Summary

Work History

Education

Skills

Accomplishments

Languages

Timeline

Siva Potturi

Nellore

Summary

Results-driven professional with over 20 years of extensive experience in implementing, managing and M & E of educational programs focused on enhancing skills development and employability. Adept at collaborating with educational institutions, government bodies, and industry stakeholders to develop innovative training solutions that meets industry demands. Proven track record of leading large-scale projects, driving student engagement, and achieving key performance indicators. Skilled in program evaluation, and team leadership with a strong commitment to fostering inclusive and equitable learning environments. Exceptional communication and strategic planning abilities, with a passion for empowering individuals through education and skill development.

Work History

Managing Director & CEO

Charitha Computers

Develop and implement the company’s vision, mission, and overall direction
Create and execute the company’s business strategies to attain goals
Oversee the company’s strategic planning and ensure alignment with industry trends
Ensure efficient operations of the company
Monitor the company’s day-to-day activities and ensure smooth functioning
Oversee the development and implementation of policies and procedures
Manage the company’s financial health, including budgeting, forecasting, and financial planning
Approve financial plans and manage resources
Ensure the company meets its revenue targets and maintains profitability
Identify and explore new business opportunities
Build and maintain relationships with key stakeholders, including government agencies, industry partners, and educational institutions
Drive growth and expansion strategies
Lead, mentor, and motivate the management team and employees
Ensure the development and implementation of human resource strategies to attract and retain top talent
Foster a positive and productive work environment
Ensure the company complies with all legal and regulatory requirements
Implement and oversee governance practices to ensure accountability and transparency
Report to the board of directors and ensure effective communication
Oversee the company’s marketing and public relations strategies
Enhance the company’s brand image and reputation
Engage with media and represent the company at industry events and conferences
Promote innovation in training methodologies and curriculum development
Ensure the quality and effectiveness of skill development programs
Monitor and evaluate the impact of training programs on employability and industry standards.

Operations Manager

Sahithi Systems Private Limited

Develop and implement operational strategies to achieve the company’s goals and objectives
Align operational activities with the overall mission and vision of the skill development company
Oversee the planning, implementation, and monitoring of skill development programs
Ensure programs are delivered on time, within scope, and within budget
Manage resources effectively, including human resources, financial resources, and training materials
Allocate resources to various projects and programs based on priority and need
Implement and maintain quality assurance processes to ensure high standards in training delivery
Monitor and evaluate the effectiveness of programs and make improvements as necessary
Ensure compliance with all relevant regulations and standards set by governmental and accrediting bodies
Keep up-to-date with changes in regulations and ensure the company’s operations are in alignment
Lead, mentor, and manage the operations team, fostering a positive and productive work environment
Conduct regular performance evaluations and provide professional development opportunities for staff
Build and maintain relationships with key stakeholders, including government agencies, industry partners, and community organizations
Collaborate with stakeholders to understand their needs and incorporate their feedback into program development
Develop and manage the operational budget, ensuring cost-effective use of resources
Monitor financial performance and report on operational expenses and revenue
Identify areas for process improvement and implement strategies to enhance operational efficiency
Utilize data and analytics to track performance metrics and optimize operations
Leverage technology to streamline operations and enhance the delivery of training programs
Implement and manage digital tools and platforms to support operational activities
Identify potential risks to operational activities and develop mitigation strategies
Ensure contingency plans are in place to address operational disruptions.

