Siva Kumar Iragavarapu
Fraud Analyst
Visakhapatnam
Summary
Experienced Senior Fraud & Chargeback Analyst with over 5 years of expertise in fraud prevention, chargebacks, and transaction monitoring for major credit card companies including Visa, MasterCard, and American Express. Skilled in areas such as account takeover, refunds, disputes, unauthorized purchases, cyber fraud, customer support services, and senior transaction processing analysis. Proficient in KYC verification, customer due diligence (CDD), anti-money laundering, counter-terrorism fighting, and transaction monitoring. Known for ability to prioritize duties and work efficiently. Possess strong leadership qualities and a keen eye for detail. Highly analytical with excellent reasoning abilities. Motivated and self-driven professional dedicated to investigating suspicious activity and providing exceptional service to clients and interdepartmental personnel at CES LTD. Proven track record in project management, analytics, and fraud pattern detection. Committed to working diligently to assess risk levels. Well-spoken Fraud Analyst with talent for reviewing accounts and identifying issues. Organized and passionate job seeker seeking an entry-level Fraud Analyst position. Ready to contribute to team's success in achieving company goals. Detail-oriented team player with exceptional organizational skills and ability to handle multiple projects simultaneously with accuracy. Seeking a full-time position that utilizes interpersonal skills, excellent time management, and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to meet team goals.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
SENIOR FRAUD ANALYST
CES LTD
01.2020 - 02.2025
- In this Role I worked as, As a FRAUD ANALYST need to verify CUSTOMERS DATA and CUSTOMERS TRANSCATIONAL HISTORY and SUSPICIOUS ACTIVITES
- Detecting possible fraud transactions on customer’s accounts
- Analyzing and crafting ways to mitigate fraud transactions and preventing them from appearing
- Communicate via EMAIL, CHAT and TELEPHONE with external and internal customers and financial institutions to make informed about risk
- Identified and analyzed credit card and debit card fraud cases and improper activity risking the bank or customers
- Performed early detection, prevention and minimization of loses through review of suspect transactions as generated by transactions monitoring system card holder information
- Identified and traced any suspicious or high-risk transactions to determine if there was
- Observe customer transaction to identify fraudulent activity such as account take over (ATO), friendly fraud, theft and similar other risks
- Identify fraudulent transaction and cancel them for further processing
- Examine the IP address and device ID of the customer to investigate fraud case
- Process third-party chargeback for Visa Card, Master card, Discover, American Express
- Work closely with financial institution to respond to claims via the card issuing bank portal
- Transaction processing analyst leading a process that deals reviewing and verifying customer data and documentation as part of company’s CDD process
- Performing the due diligence on new clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new clients
- Periodical review of KYC records as to completeness, including verifying that due diligence
- Investigating high risk clients and reporting where necessary, including politically exposed persons and obtaining all necessary documentation to complete the client file
- Maintain continuous contact with customer in order to keep customer file updated
- Process amended client records on our KYC and CDD database
- Investigate customer background information via the internet and through commercial database sources
- Adhered to and complied with the applicable federal and state laws, regulations and guidelines, including those related to Anti- Money Laundering
- Identified patterns and trends consistent with Money Laundering, Terrorist financing and flagged any suspicious activities detected
- Investigate Source and destination of funds to ascertain the legitimacy of funds and their use, from account level investigations to customer level investigation and linked counterparts
- Investigate the payment status in the payment gateway
- Investigate and detect problems in pending and failed transactions
- Escalating the fraud related concern to the higher team with proper investigation
- Identify fraudulent trend data and transaction, flag fraudulent data within fraud solution tool
- Achievements:
- Won the best Employee award
- Acting as Team Leader for the Fraud Verification Team
- Got promoted as SENIOR TRANSCATION PROCESSING ANALYST ROLE within the span of 1 year.
- Collaborated with cross-functional teams to develop and implement comprehensive fraud prevention strategies.
- Leveraged expertise in statistical analysis to identify patterns indicative of fraudulent behavior or transaction anomalies.
- Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.
- Conducted regular audits of fraud detection processes, identifying areas for improvement and ensuring adherence to regulatory requirements.
- Evaluated third-party solutions for potential integration into the existing anti-fraud ecosystem, ensuring seamless compatibility with existing infrastructure components while augmenting overall effectiveness levels significantly.
- Contributed to policy development efforts, incorporating industry best practices into organizational procedures for combating financial crime.
FRAUD & CHARGEBACK ANALYST
CES LIMITED
10.2019 - 12.2020
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Implemented internal controls to maintain integrity and accuracy of financial records.
- Evaluated success of fraud detection systems to identify areas for improvement.
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Developed and implemented procedures to detect and prevent fraud.
- Evaluated customer data to identify and prevent fraudulent activities.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Conducted research and interviews with relevant stakeholders to gather evidence and build case files.
Education
B.Tech - Mechanical Engineering
Avanthi Research And Technological Acadamy
Bhogapurum 07.2012 - 04.2016
M.P.C - INTERMEDIATE
Sri Chaitanya Junior Collage
Visakhapatnam 04.2010 - 04.2012
SSC - SSC
Sri Rama Krishna Public School
Visakhapatnam 01.2020 - Current
Skills
TECHNICAL SKILLS
Platforms used: Windows XP / Windows 10/8/7Complete knowledge on MS Office, MS Excel, Data Automation & Dashboard Creation, MS Excel, Google Sheets
Possess excellent interpersonal, communication and organizational skills with proven abilities in relationship management and planning
Transaction monitoring
Anti-fraud systems
AML compliance
Fraud prevention
Fraud reporting
Fraud investigation coordination
Know your customer
Financial crime prevention
CDD And EDD (Customer Due Diligence and Enhance Due Diligence)
Additional Information
- VISAKAPATNAM PIN: , 531173.
Accomplishments
- Achieved Targets through effectively helping with Team follow .
- Supervised team of 12 staff members.
- Achieved Success by completing Work with accuracy and efficiency.
- Documented and resolved ATO which led to Future references.
Timeline
SENIOR FRAUD ANALYST
CES LTD
01.2020 - 02.2025
SSC - SSC
Sri Rama Krishna Public School
01.2020 - Current
FRAUD & CHARGEBACK ANALYST
CES LIMITED
10.2019 - 12.2020
B.Tech - Mechanical Engineering
Avanthi Research And Technological Acadamy
07.2012 - 04.2016
M.P.C - INTERMEDIATE
Sri Chaitanya Junior Collage
04.2010 - 04.2012
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