Sivakumar Kasiviswanathan

Experienced & Certified Global Program Management Leader with a proven track record in driving strategic, transformational programs and high-value projects across R&D, service delivery, consulting, and operations. Adept at leading multi-million-dollar, multi-country E2E delivery functions, optimizing performance, and enabling business growth.

• Global Program Leadership: Deputy Program Director for a leading global client, partnering closely with the Program Head (CDM) to drive successful large-scale deliveries, onsite stakeholder engagement, and business requirement analysis (As-Is & To-Be).
• Transition & Migration Excellence: Designed and executed smooth product and solution transitions, including a zero-defect system migration from competitor platforms through structured planning and phased execution.
• Operational Cost Optimization: Achieved 21.2% cost savings through strategies like resource optimization, multi-supplier engagement, automation, remotization, and solution redesign.
• Innovation in Automation: Implemented System Integration automation for Nokia deployments, saving 20% budget (~€1.5M) on a repeatable basis.
• Technology Transformation: Delivered advanced and highly complex solutions embracing the latest in enterprise technology while aligning to evolving customer requirements and industry trends.
• Known as a strategic thinker and hands-on delivery leader, adept at balancing technology innovation with business priorities, and consistently delivering measurable value within time and cost parameters.

• Blue Belt – Lean Six Sigma & Kaizen Certified
• SAFe 4 Agilist
• ITIL Foundation
• PMP – Project Management Professional
• Deliver Complex Programs Effectively – Project Management Institute (PMI)
• PgMP – Program Management Professional (Pursuing)

• Deputy Program Head & Country PMO, Singapore – Led $50M+ 3G/4G/LTE/5G service delivery program; full governance, vendor/customer management, benefit realization.
• BSNL 3G (Govt. Operator) – Managed $33M BSS integration with 12 partners; awarded for restoring customer confidence, accelerating strategy, and payment negotiations.
• Etisalat IPTV Launch – Unblocked a critical stalled program to enable SD/HD/WebTV launch; praised for stakeholder orchestration and E2E service go-live.
• Airtel Enterprises IN & Charging Transformation – Replaced PAN-India IN & RTS with zero migration issues for 5 circles; led 350-member cross-functional global team.
• Telefónica Spain AS – Ramped up two major R&D platforms (virtualization/cloud computing) within 5 months; first-time competence build in organization.
• Product Development Efficiency Initiative – Achieved 30% delivery efficiency (vs. 20% target) via Risk-Based Testing, CI/CD, Agile/Scrum adoption.
• Performance Excellence – Delivered zero integration/acceptance issues across multiple IN product programs through stringent requirement/design/test governance.
• Business Planning & Reporting – Directed CAPEX/OPEX planning and performance reporting for R&D BU to top management; optimized communication to the AT leadership team.

• Program Leadership: End-to-end ownership of multi-version, multi-platform R&D and service delivery programs, aligning with strategic objectives; scope spanning R&D, onsite delivery, vendor and partner teams, PMO, finance, procurement, logistics, and resource management.
• Stakeholder Management: Proven ability to manage CXO-level, internal, external, and customer stakeholders; skilled in escalation resolution, crisis recovery, and driving consistent Customer Satisfaction Index (CSI) gains.
• Benefit Management: Planned and achieved program benefits in line with KPIs for solution delivery, improving operational performance and customer outcomes.
• Team Leadership: Managed large global teams (350+ staff, cross-functional/onsite-offshore/vendor), covering budget ownership, ramp-ups; competency building, performance reviews (MBO), and capability assessments.
• PMO & Governance: Defined and deployed organization and customer-aligned processes, KPIs, dashboards, risk management, governance frameworks, progress reporting, contract alignment, and escalation handling.
• Project Management: Managed projects from pre-sales to closure, applying Agile, Waterfall, and DevOps methodologies for both product development and complex service delivery engagements.
• Solution Delivery: Led system architecture, requirement workshops, integration and acceptance testing, ensuring KPI compliance and delivering issue-free go-lives.