Learning new things
Hi, I’m
Situ Chakraborty
Recruiter/Team Leader
Vipin Garden, Dwarka Mode, New Delhi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
years of professional experience
5
years of post-secondary education
1
Certification
3
Languages
Work History
Trueblue LLP (A Peoplescout Company)Gurugram, Haryana
Recruiter
06.2017 - Current
Job overview
- Developed recruiting strategies to identify qualified candidates and build network.
- Involves in marketing mapping.
- Responsible for Sourcing candidates using different job portals.
- Working on ATS like Workday and Affinix to mai ntain accurate candidate records
- Collaborated with hiring managers to understand job requirements and expectations.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed and implemented plans to improve recruitment process.
- Advised managers on best practices to maintain compliance with applicable laws.
- Developed and monitored employee recognition programs.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Maintaining different kind of daily trackers and Reports.
- Resolving numerous client issues on daily basis.
- Communicating and coordinating with the onsh ore team to check for regular updates.
- Developed standard operating procedures and document workflows to drive current and future processes.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Performing audits on requisition and Candidates data on a workday.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Client Feedback and Escalations Review and Assessment.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Initiating Process Improvement processes.
- Sharing Feedback and Coaching to the new foaster.
GenpactGurugram, Haryana
Process Associate
02.2016 - 06.2017
Job overview
- Proficiency in finance and banking.
- Thorough understanding of banking procedures.
- Adept at managing and deals with debit card fraud Operations.
- Investigate the claim based on the banker notes and account details and issue credit to the customer for the fraud that has happened to their debit card.
- Crediting to the customer and try to recover the money from merchant and initiate chargeback.
- Also, credit to customer for the fees that are associated with the fraudulent transactions.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
- Determined and recommended methods to implement improvement opportunities.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Monitored and reported on process performance to verify compliance with established standards.
- Developed production techniques and production processes to meet customer and organizational needs.
- Conducted training and applied change management to achieve desired outcomes.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
D.M Collage of CommerceImphal, Manipur
B.COM from Commerce
03.2010 - 03.2013
Manipur UniversityImphal, Manipur
M.com from Financial Management And Human Resource
03.2013 - 03.2015
Skills
Full cycle recruiting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Achieved Awards by completing different task with accuracy and efficiency.
Certification
Business Analyst, Excelr - November 2023 - May 2024
Interests
Timeline
Business Analyst, Excelr - November 2023 - May 2024
11-2023
Recruiter
Trueblue LLP (A Peoplescout Company)
06.2017 - Current
Process Associate
Genpact
02.2016 - 06.2017
Manipur University
M.com from Financial Management And Human Resource
03.2013 - 03.2015
D.M Collage of Commerce
B.COM from Commerce
03.2010 - 03.2013
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