Salesforce Engineer with 10 years of progressive experience in the IT industry, including 5+ years specializing in Salesforce administration, customization, and integration. Proven expertise in DevOps practices with a strong focus on end-to-end CI/CD pipeline design and implementation using Bitbucket Pipelines, GitHub Actions, and Azure DevOps. Adept at bridging development and operations to streamline deployment processes and enhance system reliability. Well-versed in rollback and roll-forward strategies, branching strategies to suit development and deployment needs, and coordinating release trains.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Salesforce DevOps Engineer
Homewise
11.2023 - Current
Managed and maintained CI/CD pipelines using GitHub Actions, automating validation and deployment of Salesforce metadata across multiple environments.
Oversaw pull request (PR) management, including code reviews, conflict resolution, and merging changes to staging and production branches.
Coordinated and executed weekly production releases, deploying selected user stories and features while ensuring minimal business disruption.
Performed manual deployment tasks to sandboxes using package.xml and Salesforce CLI, especially for metadata not supported by automated tools.
Acted as the primary point of contact for troubleshooting deployment failures, identifying root causes, and collaborating with developers to resolve issues promptly.
Regularly communicated with cross-functional teams including developers, QA, and project managers to plan releases and maintain alignment on deployment timelines.
Used Visual Studio Code (VS Code) with Salesforce extensions and CLI for development support, metadata retrieval, and scripting deployment commands.
Managed sandbox environments, including creation, refreshes, and configuration to ensure readiness for development, QA, and UAT activities.
Documented deployment processes, error resolution steps, and environment changes to maintain clear operational records and improve release reliability.
Software Engineer II
DAK Americas LLC - An Alpek polyester business
09.2015 - 10.2023
Designed and maintained end-to-end CI/CD pipelines for Salesforce using tools like Bitbucket Pipelines, enabling faster and more reliable deployments.
Managed branching strategies to streamline collaborative development and ensure clean, conflict-free code integration.
Led and executed release planning and deployment activities, including pull request reviews, code merges, and deployment validations across development, QA, UAT, and production environments.
Performed manual deployments using custom package.xml files to deploy selective metadata to sandboxes in multi-org environments.
Handled sandbox management including creation, refreshes, user access setup, and environment-specific configurations to support development and testing teams.
Implemented and maintained automated PR validation checks, run unit tests, static code analysis, and ensured pre-deployment compliance.
Developed rollback and roll-forward strategies to reduce deployment risks and ensure business continuity during release cycles.
Collaborated with developers, admins, and release managers to coordinate deployments, resolve merge conflicts, and ensure code quality and stability.
Used Salesforce CLI (SFDX) for metadata retrieval, conversion, and deployments, improving efficiency in managing modularized codebases.
Ensured adherence to compliance and audit requirements by maintaining deployment logs, version control history, and approvals.
Process Engineer
DAK Americas LLC - An Alpek polyester business
09.2011 - 06.2015
Led process optimization and scale-up efforts for polymeric material production, including new recipe development, lab validation, and successful commercialization at plant scale.
Designed and executed Design of Experiments (DOE) to identify process improvements and solve complex production challenges using lab-scale trials and data-driven analysis.
Supported commissioning of new industrial equipment, contributing to faster ramp-up times and improved operational stability.
Conducted root cause investigations and implemented corrective actions for process upsets, enhancing product quality and reducing downtime.
Managed pilot plant operations, optimizing equipment like filtration units, heat exchangers, and additive feeders for efficient continuous production.
Developed and maintained SOPs and safety protocols, training technicians and operators to ensure consistent and safe operations.
Collaborated cross-functionally on capital investment projects, focusing on product quality improvement, process reliability, and throughput enhancement.
Led new product trials by modifying production lines, tracking performance metrics, and reporting outcomes to R&D and plant leadership.
Monitored furnace gas emissions, ensuring environmental compliance by maintaining and troubleshooting NOx meters and submitting required reports.
Participated in environmental audits and ensured timely submission of documentation, contributing to successful compliance evaluations.
Actively supported plant shutdowns by coordinating vessel inspections, maintenance schedules, and safety inspections.
Utilized SAP for tracking work orders, maintenance activities, and operational issues, ensuring timely execution and closure.
Education
Master of Science -
The University of Toledo
Toledo, OH
05-2011
Bachelor of Technology -
Andhra University
Visakhapatnam, India
04-2007
Skills
IDEs & Editors: Visual Studio Code (VS Code) with Salesforce CLI and Extensions, Developer Console