Open To Work
Sireesha Cherukuri
Bapatla
Work Preference
Summary
Results-driven IT professional with 4+ years of experience in application support, SQL data analysis, and order management systems. Strong expertise in writing complex SQL queries, analyzing production issues, and improving operational efficiency. Proven track record of reducing issue inflow by 60% through data-driven insights. Skilled in Linux, Jira, and troubleshooting, with basic knowledge of data visualization tools
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Technology Analyst
Infosys
Hyderabad
11.2021 - Current
- Developed and optimized SQL queries for efficient data retrieval, reducing manual effort by 30%
- Conducted data analysis on issue inflow, identifying trends and achieving a 60% reduction in incoming issues
- Monitored production systems and resolved incidents using Jira, ensuring minimal business impact
- Collaborated with cross-functional teams to troubleshoot and resolve application and data-related issues
- Handled order management processes and resolved exceptions across multiple systems (SAP, OCT, LAM, SARA)
- Automated customer communication workflows (Email/SMS), improving operational efficiency
- Performed root cause analysis (RCA) for recurring production issues and implemented preventive measures
- Created technical documentation for issue resolution and knowledge sharing
- Ensured smooth end-to-end order processing, minimizing customer impact
- Sales Data Analysis using SQL & Power BI
- Analyzed sales dataset using SQL queries (joins, aggregations, windows functions)
- Identified top-performing products, regions, and customer trends
- Built interactive dashboards using Power BI
- Provided actionable insights to improve business decisions
Education
Bachelor of Education - Electrical And Electronics Engineering
St . Ann's College of Engineering And Technology
Chirala 06.2017 - 08.2021
Skills
- SQL
- JIRA
- LINUX
- Powerbi
- AWS
Accomplishments
- Reduced issue inflow by 60% through proactive data analysis
- Improved team efficiency by 30% via SQL optimization and automation
- Received client appreciation for maintaining near-zero issue inflow in critical interfaces
Certification
- Infosys certificate sql expert.
- AWS certificate cloud practitioner
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Timeline
Technology Analyst
Infosys
11.2021 - Current
Bachelor of Education - Electrical And Electronics Engineering
St . Ann's College of Engineering And Technology
06.2017 - 08.2021