Sivakumar S
Business Analyst
Hyderabad,TG
Summary
Adept Business Analyst with a proven track record at Reliance Retail Ltd, enhancing operational efficiency and revenue performance through expert data analysis and strategic planning. Skilled in Microsoft Excel and fostering team collaboration, I've driven significant process improvements and informed decision-making, showcasing a strong blend of analytical prowess and interpersonal skills.
Overview
20
20
years of professional experience
Work History
Business Analyst
Reliance Retail Ltd
08.2021 - Current
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
GTM Strategies
Airtel
10.2018 - 09.2020
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
Customer Base and Revenue Management
Telenor
08.2010 - 09.2018
- Improved forecast accuracy by developing advanced statistical models that accounted for seasonality, special events, and other external factors impacting demand.
- Streamlined the month-end reconciliation process by automating data extraction tasks, reducing time spent on manual calculations and enhancing overall efficiency.
- Trained and mentored junior analysts on best practices in revenue management, fostering a collaborative and high-performing team culture.
- Developed and maintained accurate demand forecasts, which contributed to more informed decision-making and enhanced revenue performance.
- Analyzed sales trends and customer segmentation data to identify key drivers of revenue performance.
- Identified opportunities for revenue growth through detailed market analysis and competitor benchmarking.
- Contributed to the development of annual budget plans based on thorough assessment of past performance indicators and anticipated market dynamics.
- Provided valuable insights into customer behavior through comprehensive analysis of booking channels, lead times, cancellations, and other relevant metrics.
Revenue Management From Segmented Customer Base
Idea Cellular
03.2008 - 08.2010
- Collaborated with cross-functional teams to develop promotional strategies that drove incremental revenue gains.
- Trained and mentored junior analysts on best practices in revenue management, fostering a collaborative and high-performing team culture.
- Improved forecast accuracy by developing advanced statistical models that accounted for seasonality, special events, and other external factors impacting demand.
- Monitored industry trends and changes in market conditions, adapting pricing strategies accordingly to maintain a competitive edge.
- Created compelling presentations for senior management showcasing strategic recommendations backed by robust quantitative analyses.
- Streamlined the month-end reconciliation process by automating data extraction tasks, reducing time spent on manual calculations and enhancing overall efficiency.
- Analyzed sales trends and customer segmentation data to identify key drivers of revenue performance.
- Assisted in the implementation of a new revenue management system, ensuring a smooth transition and minimal disruption to ongoing operations.
- Provided valuable insights into customer behavior through comprehensive analysis of booking channels, lead times, cancellations, and other relevant metrics.
- Evaluated the effectiveness of existing pricing structures using sophisticated analytical tools, leading to significant improvements in overall rate strategy execution.
- Coordinated with financial advisors to develop long-term investment strategies.
Collection and Retention Analyst
Tata Teleservices LTD
04.2004 - 02.2008
- Identified and resolved problems through root cause analysis and research.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Utilized machine learning algorithms to analyze historical data, leading to more informed strategy development.
- Reduced operational costs with thorough analysis of vendor performance metrics and contract negotiations.
- Collected, arranged, and input information into database system.
Education
MBA - International Business
Annamalai University
Annamalai Nagar 04.2001 -
Skills
Requirements Gathering
Business process improvement
Data Analysis
Business Planning
Gap analysis
Business Analysis
Strategic Planning
Microsoft Excel Mastery
Customer Needs Assessment
Operations Analysis
Product Management
Data Mining
Information modeling
SWOT Analysis
Multitasking Abilities
Process Improvement
Timeline
Business Analyst
Reliance Retail Ltd
08.2021 - Current
GTM Strategies
Airtel
10.2018 - 09.2020
Customer Base and Revenue Management
Telenor
08.2010 - 09.2018
Revenue Management From Segmented Customer Base
Idea Cellular
03.2008 - 08.2010
Collection and Retention Analyst
Tata Teleservices LTD
04.2004 - 02.2008
MBA - International Business
Annamalai University
04.2001 -