SIVA SHANKAR
Hyderabad,TG
Summary
Seeking for an IT position to ensure confidentiality, integrity, and availability of organizational, resources and to implement successful scalable solutions through risk compliance, fulfillment handling to ensure high customer satisfaction and trust.
Worked as an IT Systems Administrator, Network Engineer, IT Recruiter, Marketing Professional from 2006 - 2024
Overview
1
1
Certification
Work History
Associate Software Engineer / Client: IT End User Administrator II
CAMEO Global (New Era Tech) / Client: Schneider National
- Current
- New Hire/Internal Transfer Fulfillment: Processing all new hire technology requests by comparing the security access of the model person and granting all manually provisioned active directory groups
- File Share Access: Process all network file share access by identifying the correct Active Directory Group and granting access to the user after securing approval from the owner of the AD Group
- Database Access: Processing all Production and Non-Production database requests by creating and adding required roles based on the model person by SOX compliance
- Manual Apps Provisioning: Processing all manually provisioned apps like Trinium, CAWA, EFS, TeamViewer, Airclic, and Lease Complete by granting access as per their role/department upon receiving approvals
- Name Change & Associate's Data: Running Shell Script to update the last name when their legal name changes
- Collect and provide Termed Associate data from one drive to the leader for ongoing investigations
- Microsoft Shared Mailbox or Distribution Group: Creating and adding new users/teams to the new/existing Microsoft Shared Mailboxes and Distribution
- Ticketing Software: Assigning and processing all fulfillment service requests comes into the ticketing software Cherwell and attaching all corresponding emails and writing the action comments for future audit purpose.
Education
Skills
- Windows & Linux
- Oracle SQL, MS Access, MySQL
- MS Exchange Server, Active Directory, MS Office (Word, Excel & Power Point) & Cherwell
- MS-Azure, MS Share Point
- Nmap,kali Linux
Certification
Google IT Support Professional Certificate
Key Areas Of Expertise
- Networking
- Monitoring Security Access
- Risk Management
- Incident Response
- Vulnerability Assessment
Timeline
Associate Software Engineer / Client: IT End User Administrator II
CAMEO Global (New Era Tech) / Client: Schneider National
- Current