Billing Customer Service Representative
Raffello Mart(supermarket)
Kozhikode, India
06.2024 - Current
- Ensured customer satisfaction by resolving billing queries efficiently.
- Participated actively in staff meetings contributing valuable insights towards improving store performance.
- Improved customer relations by promptly addressing queries and concerns.
- Maintained clean, organised workspace for efficient operation of checkout area.
- Assisted customers with product selection to ensure satisfaction.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Increased sales through suggestive selling techniques.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Communicated daily offers to customers, promoting in-store deals and discounts.
- Managed complex accounts, improved client relations.