Summary

Overview

Work History

Education

Skills

Certification

Timeline

Siva Mouli

Summary

Associate Principal Program Manager / Scrum Master leads multi-project delivery, Agile ceremonies, and stakeholder alignment across internal teams and external vendors. Coordinates scope, risk, backlog refinement, and delivery governance to keep programs aligned with business goals and release commitments. Strengthens execution by protecting teams from disruption, resolving impediments, and maintaining clear status visibility.

Overview

Certifications

years of professional experience

Work History

Associate Principal Designation (Program Manager /Scrum Master Role)

LTM (ex LTIMindtree)

12.2023 - Current

Responsible and accountable for the coordinated management of multiple related projects directed towards strategic business and other organizational objectives.
Build credibility, establish rapport and maintain communication with Stakeholders at multiple levels including those external to the organization.
Define and Initiate projects and assign Project leads to manage Cost, Schedule and Performance of component projects, while continuing to ensure the ultimate success and acceptance of the Program.
Maintain the continuous alignment of program scope with strategic business objectives and make recommendations to modify the program to enhance effectiveness towards the Business result.
Manage a range of internal technical teams and external 3rd party suppliers to ensure the successful delivery of projects.
Build strong relationships and communicate clearly with internal and external stakeholders to ensure project buy-in work with teams to strategize and collaborate on ideas of effective utilization of reusable systems and platforms.
Establishing project management process with quality standards for producing project deliverables with the help of cross functional team.
Anticipates, identifies, documents and managing key project risks, proposing appropriate mitigation and contingency plans to drive decisions and actions.
Develop Identify Short and long term plan and balance the needs of both internal and external stakeholders.
Proactive, Resilient, recognize and collaborative with others during conflict situation.
Demonstrate positive attitude to aligning with the objectives to find common ground and promote other viewpoints as an alternate before driving it to closure.
Identify potential process improvements and effective implementation of the changes of next generation offerings.
Communicates visibility of project life cycle with appropriate mitigation plan to throughout the results for the team.
Organize and conduct status update meetings during the Project and circulate the minutes with action plan.
Facilitate estimation, backlog refinement and all planning ceremonies
Ensure MoSCoW adherence of Sprint Backlog at the Sprint level
Accountable for the correct implementation of the Agile Process
Protect the team from external interference.
Facilitate technical assistance to the team and enables clear communication amongst the team members
Participate in Scrum of Scrum across teams and highlights impediments
Provide feedback on the team members performance to the Agile Line manager and Agile Program Leader
Provide inputs to the Line manager for internal quality forums(QIC / APR / QBR / MBR etc.)

General Manager

RS Graphics

08.2023 - 11.2023

Project and Operations Leadership
Managing Men, Material and Metric of a 300-strong team consisting Project /Production managers , purchase manager, costing and presales team, Marketing and business development team.

Global Project Manager -Infra

Kyndryl Solutions (formerly IBM India Pvt. Ltd. (Project Services)

06.2015 - 07.2023

Activities done as part of my Role :
Managing programs & projects in the capacity of Infrastructure Project Manager
Was Part of the CIC ( Client Innovation Center for Infrastructure Projects ) during below time-periods.
EY Account (October 2020 till July 2023)
WPP Account (January 2019 till October 2020)
Danske Bank Account (June 2015 till January 2019)
Responsible for streamlining and delivering medium to complex RFS infra projects that involve multiple global and technical competency teams.
Key point of contact for cross-vendor liaison, global team coordination and executive management updates.
Responsible for maintenance of project plan, WBS, financials, quality, PCR’s, comms & stakeholders
Responsible for defining & implementing processes to ensure smooth delivery and healthy vitals of projects
Key point of contact for cross-vendor liaison, global team coordination and executive management updates
Accountable for the success, effectiveness, on-time delivery, and business outcomes of projects
IT Project Management, Digital Transformation, Digitization, Cost Management, Digital Project Management, Budget Management, PMP, Information Technology,key stakeholders.
Application Deployment , Installation And Migration, Disk Expansion , SAN Storage Related , Server Decom , Switch Decom-Refresh, Capex Procurement, Server Migration, Server Build Projects, ESX Cluster Migrations , Physical Server Move , ESX Host Build , etc were some of the type of projects delivered, but list not exhaustive yet.
(PMI’s PMBOK), Agile, Scrum, or PRINCE2
Responsible for reviewing project commercials and maintaining optimum project execution within limits
Responsible for identifying customer needs, managing major End to End Initiatives and large teams.
Managing Finances and Budgets. Determining way to reduce cost and improving service availability.
Define project scope, deliverables, roles and responsibilities in collaboration with stakeholders and partners
Establish, plans, and execute major milestone reviews and decision gates to complete the program and project life cycle.
Achievements :
Commended by client for steering deep-red projects into green with a clear plan of action
Received Manager’s Choice award for good Communication skills & mentoring attitude towards colleagues
Known among peers for maintaining high degree of focus on delivery & high all-round rapport with teams
Accepted multiple challenging assignments and stretched to finish all of them within committed timelines

