Siebel CRM
Sivanagaraju M
Sr. Consultant
Hyderabad
Summary
· Siebel IP20, IP19, IP18 and IP17 Consultant with more than 12+ Years of Experience in Functional Analysis, Configurations, upgrading, Automations, deployment and testing.
· More than 2 Year of experience in Siebel Open UI and Configuring customized PM and PR Files.
· 17 Months of onsite experience with esteemed Client in Kuwait and Zambia.
· Extensively worked as Production Support resource in Siebel Application Support projects.
· Extensively worked on Siebel Upgrade IP14 to IP19.
· Worked on Siebel Administration in IP19, IP20, BIP 12C and 11g integration with Siebel.
· Expertise in Siebel BIP Reporting and OBIEE BIP Reporting.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sr. Consultant
Yash Technologies Pvt Ltd
Hyderabad
12.2017 - Current
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
- Increased company revenue through restructuring processes and advising executives on important decisions.
Lead Consultant
Winspire Tech Pvt Ltd
Bangalore
09.2016 - 12.2017
- Supported investment management via funding requests, baseline change requests and regular project reporting.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Led team providing [Type] project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
- Evaluated entry and exit criteria for applications, working with clients to capture enterprise technical requirements comprehensively.
Sr Consultant
Quintiles Research India Pvt Ltd
Bangalore
12.2014 - 08.2016
- Determined areas for improvement and implemented processes to alleviate problems.
- Analyzed problematic areas to provide recommendations and solutions.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
Siebel BIP Consultant
Ampliosys Technologies Pvt Ltd
Bangalore
04.2014 - 12.2014
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Siebel Consultant
View InfoTech
Hyderabad
04.2011 - 04.2014
- Coded software solutions to specific design parameters, applying prescribed desires to technical detail planning.
- Managed unit tests of new and in-situ Siebel modules.
- Analyzed production logs and data for potential issues during troubleshooting investigations.
- Investigated new solutions and tools for potential integration into ongoing development efforts and maintained standards.
Education
MBA - Financial Accounting
AKRG College of Engineering And Technology
Nallajerlla 06.2006 - 06.2008
Skills
Siebel Configuration and Administration
undefinedAccomplishments
- Received The Innovator Awards in Yash Technologies.
- Received Excellency Award in iGate BOSE Project.
- Received Client Appreciations for stabilizing the application and resolving the problems in BI Publisher.
Software
Salesforce
Oracle Bi Publisher
Certification
Salesforce Administrator
Timeline
Salesforce Administrator
10-2022
Sr. Consultant
Yash Technologies Pvt Ltd
12.2017 - Current
Lead Consultant
Winspire Tech Pvt Ltd
09.2016 - 12.2017
Sr Consultant
Quintiles Research India Pvt Ltd
12.2014 - 08.2016
Siebel BIP Consultant
Ampliosys Technologies Pvt Ltd
04.2014 - 12.2014
Siebel Consultant
View InfoTech
04.2011 - 04.2014
MBA - Financial Accounting
AKRG College of Engineering And Technology
06.2006 - 06.2008
Similar Profiles
M. SURESHM. SURESH
Associate Lead Consultant - VMS at Yash Technologies Pvt LtdAssociate Lead Consultant - VMS at Yash Technologies Pvt Ltd
Phanindar AdaganiPhanindar Adagani
Senior Consultant at Yash technologies pvt LtdSenior Consultant at Yash technologies pvt Ltd
Karthick KKarthick K
Senior Test Engineer at Yash Technologies Pvt Limited[Client-Merck]Senior Test Engineer at Yash Technologies Pvt Limited[Client-Merck]