Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Sivaneswaran T

Chennai

Summary

Dynamic Senior Scrum Master with extensive experience and skills in Agile planning and leadership at Guardian India. Having 7 years of overall experience, of which 5 years were as a Scrum Master with a proven track record of delivering high-quality software on time. Very keen on breaking barriers to deliver customer values and always takes time to understand individual motives to collective solutions. Skilled in Jira management and fostering collaboration, I excel in removing impediments and enhancing team productivity, ensure successful project outcomes and I am Passionate about being unique.

Overview

8
8
years of professional experience

Work History

Senior Scrum Master

Guardian India
10.2023 - Current
  • Project Overview: Guardian Life Insurance, Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind millions of consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

  • Facilitated Agile ceremonies including Iteration Planning, Daily Stand-ups, Review, Retrospectives, and Backlog Refinement in alignment with SAFe practices, ensuring effective sprint execution and value delivery.
  • Led Kanban team by managing and optimizing flow using Kanban principle-visualizing work, limiting WIP, tracking cycle time, and improving throughput for continuous delivery.
  • Support PI Planning by preparing capacity planning sheet, reviewing feature readiness, managing dependencies, and facilitating team breakout sessions to align with ART objectives.
  • Collaborated with Product Owners to refine backlog items, ensure stories met the Definition of Ready and the Definition of Done.
  • Collaborated with stakeholders from different departments to ensure successful delivery of projects.
  • Monitored and removed team-level and systemic Impediment, escalating risk and blockers to RTE or leadership as needed to ensure smooth delivery.
  • Assisted with developing and maintaining a product backlog according to business priorities.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Maintained up-to-date records of work completed during each sprint cycle including documentation related to any changes made.
  • Actively monitored performance of the scrum team against objectives set out at the start of each sprint cycle.
  • Established clear communication channels between all stakeholders involved in the project lifecycle.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Removed impediments and protected team members from interruptions and distractions to maximize productivity.
  • Led communication on Capacity planning and leave forecasts by maintaining team roaster and quarterly PTO planner to support team availability in PI Planning.
  • Communicating with the different stake holders, Third party vendors, systems for any blockers or issues.
  • Generated and analyzed team-level Agile Metrics and reports to inform continuous improvement and retrospectives.
  • Identify areas of improvement, plan a strategy and act effectively to create or promote improvement.
  • Actively participated in ART Syncs and Scrum of Scrums, representing team updates, risks, and progress at the ART level.
  • Procured software, hardware and infrastructure required to meet program demands.
  • Completed day-to-day duties accurately and efficiently.
  • Designed and maintained custom Jira dashboards to visualize key Agile metrics, enabling transparent team performance tracking and data-driven decision-making.
  • Utilized Jira Query Language (JQL) to generate reports for story progress, blockers, and cumulative flow, supporting team retrospectives and continuous improvement.
  • Implemented Jira automation rules to streamline workflows such as auto-updating statuses, assigning tickets, sending remainder, and tagging blockers, which reduced manual work and improved team efficiency.
  • Provided stakeholders with real-time visibility into sprint progress, issue aging, and backlog health by sharing curated Jira views and charts.
  • Tracked progress against deliverables using appropriate project management tools such as JIRA or Confluence.
  • Coached team members in adopting Agile mindset, fostering self-organization, ownership, and psychological safety within distributed teams across US and India.

SCRUM MASTER

HCL
05.2020 - 10.2023
  • Project Overview: Crazy Sales(Crazysales.com.au) is the fastest growing site for online shopping in Australia! We have been providing manufacturer direct deals at great bargains for our customers since 2007 find crazy deals & everyday discounts on the top selection of today's online products! As one of the largest Australian online department stores, we're 100% Australian owned and operated.
  • Coach team members on scrum framework and successfully deliver product in frequent releases.
  • Worked closely with product owner in backlog management and maintain strong working relationships with key stakeholders.
  • Facilitating daily stand up, sprint planning, sprint review and retrospectives with development team and product owner.
  • Monitored and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals.
  • Created metrics to provide the development teams and other stakeholders with feedback.
  • Monitored project risks and scope creep to address them in advance.
  • Resolving impediments raised by team members. Discussing same with the respective person responsible as and when required.
  • Identify areas of improvement, plan a strategy and act effectively to create or promote improvement.
  • Proactively support the uplift of Agile practices and foster a culture of continual service improvement.
  • Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Communicating with the different stakeholders, Third party vendors, systems for any blockers or issues.
  • Planning for the release to be delivered to the release train to be deployed in production and Tracking the progress through Jira.
  • Create & Maintain live dashboards in Jira and Creating reports in Confluence by linking Jira and Confluence.
  • Organizing and planning the different ceremonies like Sprint planning, Daily Stand- up, Backlog refinement, Sprint Review and Sprint retrospective.