Centre Manager

Sahithi Systems Private Limited

Develop and implement strategies to achieve the objectives of the skill development centre
Create and oversee programs that align with the local industry needs and government initiatives
Design, implement, and monitor various skill development programs and courses
Ensure that the training programs meet the required standards and industry needs
Update curricula regularly to keep pace with changing industry trends and technological advancements
Oversee the day-to-day operations of the centre, ensuring smooth functioning
Manage budgets, allocate resources efficiently, and ensure financial accountability
Ensure compliance with all regulatory requirements and standards
Recruit, train, and supervise instructors, trainers, and administrative staff
Foster a positive work environment and encourage professional development of staff
Conduct regular performance evaluations and provide feedback
Oversee the enrolment process, ensuring a fair and transparent selection of candidates
Monitor student progress and provide support to ensure successful completion of courses
Address student grievances and ensure a positive learning environment
Establish and maintain relationships with industry partners, government agencies, and other stakeholders
Collaborate with local businesses to understand their skill requirements and tailor programs accordingly
Develop partnerships for apprenticeships, internships, and job placements for students
Implement and monitor quality assurance processes to maintain high training standards
Conduct regular assessments and audits of training programs and facilities
Collect and analyze feedback from students, staff, and industry partners to continuously improve offerings
Promote the centre’s programs through various channels to attract prospective students
Organize outreach activities and events to raise awareness about skill development opportunities
Engage with the community to understand their needs and adjust programs accordingly
Maintain accurate records of all activities, including student enrolments, program outcomes, and financial transactions
Prepare regular reports for stakeholders, including government bodies, funding agencies, and partners
Ensure proper documentation and compliance with all relevant regulations and guidelines
Leverage technology to enhance training delivery and management processes
Implement e-learning platforms and digital tools to complement traditional training methods
Stay updated with the latest technological trends and integrate relevant tools into the centre’s operations
Stay informed about the latest developments in skill development and vocational training
Encourage innovation and the adoption of best practices in training methodologies
Continuously seek opportunities to improve the centre’s programs and services
Effectively lead the centre, meet its goals, and contribute to the broader objective of enhancing the skill ecosystem.

Branch Training Manager

IRDA Training Institute

Design and update training programs and curricula tailored to the insurance industry
Ensure that the curriculum covers all necessary areas, including product knowledge, sales techniques, regulatory requirements, customer service, and ethics
Provide comprehensive training sessions through various methods such as classroom instruction, online courses, workshops, and seminars
Utilize experienced trainers who are knowledgeable about the insurance industry and effective teaching methods
Ensure the institute is accredited by relevant authorities such as the Insurance Regulatory and Development Authority of India (IRDAI)
Comply with all regulatory requirements and industry standards in training delivery and certification
Conduct regular assessments to evaluate the progress and competency of trainees
Provide certification upon successful completion of training programs, ensuring agents meet industry standards
Build and maintain relationships with insurance companies to understand their training needs and tailor programs accordingly
Facilitate internships, on-the-job training, and placements for trainees with partnering insurance companies
Regularly review and update training materials and methods to keep pace with industry changes and advancements
Incorporate feedback from trainees and industry partners to continuously improve training programs
Manage the institute’s resources effectively, including trainers, facilities, and technological tools
Ensure that the institute is equipped with up-to-date training materials and infrastructure
Promote training programs to attract prospective trainees through various marketing channels
Organize informational sessions and events to raise awareness about the institute’s offerings and the benefits of becoming a trained insurance agent
Provide support services to trainees, including career counseling, mentoring, and post-training assistance
Address any concerns or issues trainees may have during their training period
Stay updated on the latest trends and developments in the insurance sector
Conduct research to identify emerging skills and knowledge areas that need to be included in training programs
Implement quality assurance processes to maintain high standards in training delivery
Regularly evaluate the effectiveness of training programs and make necessary adjustments
Leverage technology to enhance training delivery, such as using e-learning platforms, simulation tools, and digital resources
Ensure trainers and trainees are proficient in using technological tools for training and assessments
Instill a strong sense of ethics and professionalism in trainees
Ensure that training programs emphasize the importance of ethical conduct and compliance with regulatory requirements
Manage the institute’s finances effectively, ensuring sustainable operations
Secure funding and investments to support the institute’s activities and growth
Engage with the local community to promote the benefits of insurance and the role of trained insurance agents
Organize community outreach programs and awareness campaigns.

