Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Siva Damodar Reddy Beeram

Siva Damodar Reddy Beeram

SQL and UNIX Support Engineer
Hyderabad

Summary

Adept Technology Lead with a proven track record at Infosys Ltd., I excel in SQL/PLSQL debugging, UNIX and possess strong communication skills. Spearheaded projects to enhance system performance and client satisfaction, mentoring teams towards productivity. Expertise in incident management and fostering robust client relationships, I significantly reduced system downtime, showcasing a blend of technical acumen and leadership.

Overview

9
9
years of professional experience
1
1
Certification
2
2
Languages

Work History

Technology Lead

Infosys Ltd.
11.2021 - Current
  • I joined Infosys as a technology lead, where I have got the opportunity to work for the Goldman Sachs client.
  • We are currently working in the investment banking domain, serving a large customer base across the globe. In our project, we focus on storing transactions,prices,products,exchange rates, and balances/positions from multiple upstream systems
  • The main objective of our project is to deliver internal feeds to downstream systems within Goldmansachs and external feeds to vendors/clients, tailored to the specific requirements of each vendor.
  • We monitor thousands of Autosys jobs that run daily, weekly, monthly, addressing failures, long-running issues, data quality problems, and functional issues raised by cutsomers.
  • We implement L3 fixes for issues that occur frequently, following the change management process.
  • I actively schedule the calls with all stakeholders to prevent impact and delays when production issue arise
  • I also join calls scheduled by the operations team with external clients to troubleshoot user queries related to data and address connectivity issues between Goldmansachs and the client
  • Increased team productivity through effective collaboration, clear communication, and regular progress updates.
  • Troubleshot complex issues impacting systems performance, applying root cause analysis techniques to prevent future occurrences.
  • Provided mentorship to junior team members, fostering professional growth and strong work ethics in the workplace.
  • Enhanced application performance for increased user satisfaction by optimizing code and database queries.
  • Managed vendor relationships to ensure timely delivery of products/services while maintaining costeffectiveness.
  • Reduced system downtime by implementing proactive monitoring and maintenance procedures.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.

Lead Engineer

HCL Technologies
07.2020 - 11.2021
  • I joined as a Lead Engineer and was assigned to the Blue Yonder project(a Supply chain management company), where we provided end-to-end solutions for multiple clients globally in relation to their product revenue management systems.
  • BY uses Artificial intelligence and machine learning to help businesses improve demand forecasting, inventory management for different industries like retail,manufacturing,logistics and more helping them achieve efficiency, cost savings and better customer satisfaction.
  • Addressed and resolved batch failures, user queries promptly for various customers.
  • Mentored junior engineers, contributing to their professional growth and overall team productivity.
  • Oversaw the successful completion of multiple concurrent projects, balancing priorities while maintaining strong attention to detail.
  • Achieved cost savings by streamlining workflows, automating repetitive tasks, and reducing material waste across various projects.

Software Engineer

Tech Mahindra
05.2016 - 07.2020
  • I joined as a fresher and successfully completed my training on SQL & UNIX during the first three months. After that, I was assigned to a telecom domain project for H3G UK.
  • We were responsible for supporting the data warehouse of the Three UK network service provider. Our primary task in the project was to take care of the execution of nearly 4000 jobs daily, which were automated using CRON schedules to ensure their smooth execution
  • As part of batch support, we handled long-running, failed and hung processes. we also automated file purging for growing file systems,managed incidents assigned to our queue, resolved recurring issues permanently through problem incident management.
  • I participated in daily stand-up calls to discuss ongoing issues and coordinated seamlessly with the onsite team to ensure a smooth handover of issues. Additionally, we had monthly meetings with management to review the project's highlights and lowlights.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.


Education

B.Tech - Electrical, Electronics And Communications Engineering

Santhiram Engineering College
Nandyal, India
04.2001 -

Skills

PLSQL debugging/SQL query writing

Accomplishments

Received Best Team Award during my first project in Tech Mahindra for the support we provided during Oracle 11g to 12c and UNIX to Linux Migration.

Certification

Certified [Oracle & Core Java], [Sathya Technologies] - [3 months]

Interests

Seeking an opportunity to gain hands-on experience with cloud technologies

Timeline

Technology Lead

Infosys Ltd.
11.2021 - Current

Lead Engineer

HCL Technologies
07.2020 - 11.2021

Software Engineer

Tech Mahindra
05.2016 - 07.2020

B.Tech - Electrical, Electronics And Communications Engineering

Santhiram Engineering College
04.2001 -

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Siva Damodar Reddy BeeramSQL and UNIX Support Engineer