Strong background in operations, finance, and customer service, I have successfully managed a diverse range of responsibilities across various industries, including education, finance, pharmaceuticals, hospitality, and food & beverage.
In my current role, I ensure timely EMI collections, maintain defaulter records, coordinate ENACH setups, and act as a key liaison for finance-related queries, collaborating closely with the sales and accounts teams while handling customer communications across multiple platforms.
Previously, as Operations Manager at Shree Varma Bio Naturals, I led cross-functional teams, oversaw end-to-end operations including supply chain and regulatory compliance, optimized processes using Lean and Six Sigma principles, and supported new product launches.
My earlier experience in the hospitality industry encompassed managing night shift hotel operations, supervising front office and housekeeping teams, enhancing guest satisfaction, and ensuring compliance with financial controls. Additionally, I oversaw food and beverage services, staff scheduling, inventory management, and customer engagement, while maintaining high standards of service and hygiene.
This multifaceted experience demonstrates my ability to adapt, lead teams, streamline operations, and deliver exceptional service across sectors, standing 6.2ft tall with 8 years exp.