Sivakumar Shanmugam
Chennai
Summary
Statestreet - I manage a team of 25 professionals supporting Investment Manager Services for five high-profile clients. Our core responsibilities include pre-matching and fails management of equity and fixed-income products across 30 markets spanning APAC, EMEA, and MENA. In addition, the team oversees the confirmations process for equities and foreign exchange trades, utilizing platforms such as CTM and TradeNexus (GTSS). Through this work, we ensure timely, accurate trade processing and strengthen operational efficiency across diverse global markets.
BNP Paribas - Managed a team of 19 professionals handling Global Custody Settlement operations by servicing products such as Fixed Income, Equities, T-Bills, FOREX, REPO/RevREPO etc. Delivered high-end settlement services across 30+ markets for clients based out of Sydney and Singapore. Key responsibilities are not only over custody settlements but also on static data setup and custody/cash reconciliation. I was part of the SteerCo committee during the CSDR go-live during 2022, so I have complete expertise over the CSDR mechanism in EU markets.
Overview
13
13
years of professional experience
Work History
Senior Manager
Statestreet
04.2025 - Current
- Reviewing the metrics of daily reports from the Confirmations teams to ensure all trades are enriched and confirmed on the trade date over CTM.
- Reviewing the matching and settlement rates for each client in order to identify broker thematic issues and report them to the respective RM and client services team to improve the settlement rates.
- Weekly review of the claims report that includes all open dividend clients, interest claims, overdraft charges, CSDR claims, and TMPG claims. Independently review, challenge, and support risk management activity.
- Managing critical escalations received from client, brokers, custodians and other internal stakeholders.
- Coordinate, organise, and facilitate the risk trends occurring across the respective BU.
- In response to material risk events, whether internal or external, conduct independent deep-dive reviews and assessments to determine root cause(s), assess the control environment, escalate issues, and identify/monitor remedial action to mitigate against the risk of future losses.
- Support reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and continuously improve existing body of KRI and related reporting.
- Coordinate, organize and facilitate review on process, policy adherences, critical process controls.
- Job involves various reports like, Monthly MIS, Weekly MIS, Capacity Model MI are being sent out to the respective teams.
- Responsible for driving process initiatives through providing proper and Regular Feedback and Coaching.
- Review SOP & ensure that an operational team adheres to the procedures.
- Ensure the correct and continuous focus by direct reports on managing the process measures under control and ensuring vigorous and effective root cause analysis action on signals seen in team performance result measures.
- Communicating the internal errors to the Onshore in case of SLA impact.
Manager
BNP Paribas
08.2015 - 04.2025
- As the team operates 22/5 across more than 30 markets around the globe. It is crucial to maintain the communication flow seamlessly between the stakeholders, while ensuring the settlement rate is kept intact.
- Monitoring escalation emails and providing timely solutions to resolve issues, and further escalating with senior leadership if required.
- Handling of buy-in, TMPG claims, interest claims, and very well-versed with CSDR regulations.
- Ensuring timely and efficient reporting of settlement status to clients, which includes unmatched and fails reports.
- Expertise in many market nuances such as ADR conversion/termination, DRS, DWAC, SRN, put-through, depo transfers, re-alignment, etc.
- Agency Lending Operations, which comprises timely recalling the lent shares to cover clients' delivery trades, in case of borrower default, the team will also initiate the reallocation of loans between the portfolios.
- Preparing slides and participation for Governance calls with onshore stakeholders.
- Incident management - Identifying rootcause and implementing preventive measures for the errors occurred in process.
Senior Officer
Standard Chartered Bank (Scope Int)
03.2013 - 08.2015
- Worked in FMO (Financial Market Securities Operations) and handled Trade confirmation, settlements and reconciliation.
Education
MBA Finance
PULC Loyola, Chennai
01-2015
Skills
- Lean thinking and Continous Improvement
- Network Building and Influential Skills
- Stakeholder Engagement
- Cross-functional management
- Performance metrics analysis
- Incident Management and Risk analysis
- Stakeholder management
- Custody Settlements and Corporate Actions
- CTM Confirmations
- Cusotdy Reconciliation (Security and Cash)
- Reference Data Management
- Data-driven decision-making
Accomplishments
- Successfully reduced 70% of FAX and MT599 messages by educating the team and leveraging in-house capabilities.
- Introduced the use of SWIFT messaging standards, enabling the team to adopt more efficient communication practices and streamline trade instruction processes.
- Proposed and implemented a weekly review process for aged fails across 40 clients, providing senior leadership with enhanced visibility into high-risk exposure items and enabling more proactive risk management.
- Collaborated with the Technology team to propose change requests aimed at improving trade enrichment processes, increasing straight-through processing (STP) rates, and reducing operational exceptions.
Timeline
Senior Manager
Statestreet
04.2025 - Current
Manager
BNP Paribas
08.2015 - 04.2025
Senior Officer
Standard Chartered Bank (Scope Int)
03.2013 - 08.2015
MBA Finance
PULC Loyola, Chennai