Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Software
Timeline
Receptionist
SIRISHA CHALASANI

SIRISHA CHALASANI

Software Professional
Hyderabad,Telanga

Summary

Results-driven leader adept at guiding high-performing teams and implementing strategic initiatives to drive business success. Known for fostering collaborative environment and achieving measurable milestones. Exhibits strong leadership and adaptability to changing business needs. Excellent track record to manage CXO level connects. Multi geography experience executing projects across India, US, APAC& France regions.

Passionate about talent and people development.

▪ 22 years of experience in consulting and delivering IT/Business process services for Fortune 500 companies

▪ 14 years of experience in Client facing roles as a Global leader across North America

▪ Led global delivery teams of 500+ associates across 8+ delivery centers/3 countries

▪ Led complex projects across Banking and Insurance clients

▪ Implemented GenAI projects for Banking clients

▪ Mentored Women in Technology (~100 women) conducted performance reviews, and developed individual learning plans

▪ Played pivotal role in Diversity & Inclusion panel, to educate and help teams.

Overview

22
22
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages

Work History

Senior Director of Information Technology

Capgemini Technology Services
Hyderabad, TG
04.2022 - Current
  • Delivery Leader for Complex Delivery portfolio, responsible to run digital engagements around - P&C Insurers - Communications Management, Salesforce and Majesco ~20MUSD
  • Delivery led sales, added close to ~6M USD in 1 year
  • Successfully delivered - Migration of 12,000 Forms/Templates, 63 Inspire DC Screens, 153 Angular UI Screens from Active Docs Legacy
    system to Quadient Inspire, across geographies and LOB’s
  • Collaborated with Client team in Accelerated Solution Environment workshop to create a Managed Services Hybrid delivery model to meet client objectives - ~$3M saving in a period of 2 years.
  • Met the target deadline to retire Dovetail legacy Billing system and migrated book of close to 15K Surety. Bonds worth $3.2 million from Dovetail to Majesco
  • 93% offshore ratio - teams spread across India, Europe, US and Canada
  • Diversity ratio of 42% (highest with-in the portfolio)
  • Established Competency towers for 4 key pillars - People, Knowledge Management, Process, Automation/Innovation. CM 58% (65% college hires were introduced to team - trained & up-skilled).
  • Fostered positive working environment that encouraged innovation, collaboration and accountability and managed end-user needs with functional and security responsibilities
  • Established and maintained highly effective relationships with clients and industry partners to drive growth
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.

Senior Engagement Manager

Cognizant Technologies Solutions
Hyderabad , Telangana
03.2019 - 01.2022
  • Proposed and stepped up to lead company-wide transition from Skype for Business to Microsoft Teams/SharePoint amidst COVID-19 remote work mandates. Included leading focus groups and conducting corporate training for entire company.
  • Initiated and implemented creative solution to automate monthly publication of financial reports and improved process latency by 99%. Collaborated with stakeholders to define requirements and create technical specifications.
  • Focused on Productivity and Process Improvements, showcased ~$500K in hard dollar savings and $500K in soft dollar savings, year on year.
  • Increased profit margins by 8% through maximizing new product introductions.
  • Pioneered Integration with third-party services, eliminated manual tasking and improved process latency by 90%.
  • Executed and managed assigned production programs valued at $100K to $25M.
  • Participated in LEAN and Six Sigma events and routinely looked for processes to apply LEAN concepts.
  • Managed book of business worth $100M across 3 accounts.
  • Facilitated annual Client meet/greet, encouraged teams ~400 members to participate.
  • Played Disaster Recovery/Business Continuity Manager role and enabled BCM for 200 associates across 8 locations.

Engagement Manager

Cognizant Technologies Solutions
Seattle , WA
04.2012 - 03.2019
  • Established Project Management Office. Partnered with teams to define org-level project management standards.
  • Created and maintained metrics dashboards and roadmaps for high visibility projects, communicating schedule, risks and mitigation to senior management (CEO and CIO).
  • Owned end-to-end upgrade of 20-year-old Policy/Claims management and workflow solution. Involved changes to 50 business critical applications and batch jobs across 10 databases, and working with ten business units to redesign business workflows and processes. Received accolades from CEO, executives and stakeholders for project leadership.
  • Managed design and implementation of new encryption architecture to meet industry standards in management of sensitive customer data (PII) while being customer focused and enabling seamless end user experience.
  • Collaborated across domains to identify unique quality risks such as system integration. Developed tools to quantify risk.
  • Spearheaded design of tools and automation that cut down testing duration by 30% while achieving previously unattained 100% coverage.

Program Manager

Cognizant Technology Solutions
Chennai, Cherry Hill, Portland, India, NJ, OR
06.2003 - 04.2012
  • Introduced agile methodologies and development best practices to division to enhance product development.
  • Worked effectively with business stakeholders, vendors and engineering to transform Legacy applications (AS/400 and Mainframe) to Java based applications, ~30 applications impacting every internal department, agents and policyholders, while overcoming technical challenges under aggressive timelines.
  • Fostered relationships with vendors (around 500-member vendor team) to promote positive working relationships.
  • Developed team from 1 member team to 50-member team in span of 2 years, gaining customer/business confidence.
  • Drove Six-Sigma initiative to eliminate erroneous test results by stringent quality during test planning.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.

Education

MS - Computer Science

BITS PILANI
Pune
01.2005 - 01.2007

BTECH - Mechanical Engineering

JNTU College of Engineering
Hyderabad
12.1999 - 04.2003

Skills

Client communication

Accomplishments

  • Spot Award for exemplary performance on successful, high visibility complex project – 2018
  • Consistently rated 5/5 in Cognizant Clients’ Customer Satisfaction Surveys – 2012 to 2019
  • Cognizant DNA Award for Project leadership and business development – 2011
  • Above and Beyond Award - Cognizant North America – 2009

Certification

PMP

Additional Information

▪ Negotiation Skills – 2021

▪ Resolving Workplace Conflict – 2020
▪ Encouraging Team Communication and Collaboration – 2019
▪ Managing Under performers provided by SkillSoft – 2018
▪ Agile Project Management provided by SkillSoft – 2017

▪ Scrum Fundamentals- 2016
▪ Project Planning, Costing and Project Human Resource Management - 2015
▪ Budget Planning, Forecasting - 2014

▪ Lean Six Sigma - 2011

▪ Risk Management - 2010

▪ P& C Fundamentals - 2009

▪ People Management provided by Brainbench - 2006

▪ Interpersonal Skills - 2005

▪ Software Testing - 2003

Software

Microsoft SQL Server, Microsoft Power BI

Microsoft Word, Excel, Power Point, Visio, Google Docs

Planner, Project, Teams, Jira, Smartsheet

Timeline

Senior Director of Information Technology

Capgemini Technology Services
04.2022 - Current

Senior Engagement Manager

Cognizant Technologies Solutions
03.2019 - 01.2022

CSM - Certified Scrum Master

12-2018

PMP

02-2017

Engagement Manager

Cognizant Technologies Solutions
04.2012 - 03.2019

MS - Computer Science

BITS PILANI
01.2005 - 01.2007

Program Manager

Cognizant Technology Solutions
06.2003 - 04.2012

BTECH - Mechanical Engineering

JNTU College of Engineering
12.1999 - 04.2003
SIRISHA CHALASANISoftware Professional