PrGoogle Workspace
Years of professional experience
Siva M
Operation manager
Chennai
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
12
12
6
6
Category management and fleet management
3
3
Languages
Work History
Operations Manager
Zenplus fleet management pvt ltd
07.2024 - Current
- Manage daily operations and coordinate with sourcing, repair & maintenance, and recovery teams.
- Strategically manage driver handling, support, and retention to optimize outcomes.
- Supported Key Account Management by optimizing driver performance.
- Streamlined operations through implementation of efficient processes for fleet management.
- Coordinate with various departments to harmonize operational targets with company goals.
- Enhanced efficiency across processes.
- Enhanced driver retention through targeted programs.
- Executed rigorous validation of data.
- Conducted routine checks on asset movements and addressed operational challenges.
Assistant Category Manager
Smartshift Logistics solutions pvt ltd
04.2019 - 07.2024
- Led a team of 16, managing the LCV category comprehensively and efforts to strategically grow and maintain category supplies.
- Developed and executed GTM strategies, covering positioning, messaging, pricing, competitive research, internal communication, field enablement.
- Oversaw city expansion, extended reach and strengthened business in Chennai and surrounding areas.
- Conducted market penetration and industrial customer surveys with 300 samples each.
- Manage daily operations, fleet management, and last-mile delivery logistics as well as monitored KPIs to pinpoint areas needing improvement.
- Recruited, trained and led a high-performing team of delivery associates and operational staff.
- Cultivated a respectful and cooperative workplace, enhancing team accountability.
- Consistently achieved weekly customer conversions with an average of 50-60 clients.
- Worked with marketing and sales teams to pinpoint business expansion prospects with Prioritized on-time delivery while maintaining effective communication and resolving any problems.
- Developed and allocated quarterly resources for business development and BTL activities.
Assistant Manager
Orizonte bussiness solutions pvt ltd
06.2017 - 03.2019
- Managed deployment, maintenance, and optimization of commercial vehicles.
- Coordinated relationships with vehicle owners, vendors, and drivers.
- Tracked delivery timelines, vehicle usage and cost efficiency.
- Maintained complete regulatory compliance for all vehicles.
- Directed and guided operations team, ensuring accurate record-keeping.
Business Associate
Lynk logistics pvt ltd
10.2015 - 06.2017
- Assisted with vendor onboarding at a technology-driven logistics company.
- Formulated and administered contracts for vendors and transporters.
- Managed vendor and transporter relationships, addressing issues.
- Performed fieldwork in supply planning, aligning supply with demand through stakeholder collaboration.
- Formulated pricing strategies aligned with market trends.
- Enhanced logistics operations by integrating technology-driven solutions.
Senior Business Associate
Serendipity info labs pvt ltd
08.2013 - 09.2015
- Efficiently managed finances during the initial phases of an aggregator startup.
- Managed the onboarding workflow for vendors and clients, achieving efficient platform adoption.
- Managed key accounts (KAM), fostering strong relationships to drive business growth and retention.
- Streamlined operations and improved efficiency through meticulous documentation and process management.
- Recognized for exceptional achievements, leading to promotion as Senior Business Associate.
- Recognized by receiving GEM Award due to significant achievements in business development and operational improvement.
Education
MBA - Marketing And Human Resource
Chettinad College of Engineering & Technology
Bachelor of Science - Hotel Management
Valluvar College of Engineering And Technology
Skills
Fleet Management
Languages
1,A1,5,C1
Software
Microsoft office
SQL
Timeline
Operations Manager
Zenplus fleet management pvt ltd
07.2024 - Current
Assistant Category Manager
Smartshift Logistics solutions pvt ltd
04.2019 - 07.2024
Assistant Manager
Orizonte bussiness solutions pvt ltd
06.2017 - 03.2019
Business Associate
Lynk logistics pvt ltd
10.2015 - 06.2017
Senior Business Associate
Serendipity info labs pvt ltd
08.2013 - 09.2015
MBA - Marketing And Human Resource
Chettinad College of Engineering & Technology
Bachelor of Science - Hotel Management
Valluvar College of Engineering And Technology
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