Group Project Manager >>

Ubique Systems Private Limited (with Customer Maersk Global Systems)

08.2013 - 05.2015

Project Manager (Vendor Performance & Service Delivery) with Maersk Infra Services Service Desk (DAMCO and Tankers) for UST Global( Feb 2014 till May 2015 )
This position assists the Service desk delivery Head in the following capacity:
Infrastructure Management and vendor performance operations, Metrics & Man Management, Capabilities Mgmt & process migration transitions activities along with IT implementation, Service Delivery
Project Manager with MaerskLine IT (MLIT) division (August 2013 till Jan 2014).....Maersk Line had procured a global managed service for the delivery of fixed line telephony and contact centre operations and technology.
The scope of the service is to deliver a centralized, standard and integrated IP Telephony and Contact Centre platform (IPT / IPCC services on a Cisco platform) to all Maersk Line offices worldwide with Support Vendor Orange Business Services
Responsible for RFP, RFI response, creating documentation etc like Site Survey Form , Gap Analysis Report (GAR), Low Level Design (LLD) , Business Requirement Document (BRD) and other Unified Communication solution offerings .

Program Manager -Tech Services BU (TAC)

Cisco Systems India

04.2011 - 07.2013

Managed the service order process through to fulfillment, adhering to agreed service level agreements
Strategic planning of innovative solutions to enhance the customer service experience and implementing service delivery models that differentiate strategic customers and key accounts.
Worked in collaboration with theatre and global supply chain operations to support process, procedure, policy and systems advancement.
Global SSDC Duty Manager role and Escalation Management .Also, did Customs, Vendor &/or Business Reviews or Audits for quality and C-Sat performance standards
Was the SORT ( Service Order RMA tool ) APAC Lead Ambassador
Collaborate across all functions within Cisco Services to raise the awareness of process deficiencies, problematic customers and share resolution plans to improve service effectiveness , contract renewals and profitability.
Provide assistance and mentorship to new recruits and less experienced members of staff. Won TS Star Awards, CAP achievement awards etc for good performance

Manager -Associate (SD & Mktng)

HCL Tech BSERV Division

03.2008 - 03.2011

Conceptualized & created both Corporate and Services presentation for BFSI and Telecom Vertical.
Involved in strategizing to attain the revenue and growth targets and mapping the services to create business opportunities
RFI/RFP/ Rx Bid Management, Opportunity Summary, Bid Checklist, Collaterals , Value Packs , Case Studies, Web content, Press releases, Analyst relations, Internal & external news letters, Sales presentations, Event Material ,Industry Research experience…… Handled a Team of 4 TL’s with turn handle a 85+ Member Strong Team
Gained exposure and expertise in Transition tools and methodologies like
ARMOR (Assessment-Resolution-Migration-Operation & Relationship), POEM (Process Outsourcing Evaluation Matrix), & Asset Frameworks and clear exposure/expertise to HCL’s transition Methodology.
Epiplex, a Process Capture SAP-based Tool and currently carrying out process documentation for transitioning processes for F&A Process.
COPC Methodology for the process is being responsible for Table F, BFT Preparation, CUIKA Metrics Monitoring and Driving Kaizen / Six Sigma Initiatives.

Manager -Service Delivery (SD)

Quscient Tech Pvt Ltd

07.2007 - 03.2008

Team Lead (Tower Lead)

TCS , Chennai

06.2006 - 06.2007

Team Lead

Allsec Tech Ltd , Chennai

06.2002 - 06.2006

Education

MBA - Operations & Project Management

Sikkim Manipal University

06-2014

PGDCA - undefined

SSI (Software Solutions Integrated)

Ambattur

01-2002

B.Sc. - Physics

D.G. Vaishnav College, University of Madras