Automotive
Sirajudin KF
IT Support Associate
Dubai
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
AWS Solutions Architect
Freelance
Kerala
- Authored development guidelines to expedite application design efforts through ready-made frameworks.
- Formed deployment strategies for software updates at multi-platform organizations using various services.
- Designed architecture strategies for large-scale system-wide application deployments.
Shipping and Delivery Support Associate
Sutherland global services private limited
Kochi,Kerala
05.2021 - 10.2022
- Onboarded new temps by entering employee information into systems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Education
Bachelor of Commerce - Finance
Mahatma Gandhi Kashi Vidhyapith
Varanasi,India 07.2017 - 03.2020
Higher Secondary Examination - Commerce
Vidhya Jyothi
Thrissur 07.2015 - 03.2017
Skills
Technical assistance
undefinedAccomplishments
SDS UK(Shipping and delivery support) The Shipping & Delivery Support (SDS) vision is to ensure successful deliveries for Amazon customers and shippers by supporting customers, drivers, shippers, and Delivery Service Partners (DSP). We provide value by
combining expertise in Amazon transportation services with the scale and support infrastructure of Customer Service to achieve
our mission of enabling successful deliveries gathering intelligence to prevent future delivery problems and preventing
unnecessary concessions Our org includes world-class operations and technical teams supported bly program manager,
knowledge management training, and business intelligence teams.
- Documented and resolved Customer issues which led to positive feedbacks.
Additional Information
Passport Number : W7863768
Date of Expiry. : 11/12/2032
Place of Issue. : Cochin,India
Visa Status : Visit/Tourist Visa
Interests
Cinema
Electronics
Sports
Certifications
AWS certified Solutions Architect-Associate
Validation Number :YCN23SDD1J1E149R
Validate at http://aws.amazon.com/verification
Timeline
Shipping and Delivery Support Associate
Sutherland global services private limited
05.2021 - 10.2022
Bachelor of Commerce - Finance
Mahatma Gandhi Kashi Vidhyapith
07.2017 - 03.2020
Higher Secondary Examination - Commerce
Vidhya Jyothi
07.2015 - 03.2017
AWS Solutions Architect
Freelance
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