Sivagami R

Client Name: Centrica [Project Period: Oct 2021 - June 2022].

• Worked on requirement gathering, and created architecture and planning for the upgrade.
• Upgrade AS from version 16.x to 21.3.
• Worked on vulnerability analysis and remediation, including log4j, Tomcat upgrade, and module installation.
• Worked on the Administration client for creating volumes in Hitachi (third-party vendor).
• Worked with the SAP S/4HANA team in collaboration with AS to build their invoices and follow logs.
• Worked with the OT customer support team for error handling and fixes via remote sharing.

Client Name: Exelixis [Project Period: June 2022 - Mar 2023]

• Worked on Content server upgrade from version 20.x to 21.4
• Worked on Records management, e sign modules.
• Imported OTDS from precious version LDIF files.
• Created build book for all the environments.

Client Name: PNMR[Project Period: Mar 2023 - Dec2023].

• Worked on ed-DOCS upgarde from version 16.x to 21.4
• Created custom applications using .NET technology.
• Worked on modern UI , Infocenter ( Creation of Profile form,Search indexing)
• Worked on Document import utility to import the invoices of customers on a daily basis.
• Created forms for 7 libraries using Designer studio.
• Worked on cyberdocs for one of the custom utility to import the images or documents.

Client Name: Ingevity[Project Period: Dec 2023 - Present].

• Working on handling support activities for OTCS,OTAS and eDocs applications.
• Working on issues raised by users using Compass tool for handling tickets on a daily basis.
• End of every month will work on Production patching activities and will run health check for the applications daily basis.
• Every 3 months will perform Audit for CS and Edocs
• Worked on Document Import utility and created some batch scripts using SQL for easier runtime.
• Actively involved in weekly status and ticket review calls.
• Worked on edocs managemnet studio for adding the users to the network aliases.
• Creation of workflow steps, healthc heck of CS administration level and adding users to the application.

• Worked on modules using .NET technology for the creation of medical reports and invoices for the customer.
• Worked on the Kanban board process for go-live projects and kept track on a daily basis.
• Worked in Agile methodology.
• Monitored system performance post-deployment, addressing any issues promptly to maintain high levels of operational efficiency.
• Delivered comprehensive documentation for all software development projects, enhancing team understanding and project continuity.
• Facilitated knowledge-sharing sessions among junior engineers, fostering a collaborative and innovative work environment.

• Used Microsft Visual Studio, Worked on creation of Credit report using Decision edge tool and WPF for creating UI screens. Designed Business logic for the Kreditech Bureau Analyzer.
• Developed a Utility Class- Reusable Component. In the context of the Kreditech Bureau Analyzer is developed using Decision edge tool.
• This application helps us to generate Credit report by having an Input Bureau response in XML format. As per the Customer requirement the output will be generated with written SQL queries and Stored procedure.