PrGoogle Workspace
Years of professional experience
Siva M
Operation manager
Chennai
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
12
12
6
6
Category management and fleet management
3
3
Languages
Work History
Operations Manager
Zenplus fleet management pvt ltd
07.2024 - Current
- Manage daily operations and coordinate with sourcing, repair & maintenance, and recovery teams.
- Strategically manage driver handling, support, and retention to optimize outcomes.
- Supported Key Account Management by optimizing driver performance.
- Streamlined operations through implementation of efficient processes for fleet management.
- Coordinate with various departments to harmonize operational targets with company goals.
- Enhanced efficiency across processes.
- Enhanced driver retention through targeted programs.
- Executed rigorous validation of data.
- Conducted routine checks on asset movements and addressed operational challenges.
Assistant Category Manager
Smartshift Logistics solutions pvt ltd
04.2019 - 07.2024
- Led a team of 16, managing the LCV category comprehensively and efforts to strategically grow and maintain category supplies.
- Developed and executed GTM strategies, covering positioning, messaging, pricing, competitive research, internal communication, field enablement.
- Oversaw city expansion, extended reach and strengthened business in Chennai and surrounding areas.
- Conducted market penetration and industrial customer surveys with 300 samples each.
- Manage daily operations, fleet management, and last-mile delivery logistics as well as monitored KPIs to pinpoint areas needing improvement.
- Recruited, trained and led a high-performing team of delivery associates and operational staff.
- Cultivated a respectful and cooperative workplace, enhancing team accountability.
- Consistently achieved weekly customer conversions with an average of 50-60 clients.
- Worked with marketing and sales teams to pinpoint business expansion prospects with Prioritized on-time delivery while maintaining effective communication and resolving any problems.
- Developed and allocated quarterly resources for business development and BTL activities.
Assistant Manager
Orizonte bussiness solutions pvt ltd
06.2017 - 03.2019
- Managed deployment, maintenance, and optimization of commercial vehicles.
- Coordinated relationships with vehicle owners, vendors, and drivers.
- Tracked delivery timelines, vehicle usage and cost efficiency.
- Maintained complete regulatory compliance for all vehicles.
- Directed and guided operations team, ensuring accurate record-keeping.
Business Associate
Lynk logistics pvt ltd
10.2015 - 06.2017
- Assisted with vendor onboarding at a technology-driven logistics company.
- Formulated and administered contracts for vendors and transporters.
- Managed vendor and transporter relationships, addressing issues.
- Performed fieldwork in supply planning, aligning supply with demand through stakeholder collaboration.
- Formulated pricing strategies aligned with market trends.
- Enhanced logistics operations by integrating technology-driven solutions.
Senior Business Associate
Serendipity info labs pvt ltd
08.2013 - 09.2015
- Efficiently managed finances during the initial phases of an aggregator startup.
- Managed the onboarding workflow for vendors and clients, achieving efficient platform adoption.
- Managed key accounts (KAM), fostering strong relationships to drive business growth and retention.
- Streamlined operations and improved efficiency through meticulous documentation and process management.
- Recognized for exceptional achievements, leading to promotion as Senior Business Associate.
- Recognized by receiving GEM Award due to significant achievements in business development and operational improvement.
Education
MBA - Marketing And Human Resource
Chettinad College of Engineering & Technology
Bachelor of Science - Hotel Management
Valluvar College of Engineering And Technology
Skills
Fleet Management
Client Relationship Management
Operational Efficiency
Market research
Training and Development
Supply planning
Expert in Google Workspace Applications
Contract Management
Cross-functional collaboration
Category management
Supplier relationship management
Operations planning
Teamwork and collaboration
Data analysis
Languages
1,A1,5,C1
Software
Microsoft office
SQL
Timeline
Operations Manager
Zenplus fleet management pvt ltd
07.2024 - Current
Assistant Category Manager
Smartshift Logistics solutions pvt ltd
04.2019 - 07.2024
Assistant Manager
Orizonte bussiness solutions pvt ltd
06.2017 - 03.2019
Business Associate
Lynk logistics pvt ltd
10.2015 - 06.2017
Senior Business Associate
Serendipity info labs pvt ltd
08.2013 - 09.2015
MBA - Marketing And Human Resource
Chettinad College of Engineering & Technology
Bachelor of Science - Hotel Management
Valluvar College of Engineering And Technology