SiriBhargavi Sirikonda

SENIOR BUSINESS ANALYST

• Achieved increased efficiency by spearheading cross-functional teams in the identification and implementation of process improvements.
• Implementing an innovative Agile-based project management framework, leading to substantial decreases in project timelines.
• Managing end-to-end project lifecycles, overseeing proposal, execution, certification, and software delivery with an average of 15 user stories per sprint.
• Collaborating effectively with cross-functional teams to address quality concerns, utilizing written reports and oral presentations as means of communication.
• Creating a detailed business requirement document & translating it into functional specifications and recommending changes related to implementing a new business solution.
• Utilizing a multi-persona platform to analyze and model existing business processes, including features such as Data Analytics and Dashboards.

SCRUM MASTER

• Ensuring adherence to Agile values, principles, and necessary client procedures.
• Spearheading various Agile ceremonies like Sprint Planning, Daily Stand-ups, Retrospectives, Story Refinement and Release Planning.
• Streamlined operations by overcoming challenges and mitigating potential risks, resulting in improved team performance.
• Ensuring 100% of Scrum activities were tracked, updated and reported.

• Handled in-bound calls pertaining to Identity & Access Management.
• Leveraged a range of metrics to achieve excellence in end-to-end resolutions, consistently meeting and surpassing quality and success criteria.

• Provided immediate resolution to client inquiries and concerns by handling L1 escalations through Chat and Email.