SIRSHEL KOLKAR
EXECUTIVE
H/NO. 15/234 Behind Tilak Maidan Kharewada Vasco Goa,Goa
Summary
To Work in a fim with a professional work driven environment where I can utilize my knowledge, skills which would enable me to grow while fulfilling organization goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Airport Representative
Taj Cidade De Goa Horizon Goa India
Dona Paula
2023.01 - Current
Greeted Guests and provided boarding instructions.
Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
Greeted and assisted guests with variety of inquiries, promoting service standards.
Handling Transportation for Guest to Drop Hotel
Coordinate with Guest for Smooth Arrivals and Departures
HELP DESK ATTENDANT
Aroon Aviation Services Pvt Ltd
Vasco Da Gama
2020.02 - 2022.12
- Assistance for VIP guests for smooth processing of arrivals and departures
- Making sure that VIP guests are comfortable in the lounge
- Making sure that VIP guest checks in or checks out without any obstacles
- To deal with any enquires regarding the flights
- To replenish food and beverage displays as needed to take care of guests with reduced mobility
- To co-ordinate with the boarding gate staff when the guest leaves the lounge
FRONT OFFICE RECEPTIONIST
Holiday Inn Resort Goa
Cavelossim
2019.04 - 2019.06
- Determined needs of visitors and provided information or solutions
- Answered office phone and emails to schedule appointments, answer questions and document information
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed large volume of guests and improved overall customer service.
Education
Higher Secondary - Travel And Tourism
St. Andrew's Institute
Vasco Da Gama Goa India 2018.05 - 2019.03
Skills
Multitasking Abilities
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Airport Representative
Taj Cidade De Goa Horizon Goa India
2023.01 - Current
HELP DESK ATTENDANT
Aroon Aviation Services Pvt Ltd
2020.02 - 2022.12
FRONT OFFICE RECEPTIONIST
Holiday Inn Resort Goa
2019.04 - 2019.06
Higher Secondary - Travel And Tourism
St. Andrew's Institute
2018.05 - 2019.03
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