Learning new things
Hi, I’m
Situ Chakraborty
Recruiter/Team Leader
Vipin Garden, Dwarka Mode, New Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
5
years of post-secondary education
1
Certification
3
Languages
Work History
Trueblue LLP (A Peoplescout Company)Gurugram, Haryana
Recruiter
06.2017 - Current
Job overview
- Developed recruiting strategies to identify qualified candidates and build network.
- Involves in marketing mapping.
- Responsible for Sourcing candidates using different job portals.
- Working on ATS like Workday and Affinix to mai ntain accurate candidate records
- Collaborated with hiring managers to understand job requirements and expectations.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed and implemented plans to improve recruitment process.
- Advised managers on best practices to maintain compliance with applicable laws.
- Developed and monitored employee recognition programs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Maintaining different kind of daily trackers and Reports.
- Resolving numerous client issues on daily basis.
- Communicating and coordinating with the onsh ore team to check for regular updates.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Performing audits on requisition and Candidates data on a workday.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Client Feedback and Escalations Review and Assessment.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Initiating Process Improvement processes.
- Sharing Feedback and Coaching to the new foaster.
GenpactGurugram, Haryana
Process Associate
02.2016 - 06.2017
Job overview
- Proficiency in finance and banking.
- Thorough understanding of banking procedures.
- Adept at managing and deals with debit card fraud Operations.
- Investigate the claim based on the banker notes and account details and issue credit to the customer for the fraud that has happened to their debit card.
- Crediting to the customer and try to recover the money from merchant and initiate chargeback.
- Also, credit to customer for the fees that are associated with the fraudulent transactions.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Determined and recommended methods to implement improvement opportunities.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Monitored and reported on process performance to verify compliance with established standards.
- Developed production techniques and production processes to meet customer and organizational needs.
- Conducted training and applied change management to achieve desired outcomes.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
D.M Collage of CommerceImphal, Manipur
B.COM from Commerce
03.2010 - 03.2013
Manipur UniversityImphal, Manipur
M.com from Financial Management And Human Resource
03.2013 - 03.2015
Skills
Full cycle recruiting
Business requirements understanding
Annual evaluations
Recruitment strategies
Global recruitment
Workday, Taleo, Springboard, Affinix
Advanced Excel
Public speaking
Candidate tracking
Excel spreadsheets
New hire training
Applicant Tracking Systems
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved Awards by completing different task with accuracy and efficiency.
Certification
Business Analyst, Excelr - November 2023 - May 2024
Interests
Timeline
Business Analyst, Excelr - November 2023 - May 2024
11-2023
Recruiter
Trueblue LLP (A Peoplescout Company)
06.2017 - Current
Process Associate
Genpact
02.2016 - 06.2017
Manipur University
M.com from Financial Management And Human Resource
03.2013 - 03.2015
D.M Collage of Commerce
B.COM from Commerce
03.2010 - 03.2013