Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Hobbies
Timeline
Generic
Situ Chakraborty

Situ Chakraborty

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Recruiter and Team Lead

Trueblue LLP (A Peoplescout Company)
Gurugram, Haryana
06.2017 - Current
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Involves in marketing mapping.
  • Responsible for Sourcing candidates using different job portals.
  • Sourced and screened potential candidates for open positions.
  • Working on ATS like Workday and Affinix to maintain accurate candidate records
  • Collaborated with hiring managers to understand job requirements and expectations.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Developed and implemented plans to improve recruitment process.
  • Advised managers on best practices to maintain compliance with applicable laws.
  • Worked alongside global business leader to deploy new training strategies.
  • Maintaining different kind of daily trackers and Reports.
  • Resolving numerous client issues on daily basis.
  • Communicating and coordinating with the onshore team to check for regular updates.
  • Developed standard operating procedures and document workflows to drive current and future processes.
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Performing audits on requisition and Candidates data on a workday.
  • Client Feedback and Escalations Review and Assessment.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Initiating Process Improvement processes.
  • Sharing Feedback and Coaching to the new foaster.

Process Associate

Genpact
Gurugram, Haryana
02.2016 - 06.2017
  • Proficiency in finance and banking.
  • Thorough understanding of banking procedures.
  • Managing and dealing with debit card fraud Operations.
  • Investigate the claim based on the banker notes and account details and issue credit to the customer for the fraud that has happened to their debit card.
  • Crediting to the customer and try to recover the money from merchant and initiate chargeback.
  • Also, credit to customer for the fees that are associated with the fraudulent transactions.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Determined and recommended methods to implement improvement opportunities.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Developed production techniques and production processes to meet customer and organizational needs.
  • Conducted training and applied change management to achieve desired outcomes.

Education

B.COM - Commerce

D.M Collage of Commerce
Imphal, Manipur
03-2013

M.com - Financial Management And Human Resource

Manipur University
Imphal, Manipur
03-2015

Skills

  • Full cycle recruiting
  • Business requirements understanding
  • Annual evaluations
  • Recruitment strategies
  • Global recruitment
  • Workday, Taleo, Springboard, Affinix
  • Advanced Excel
  • Public speaking
  • Candidate tracking
  • Excel spreadsheets
  • New hire training
  • Applicant Tracking Systems
  • Able to work efficiently in a team
  • Positive Attitude

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved Awards for completing different task with accuracy and efficiency.

Languages

  • Hindi
  • English
  • Bengali

Certification

Business Analyst, Excelr - November 2023 - May 2024

Hobbies

Travelling

Cooking

Listening to music

Timeline

Business Analyst, Excelr - November 2023 - May 2024

11-2023

Recruiter and Team Lead

Trueblue LLP (A Peoplescout Company)
06.2017 - Current

Process Associate

Genpact
02.2016 - 06.2017

B.COM - Commerce

D.M Collage of Commerce

M.com - Financial Management And Human Resource

Manipur University

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Situ Chakraborty