Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
ADDITIONAL INFORMATION
OTHER EXPERIENCE
Timeline
Generic
Sitipragyan Satapathy

Sitipragyan Satapathy

Bengaluru

Summary

  • Having 8 + Years of rich work experience in Salesforce with 5+ years of Salesforce Business Analyst . Qualified Salesforce BA with extensive background in advanced management processes. Utilizes superior
    communication skills to build meaningful, trusting relationships that exceed client demands. Handling some projects as a Scrum Master also.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Principal Consultant

AST Corporation
BENGALURU
06.2024 - Current
  • Conducted research and analysis on complex business problems and prepared reports for stakeholders.
  • Experience and understanding of the SDLC process, and handled the projects from requirement gathering to the launch phase as a BA.
  • Strong understanding on the project management
  • Proficient in Salesforce user setup, permissions, role hierarchy, profile management, and user creation, reports and Dashboard management, Data loader
  • Strong understanding of Salesforce best practices and functionality, ensuring the platforms effective use.
  • Good Communication skills - Verbal and Written. Must be able to effectively communicate & work with fellow team members and clients to coordinate & meet deliverable.
  • Gather and document business requirements from stakeholders.
  • Configure Salesforce (Sales Cloud, Service Cloud, CPQ.) based on business needs.
  • Collaborate with development teams to implement solutions.
  • Create reports, dashboards, and automate processes in Salesforce.
  • Support testing, training, and post-implementation support
  • Support the technical team in configuring Salesforce and other systems as needed to ensure solutions meet defined business requirements, and maintain solution integrity.
  • Stay informed on industry trends to guide business partners in adopting innovative solutions that align with evolving business needs.
  • Business analysis, requirements elicitation, user story documentation, requirements verification/validation, UAT demo support, defect validation.

Senior Salesforce Business Analyst

Accenture
BENGALURU
01.2022 - 06.2024
  • Capture, document, facilitate and manage business needs
  • Align business strategy with business goals
  • Elicit business requirements .Assess the impact of change on existing processes
  • Suggest new business solutions/processes
  • Capture and document old and new business processes
  • Prepare business process documentation and process flows
  • Coordinate and follow up on the end-to-end delivery of the business requirements
  • Help producing adequate training material for end-users.
  • Apply a deep understanding of Salesforce’s capabilities and limitations to guide effective and scalable solutions for system implementation.
  • Conduct requirement analysis, user acceptance testing, and manage backlog prioritization in an Agile project setting.
  • Partner with cross-functional stakeholders to understand business needs and translate them into technical solutions.
  • Provide expert guidance and training to users, promoting effective use of Salesforce and Gainsight capabilities to achieve business goals.
  • Collaborate closely with the development team, Scrum Masters, and Product Owners to align project goals with business objectives, and ensure successful delivery.
  • Business analysis, requirements elicitation, user story documentation, requirements verification/validation, UAT demo support, defect validation.

Salesforce Business Analyst

CLARIVATE ANALYTICS PVT LIMITED
BENGALURU
05.2019 - 01.2022
  • Gathered requirements from stakeholders and translated into functional specifications.
  • Developed user stories, use cases, process flows, and other documents to support the design of Salesforce solutions.
  • Lead and manage the functional design, configuration, and quality assurance.
  • Leads functional design meetings and documents functional business requirements.
  • Navigate Salesforce effectively to make changes to accounts and profiles.
  • Capable of quickly understanding business needs, and translating them into actionable outcomes.
  • Translate functional business requirements to technical requirements.
  • Work with developers and software vendors to turn specifications into solutions.
  • Conduct a gap analysis between the application solution and business requirements, and collaborate with developers or vendors to estimate project impact.
  • Experience in Salesforce configuration, such as workflows, validation, approval processes, custom metadata, and support operations.
  • Experience in data loads using Apex Data Loader and Workbench.
  • Collaborate with business stakeholders to scope projects, define clear deliverables, and align technical resources on solution requirements and timelines.
  • Lead requirements-gathering sessions with cross-functional teams, guiding stakeholders toward best practices, and ensuring solutions meet both functional and strategic business needs.
  • Analyse business needs and identify improvement opportunities, translating high-level requirements into detailed, actionable specifications, while considering cross-departmental dependencies.

Senior Test Engineer /Senior Business Analyst

YETHI CONSULTING PVT LIMITED
BENGALURU
04.2018 - 02.2019
  • Experience with pharma business processes.
  • Ability to get into the details of a requirement by conducting stakeholder interviews, hands-on exploration of system functionality, and process documentation.
  • Excellent communication and stakeholder management skills, comfortable working with stakeholders across multiple time zones.
  • Identify impacted modules/features to develop test scenarios, test cases, and a test plan. Resolve issues through debugging, research, and investigation.
  • Creating new and innovative ways to improve applications. Coordination and tracking of the resolution of the defects with stakeholders, customers (if required).
  • Participation in BRD, functional specification walkthroughs.
  • Execution of test cases and subsequent raising of defects (where applicable).
  • Actively seek improvement opportunities at all points in the process, and suggest or take action on recommendations.
  • Implementation of traceability between test cases and requirements.

