Summary
Overview
Work History
Education
Skills
Certification
Implementationproject
Awards
Timeline
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Sivakumar Palanichamy

Sivakumar Palanichamy

Lead Business Analyst
Chennai

Summary


Professional business analyst with deep expertise in driving strategic initiatives and optimizing processes. Skilled in data analysis, requirements gathering, and stakeholder management. Strong focus on collaboration and delivering impactful results. Adaptive to changing needs and reliable in ensuring project success.

Overview

25
25
years of professional experience
1
1
Certification

Work History

LEAD BUSINESS ANALYST

FIDELITY BUSINESS SERVICES INDIA PVT LIMITED
01.2022 - Current

Engage in all project phases: discovery, planning, design, testing, and reporting

  • Conduct data analysis, identify system gaps, and perform risk and impact analysis
  • Develop SQL scripts for data extraction and updates
  • Participate in design meetings and user acceptance testing
  • Produce client-specific content and fulfill data requests
  • Follow procedures to avoid risks and keep them update

Led cross-functional teams to successfully execute complex p Projects within scope, budget, and timeline constraints.

  • Coordinated with IT teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
  • Enhanced project efficiency by streamlining business processes and implementing best practices.

As a Project Manager, I oversaw change order management projects that varied from small modifications to bulk recalculations and legal implementations, typically spanning 1-6 months. My responsibilities included:

  • Gathering Requirements: Engaging with stakeholders to define needed changes.
  • Performing Impact Analysis: Identifying affected populations or systems.
  • Estimating Effort: Working with relevant teams to calculate required effort.
  • Defining Scope: Securing client approval for the scope of work.
  • Planning Phases: Breaking down the project into phases, defining tasks and subtasks, and setting milestone dates.
  • Monitoring Progress: Conducting regular meetings to track progress against milestones.
  • Escalating Issues: Reporting deviations to appropriate groups and leads.
  • Managing Change Control: Routing additional changes through formal change control processes.
  • Tracking Activities: Opening work items to monitor activities.
  • Reporting: Preparing weekly or bi-weekly progress reports.
  • Coordinating Teams: Ensuring seamless workflow through team collaboration.
  • Completing Projects: Wrapping up projects and reporting hours.
  • Final Reporting: Sharing final reports and gathering insights.
  • Learning and Improving: Conducting retrospectives to gather feedback and identify areas for improvement.
  • Exploring Automation: Identifying potential opportunities for automation.
  • Collecting Feedback: Gathering feedback from stakeholders for continuous improvement.

This approach ensured effective change order management and successful project completion.

Corporate Action Projects Overview

  • Duration : 6 months to 2 years
  • Major Changes : Lumpsum window plan term, new client implementation, group annuity purchase

Roles and Activities

Project Analyst/Data Analyst Role

2 Data-Related Activities :

  • Load data into systems.
  • Compare loaded data with client-provided data.
  • Load appropriate flags and Data Definition Identifiers (DDI).

3 Team Collaboration :

  • Involve other teams such as configuration, payment initiation, financial operations (finops), and disbursement.
  • Ensure smooth payments and other related activities during client onboarding.

LEAD ANALYST (Pension Benefit Consultant)

FIDELITY BUSINESS SERVICES INDIA PVT LIMITED
01.2000 - 04.2002

Develop test plans : Create comprehensive plans, including criteria and

scenarios, and conduct internal reviews to ensure completeness.

  • Set up test cases : Use queries and data manipulation to establish test cases and create standard reporting databases (test matrices).
  • Produce sample calculations : Generate detailed expected results, showing calculation steps, and collaborate with programmers.
  • Perform Calculation Certification : Validate calculation done by system and manual calculations in spreadsheets based on plan rules, reviewing results in detail.
  • Log and verify incidents : Accurately document any issues, track fixes, and ensure they are resolved.
  • Drive problem resolution : Identify and address certification problems, escalating issues as necessary for resolution.
  • Mentored junior analysts, providing guidance on best practices and fostering a supportive learning environment.
  • Led cross-functional teams for successful completion of projects, ensuring timely delivery and client satisfaction.

Education

MASTER OF COMPUTER APPLICATIONS -

BHARTHIDASAN UNIVERSITY

BACHELOR OF MATHEMATICS -

BHARTHIDASAN UNIVERSITY
Tiruchirapalli

RPA Retirement Plans Associate - undefined

Wharton School of University of Pennsylvania

Skills

  • MS Access, MS Excel, SQL ,POWER BI, Data analysis

SDLC, All Project management Skills

Data Analysis JIRA Work flow

Certification

RPA Retirement Plans Associate-Wharton School of University of Pennsylvania

Implementationproject

As a member of the Benefit Consultants team, I was involved in the end-to-end implementation of two client mergers. My responsibilities included drafting retirement plan rules, creating test cases, and getting scenarios certified by clients' actuaries. I assisted software developers in updating applications, tested and certified the applications for production, and managed bug resolution. Post-implementation, I updated plan rules, provided necessary details for workbook developers, and prepared training materials for operations associates. I also offered ongoing support to operations associates to ensure smooth transitions and continuous support.

Awards

  • You have Earn IT Award
  • On the Spot Award
  • Zero defect silver award
  • Zero defect gold award

Timeline

LEAD BUSINESS ANALYST

FIDELITY BUSINESS SERVICES INDIA PVT LIMITED
01.2022 - Current

LEAD ANALYST (Pension Benefit Consultant)

FIDELITY BUSINESS SERVICES INDIA PVT LIMITED
01.2000 - 04.2002

RPA Retirement Plans Associate - undefined

Wharton School of University of Pennsylvania
RPA Retirement Plans Associate-Wharton School of University of Pennsylvania

MASTER OF COMPUTER APPLICATIONS -

BHARTHIDASAN UNIVERSITY

BACHELOR OF MATHEMATICS -

BHARTHIDASAN UNIVERSITY
Sivakumar PalanichamyLead Business Analyst