- Doing reports on a daily basis for import and export auto-renewal cases and sending emails to RM/BDM for renewal clarifications.
- Perform enhanced due diligence, and discount WOLF-HITS/Red Flags while processing any transaction.
- Handled translating Arabic documents into English and vice versa.
- Managed incoming and outgoing cables/SWIFT messages (MT760, MT767, MT799, MT999).
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with clients to gain insights into their needs.
- Managed customer service inquiries and complaints in a timely manner.
- Knowledge in WDM, OnDemand, Kapiti/Equation, HFE, and SFE applications.
Specialist
Commercial Bank of Qatar.
12.2017 - 01.2021
- Enhanced customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Fostered professional growth of junior team members through mentorship on industry best practices.
- Cultivated strong client relationships via consistent communication and attentive service.
- Created comprehensive UAT test plans, scripts, and user scenarios to streamline testing processes.
- Provided insights for development teams through post-UAT analysis and enhancement recommendations.
- Identified, documented, and reported defects during UAT testing phases to reduce production issues.
- Authorized retail and corporate account openings, ensuring compliance with regulations.
- Captured customer signatures, issued debit cards and cheque books, and created internet banking access for corporate accounts.
- Conducted day-two checks according to reports, received, and archived original physical files.
- Performed CRS FATCA and CDD detail checks for retail and corporate accounts.
- Prioritized service for private banking, high net-worth, and Sadara customers.
- Translated all kinds of banking documents from Arabic to English, facilitating clear communication across teams.
- Knowledge in Documentum, MSCRM, Kapiti, ECMS, CIF Banqit, CASA, and Sigcap applications.
Financial Associate Level IV
Hewlett Packard Enterprise.
08.2016 - 11.2017
- Provided training to junior associates on industry best practices, boosting team productivity.
- Developed strong client relationships via consistent communication and superior customer service.
- Resolved invoicing discrepancies to maintain positive vendor relations.
- Maintained accurate records of customer payments to ensure financial integrity.
- Conducted regular audits of P2P processes, identifying areas for improvement, and implementing corrective actions.
- Reconciled accounts receivable with general ledger for precise financial tracking.
- Collaborated with purchasing department staff to match purchase orders with corresponding invoices, ensuring accurate expense tracking throughout the organization.
- Doing translation from Arabic to English for invoice documents.
- Responding to Arabic calls and emails, and resolving client queries.
- Knowledge of SAP and CRM applications.
Senior Process Associate
Tata Consultancy Services.
09.2013 - 08.2016
- Trained junior associates on process tasks, ensuring consistent team quality.
- Managed retail and corporate account opening processes effectively.
- Oversaw signature capture, debit card issuance, checkbook issuance, and corporate internet banking access creation.
- Executed CRS FATCA and CDD checks for retail and corporate accounts.
- Handled email and calls, resolving customer queries efficiently.
- Completed daily duties with accuracy and efficiency.
- Identified customer needs promptly to enhance service delivery.
- Provided Arabic translation for various banking documents.
- Knowledge in Kapiti, ECMS, CIF Banqit, CASA Application, Documentum, and Sigcap.
Process Associate
Standard Chartered Bank.
04.2012 - 06.2013
- Reduced errors in data entry by maintaining strict attention to detail and thoroughness.
- Collaborated with team members for enhanced process efficiency and productivity.
- Maintained high levels of data confidentiality through adherence to company policies and procedures.
- Handled high volumes of incoming work requests professionally, while maintaining excellent organization.
- Document checking for personal loans and credit cards.
- Account opening for retail customers.
- Arabic language translation for all kinds of banking documents.
Education
Master of Arts - Arabic
University of Madras
Chennai, India 05.2008 - 04.2010
Bachelor of Arts - Islamic Studies
Bharathidasan University
Trichy, India 05.2001 - 05.2008
Alim And Moulavi in Islamic Studies - Islamic Studies
Jamia Al Uswathun Al Hasana
Karur, India 05.2000 - 04.2005
Skills
Compliance understanding
Positive attitude
Computer skills
Retail operations
Customer service
Process improvement
Employee coaching and mentoring
Sanction screening
Transaction monitoring
Know your customer
Anti-money laundering compliance
Customer due diligence
Fluent in Arabic
Customer onboarding
Ethical standards
Financial crime prevention
Time management
Daily reports
Personal Information
- Passport Number: V5065437
- Date of Birth: 10/06/84
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Muslim
Timeline
Senior Analyst
HSBC Bank India Pvt. Ltd.
04.2024 - Current
Assistant Manager
HSBC Bank India Pvt. Ltd.
01.2021 - 03.2024
Specialist
Commercial Bank of Qatar.
12.2017 - 01.2021
Financial Associate Level IV
Hewlett Packard Enterprise.
08.2016 - 11.2017
Senior Process Associate
Tata Consultancy Services.
09.2013 - 08.2016
Process Associate
Standard Chartered Bank.
04.2012 - 06.2013
Master of Arts - Arabic
University of Madras
05.2008 - 04.2010
Bachelor of Arts - Islamic Studies
Bharathidasan University
05.2001 - 05.2008
Alim And Moulavi in Islamic Studies - Islamic Studies
Jamia Al Uswathun Al Hasana
05.2000 - 04.2005