Sitara K
Lucknow
Summary
I bring extensive experience in General and Human Resource Management, combining creativity, cross-functional expertise, and a results-driven approach. With strong organizational skills, I adeptly align with an organization's mission, vision, and core values while identifying strategic pathways for effective HR management, project coordination, and office operations. My diverse industry experience spans retail, manufacturing, hospitality, and healthcare, enabling me to deliver tailored solutions that meet business objectives and drive organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HRM- Integrated Healthcare Operations
Criticalcare Hospital Pvt Ltd
Lucknow
09.2023 - Current
- Coordinate recruitment, onboarding and cross‑functional training for all care teams
- Streamline HR processes (attendance, payroll, compliance) across units
- Facilitate interdepartmental communication and change management
- Monitor HR metrics (turnover, engagement, performance) and report trends
- Support accreditation and quality initiatives through staff engagement
- Lead employee relations and facilitate conflict resolution
HRM- Quality & Management
Criticalcare Hospital Pvt Ltd
Lucknow
07.2022 - 08.2023
- Oversee recruitment, onboarding, training, and performance appraisals.
- Maintain HR compliance and employee relations.
- Implement and monitor NABH/QCI standards and audits.
- Develop SOPs and ensure documentation accuracy.
- Coordinate quality training and internal audits.
- Collaborate with department heads for continuous improvement.
HRM & Sales Coordinator
Risheek Automotive
Lucknow
01.2022 - 02.2022
- HRM
Manage recruitment, onboarding, and employee records for shop floor and sales staff
Coordinate training schedules (safety, technical product knowledge)
Administer payroll, benefits enrolment, and HR policy compliance - Sales Coordination
Liaise between sales reps, clients, and operations for order processing
Prepare quotations, track RFQs, and follow up on proposals
Maintain CRM entries, generate sales reports, and monitor order status
HRM & Operation Coordinator
Hemco Global Pvt Ltd
Lucknow
07.2018 - 12.2021
- Coordinate recruitment, onboarding, shift scheduling, and workforce planning for production teams.
- Manage employee relations, attendance tracking, and compliance with labor regulations.
- Support operations by monitoring daily production schedules, material availability, and issue escalation.
- Assist with SOP development, continuous improvement initiatives, and safety audits.
- Liaise between HR, maintenance, quality, and logistics to resolve staffing or process bottlenecks.
- Prepare and report HR and operations KPIs to management.
Operations Coordinator
S.S. Chemicals & Instruments
Lucknow
05.2016 - 11.2017
- Manage stock levels: monitor inventory, place orders, and coordinate deliveries.
- Liaise with suppliers, freight partners, and internal teams to ensure timely receipt and dispatch of goods.
- Oversee warehouse organization, safety compliance, and chemical handling protocols.
- Support sales team with order processing, invoicing, and customer inquiries.
- Generate operational reports and track key performance metrics.
Education
MBA - Human Resources & International Business
AKTU
Lucknow06-2017
Bachelor of Commerce - Business Commerce
Lucknow University
Lucknow06-2015
Intermediate Certificate -
UP Board
Lucknow05-2012
High School Diploma -
UP Board
Lucknow06-2010
Skills
- Leadership and supervision
- Team management
- Quality assurance
- Payroll administration
- Change management
- Performance management
- HR compliance
- Interdepartmental communication
- SOP development
- Workforce planning
- Cross-functional collaboration
- HR policies and procedures
- Retention strategies
- Vendor management
- Organizational structuring
Certification
Certified Lean Six Sigma Black Belt at Six Sigma Academy Amsterdam
Certified Lean Six Sigma White Belt at Six Sigma Online; Aveta Business Institute
SHRM Certified Professional at Udemy
Managing and managing people at The Open University
Healthcare Management at Great Learning
Compensation Management at Great Learning
Human Resources Management at Great Learning
Languages
Hindi
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
HRM- Integrated Healthcare Operations
Criticalcare Hospital Pvt Ltd
09.2023 - Current
HRM- Quality & Management
Criticalcare Hospital Pvt Ltd
07.2022 - 08.2023
HRM & Sales Coordinator
Risheek Automotive
01.2022 - 02.2022
HRM & Operation Coordinator
Hemco Global Pvt Ltd
07.2018 - 12.2021
Operations Coordinator
S.S. Chemicals & Instruments
05.2016 - 11.2017
MBA - Human Resources & International Business
AKTU
Bachelor of Commerce - Business Commerce
Lucknow University
Intermediate Certificate -
UP Board
High School Diploma -
UP Board
Similar Profiles
Christin MathewChristin Mathew
Medical Record Executive at Apollo Hospital Pvt. LtdMedical Record Executive at Apollo Hospital Pvt. Ltd
AMIR HAMZA KHANAMIR HAMZA KHAN
Radiology Technologist at UMKAL HOSPITAL PVT LTDRadiology Technologist at UMKAL HOSPITAL PVT LTD
SUBI SHELDONSUBI SHELDON
Emergency Staff Nurse at Parvati Hospital Pvt ltdEmergency Staff Nurse at Parvati Hospital Pvt ltd
Tanya SinghTanya Singh
Key Accounts Executive at Cryoviva LifesciencesKey Accounts Executive at Cryoviva Lifesciences
Samarth SaxenaSamarth Saxena
Modern Workplace Engineer at HCL TechModern Workplace Engineer at HCL Tech