Team Leader

TATA Teleservices

Leading, motivating, and managing a team of sales executives to achieve individual and team sales targets
Setting sales targets for the team and ensuring that these targets are met or exceeded through effective team management and support
Providing ongoing training and development opportunities for the sales team to enhance their skills, product knowledge, and performance
Monitoring and evaluating the performance of team members, providing regular feedback, and conducting performance reviews to ensure high levels of productivity and effectiveness
Implementing sales strategies and plans to drive revenue growth and market penetration, aligning with the company’s overall business objectives
Ensuring the team builds and maintains strong relationships with customers, addressing any escalated issues, and ensuring high levels of customer satisfaction
Preparing and presenting regular sales reports to management, analyzing sales data to identify trends, opportunities, and areas for improvement
Overseeing the generation and allocation of sales leads, ensuring that they are effectively managed and followed up by the team
Conducting market research and competitor analysis to stay informed about industry trends, customer needs, and competitive activities
Coordinating with marketing, technical support, and customer service teams to ensure a cohesive approach to sales and customer satisfaction
Addressing and resolving any issues or challenges faced by the sales team, providing guidance and support as needed
Ensuring that all sales activities and practices adhere to company policies, legal regulations, and ethical standards
Managing the sales team's budget, ensuring resources are allocated effectively to maximize sales performance and ROI
Identifying and implementing process improvements and innovative sales techniques to enhance the team's performance and efficiency.

Sales Executive

TATA Teleservices

Meeting or exceeding sales targets and quotas set by the company
Building and maintaining strong relationships with customers to ensure high levels of customer satisfaction and retention
Maintaining a thorough understanding of the company’s products, services, and offerings, as well as those of competitors, to effectively communicate benefits and features to customers
Staying informed about market trends, customer needs, and competitive activities to identify new sales opportunities and strategies for market penetration
Identifying potential customers through various channels such as networking, cold calling, and attending industry events
Generating leads and converting them into sales
Preparing and delivering compelling sales presentations and product demonstrations to prospective clients, highlighting the benefits and features of telecom solutions
Keeping detailed records of sales activities, customer interactions, and sales performance
Regularly reporting to management on sales progress and forecasts
Working closely with marketing, technical, and customer service teams to ensure a cohesive approach to sales and customer satisfaction
Negotiating terms and conditions of sales contracts with clients, ensuring both company and customer requirements are met
Providing ongoing support to customers after the sale to ensure satisfaction and address any issues that may arise
Continuously improving sales skills and product knowledge through training programs and self-study
Ensuring all sales activities comply with company policies, legal regulations, and ethical standards.

Education

MBA -

Board Of SecondaryEducation

Guntur

06-2010

Skills

Program Management
Project Monitoring
Cost Reduction
Curriculum Implementation
Strategic Planning
CSR Projects

Performance Evaluation
MIS Reporting
Data Management
Budget Management
Project Automation
Analytical Skills

Accomplishments

Successfully contributed to over 11+ skill development projects, served 3 different roles over the span of six years at APSSDC.
Developed a comprehensive monitoring and evaluation dashboard, significantly enhancing program effectiveness and informing strategic decision-making.
Received commendation from the CEO for outstanding implementation of the ESDM (MeitY) Project and 2 times represented the state of Andhra Pradesh at the PRSG meeting held by MeitY at New Delhi.
Earned recognition from the CEO for insightful analysis of project impact, based on feedback from over 30,000 RPL students

Languages

English

First Language

Telugu

Beginner

Timeline

Managing Director & CEO

Charitha Computers

Operations Manager

Sahithi Systems Private Limited

Centre Manager

Sahithi Systems Private Limited

Branch Training Manager

IRDA Training Institute

Team Leader

TATA Teleservices

Sales Executive

TATA Teleservices

MBA -

Board Of SecondaryEducation

Siva Potturi

Summary

Work History

Managing Director & CEO

Operations Manager

Centre Manager

Branch Training Manager

Team Leader

Sales Executive

Education

MBA -

Skills

Accomplishments

Languages

Timeline

Managing Director & CEO

Operations Manager

Centre Manager

Branch Training Manager

Team Leader

Sales Executive

MBA -

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