Test Engineer

PEOPLE LOGIC SOLUTIONS (C2H)
BENGALURU
11.2016 - 02.2018
  • Proficient in all levels of testing, including functional testing, integration testing, and regression testing.
  • Report bugs and errors to development teams. Conduct post-release/post-implementation testing.
  • Coordinating with development team members in order to understand the requirements, and to resolve the issues.
  • Strong process-oriented approach to ensure predictability and quality in the deliverables. Strong business understanding is needed to visualize end-to-end functional flows.
  • Ability to learn new business domains quickly.
  • Analyzes new requirements, stories, scenarios, and rules to develop test plans, scenarios, test conditions, test cases, test data, and expected results.
  • Executing detailed test cases within a complex software environment (System, Integration, and Regression), comprising multiple functional modules and applications to ensure end-to-end application and transactional integrity.
  • Ensure that validated deliverables meet functional, design specifications, and requirements.
  • Escalate any QA issues to cross-functional teams, and push for a suitable resolution in a timely manner.

Education

M.TECH -

NIT Rourkela
Rourkela

B.TECH - ECE

BPUT UNIVERSITY
BHUBNAESWAR

Skills

  • Salesforce Sales , CPQ , Service Cloud , Experience Cloud ,ncino and Community Cloud
  • Requirements Gathering ,Requirements Verification ,Power BI and Tableau
  • Business Analysis, Project Coordination, Business Requirements
  • Apttus CPQ, Einstein AI, Congo CPQ,Marketing Cloud
  • Lead-Cash, Quote-Cash, Lead Management , Case Management
  • Order Management , CLM, Contract Life Cycle, Billing And Invoices
  • User Acceptance Testing and Functional Specifications
  • Visualforce, Salesforce Lightning
  • Elicitation and Stakeholder Analysis
  • Quote and Context Diagrams
  • Data Loader and Validation Rules
  • Salesforcecom, Salesforcecom Administration
  • Team Management
  • Customer Relationship Management (CRM), Project Management
  • Jira, Confluence, Kanban, and Agile Methodologies
  • Microsoft Office and Microsoft Excel
  • Zuora, Dell Boomi and NetSuite
  • Requirements gathering
  • User support
  • Business planning
  • Business analysis

Certification

  • Salesforce Admin Certified
  • Salesforce Service Cloud Consultant Certified
  • Salesforce Business Analyst
  • Certified Scrum Master (CSM from Scrum Alliance Group)
  • Salesforce AI Associate Certified
  • Salesforce AI Specialist Certified

Accomplishments

  • Academic Achievement Award : Got best paper Award at IIT Bombay (2013)
    INDICON (IEEE Paper)
  • Qualified GATE several times with 98.5 percentile.
  • Registered Several Patents to my Name
  • SPOT AWARD received from CLARIVATE ANALYTICS
  • ACE AWARD received from ACCENTURE
  • Recognized with many REWARDS and REGONIZATION from ACCENTURE

ADDITIONAL INFORMATION

  • Expertise in Salesforce Platform like Sales, Service, Community
    Cloud, Experience Cloud, and CPQ (Order Management , Congo,
    DocuSign Process).
  • Experience in analyzing functional requirements and
    translate them to test cases. Well, acquainted with Software
    Development Life Cycle (SDLC) and Software Testing Life Cycle
    (STLC).
  • Very Good Experience in BUGZILLA, MANTIS, JIRA
    & Zephyr with CONFLUENCE .
  • Self-motivated individual and a good team player with good
    analytical skills.
  • Agile and Waterfall Model

OTHER EXPERIENCE

1. Worked on Amagi Labs (Feb 2015-Nov 2016) as a Test Engineer (C2H) Role.
2. Worked as System Engineer in Eagle SEO Services (April 2019- Dec 2011

Timeline

Principal Consultant

AST Corporation
06.2024 - Current

Senior Salesforce Business Analyst

Accenture
01.2022 - 06.2024

Salesforce Business Analyst

CLARIVATE ANALYTICS PVT LIMITED
05.2019 - 01.2022

Senior Test Engineer /Senior Business Analyst

YETHI CONSULTING PVT LIMITED
04.2018 - 02.2019

Test Engineer

PEOPLE LOGIC SOLUTIONS (C2H)
11.2016 - 02.2018

M.TECH -

NIT Rourkela

B.TECH - ECE

BPUT UNIVERSITY

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Sitipragyan Satapathy