Sivalakshmi Gonthina
Assistant Manager
Visakhapatnam,Andhra Pradesh
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Pranavika Green Energy
06.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Professor
Gonna Institute Of Information Technology & Sciences
02.2022 - 05.2025
- Created materials and exercises to illustrate application of course concepts.
- Mentored students and communicated internship and employment opportunities.
- Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
- Contributed to campus activities to promote positive university image.
Administrative Assistant
Sanskar School
07.2016 - 08.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
MBA - Human Resources Management
Integral Intitute of Advanced Management
Visakhapatnam, India 04.2001 -
Skills
Operations management
Team leadership
Employee performance evaluations
Cost reduction
Task delegation
Customer relations
Staff training and development
Staff supervision
Cost control
Recruitment and hiring
MS office
Timeline
Assistant Manager
Pranavika Green Energy
06.2025 - Current
Assistant Professor
Gonna Institute Of Information Technology & Sciences
02.2022 - 05.2025
Administrative Assistant
Sanskar School
07.2016 - 08.2018
MBA - Human Resources Management
Integral Intitute of Advanced Management
04.2001 -