Siva M

Here’s a refined list of key points for your resume:

• Manage daily operations and coordinate with sourcing, repair & maintenance, and recovery teams.
• Strategically manage driver handling, support, and retention to optimize outcomes.
• Supported Key Account Management by optimizing driver performance.
• Streamlined operations through implementation of efficient processes for fleet management.
• Coordinate with various departments to harmonize operational targets with company goals.
• Enhanced efficiency across processes.
• Enhanced driver retention through targeted programs.
• Executed rigorous validation of data.

• Led a team of 16, managing the LCV category comprehensively.
• Led efforts to strategically grow and maintain category supplies.
• Developed and executed GTM strategies, covering positioning, messaging, pricing, competitive research, internal communication, field enablement.
• Oversaw city expansion, extended reach and strengthened business in Chennai and surrounding areas.
• Conducted market penetration and industrial customer surveys with 300 samples each.
• Manage daily operations, fleet management, and last-mile delivery logistics.
• Monitored KPIs to pinpoint areas needing improvement.
• Recruited, trained and led a high-performing team of delivery associates and operational staff.
• Cultivated a respectful and cooperative workplace, enhancing team accountability.
• Consistently achieved weekly customer conversions with an average of 50-60 clients.
• Worked with marketing and sales teams to pinpoint business expansion prospects.
• Prioritized on-time delivery while maintaining effective communication and resolving any problems.
• Developed and allocated quarterly resources for business development and BTL activities.

• Assisted with vendor onboarding at a technology-driven logistics company.
• Formulated and administered contracts for vendors and transporters.
• Managed vendor and transporter relationships, addressing issues.
• Performed fieldwork in supply planning, aligning supply with demand through stakeholder collaboration.
• Formulated pricing strategies aligned with market trends.
• Enhanced logistics operations by integrating technology-driven solutions.

• Efficiently managed finances during the initial phases of an aggregator startup.
• Managed the onboarding workflow for vendors and clients, achieving efficient platform adoption.
• Managed key accounts (KAM), fostering strong relationships to drive business growth and retention.
• Streamlined operations and improved efficiency through meticulous documentation and process management.
• Recognized for exceptional achievements, leading to promotion as Senior Business Associate.
• Recognized by receiving GEM Award due to significant achievements in business development and operational improvement.