QA TEST LEAD

HCL
02.2019 - 04.2020
  • Project Overview: Appliances Online is an online retailer for white goods and home appliances that is based in Sydney, Australia. The company is a subsidiary of the family-run Winning Group, which includes Winning Appliances, Winning Services and Home Clearance, all of which either sell or deliver major domestic appliances. Australia's largest online appliance retailer with over 8000 unique products from the world's best and biggest brands.
  • Participate in meetings with business stakeholder to gather the requirements and provide commitment on the schedule based on the business priority and resources bandwidth.
  • Ensures that project scope and objectives are clearly defined and agreed.
  • Taking responsibility for project quality and timelines.
  • Worked in Web application testing.
  • Analyzing the user stories and planning the user stories to be completed in the particular sprint.
  • Analyzing Test Results and Reporting Defects.
  • Duties in Quality Assurance phase included are project status tracking, review of the project deliverables, reporting the status to stakeholders, co-ordination and management of QA activities with QA team.
  • Involved in Preparation of Test Plan, Test Scenarios, Test Cases and Test Data.
  • Prepared Traceability matrix.
  • Prepared WBS (Work breakdown status) tracker for estimation.
  • Analyzed the Requirement and Prepared Question list.
  • Prepared test cases based on Functional requirement document.
  • Analyzed existing systems documentation to determine appropriate tests needed for each project phase.
  • Involved in gathering Test data.
  • Prepared and executed the test case.
  • Created and optimized automated testing tools for repetitive tasks.
  • Involved in Defect Management and Defect Triage process.
  • Worked in Agile Scrum Methodology.
  • Closely shadowing scrum master, understanding the scrum activities beyond my deliverables.
  • Involved in Ceremonies like Daily Scrum call, Sprint Planning, Sprint Review and Retrospective during scrum master absence.

QA TEST ANALYST

HCL
09.2017 - 01.2019
  • Project Overview: Online Banking for Business (OLBB) is a powerful suite of web-based treasury management tools to help you manage cash flow easily, effectively and strategically. Monitor accounts and transactions in real time. Make electronic payments and transfer funds between accounts in seconds, all via the Internet.
  • Performed Manual testing on Web based application as per the requirements.
  • Analyzing the user stories and planning the user stories to be completed in the particular sprints.
  • Involved in Preparation of Test Plan, Test Scenarios, Test Cases and Test Data.
  • Complete regression, positive, negative, integration and functional testing to produce bug free product.
  • Responsible for GUI and Functional Testing using Black box Testing Techniques.
  • Report testing status to QA Manager and Project Team weekly.
  • Involved in Test Execution, Results Evaluating and Defect Reporting.
  • Participated actively in peer reviews of work products including test plans, designs.
  • Verified bug fixes after execution of retest cycles and monitored results with defect tracking tools.
  • Defect tracking and generation of reports done with Excel sheet.
  • Report testing status to QA Manager and Project Team weekly.
  • Hands on experience in Tracking and Reporting of defects using Defect Tracking Tools - JIRA.
  • Worked with SDLC, STLC with Agile-Scrum Methodologies of Software development.
  • Involved in Ceremonies like Daily Scrum call, Sprint Planning, Sprint Review and Retrospective.
  • Online Banking for Business (OLBB) is a powerful suite of web-based treasury management tools to help you manage cash flow easily, effectively and strategically. Monitor accounts and transactions in real time. Make electronic payments and transfer funds between accounts in seconds, all via the Internet.

Education

BE - Electrical and Electronics Engineering

Sri Sai Ram Institute of Technology College
Chennai
01.2017

Skills

  • Agile Leadership
  • Interpersonal Skills
  • Agile Planning
  • Communication
  • Forecasting
  • Collaboration
  • Shielding Team Members
  • Conflict Resolution
  • Servant Leadership
  • Empathy
  • Technical skills
  • Adaptability
  • Project team coordination
  • Risk management
  • Time management
  • Kanban knowledge

Personal Information

  • Date of Birth: 02/01/95
  • Marital Status: Married

Languages

English
First Language

Timeline

Senior Scrum Master

Guardian India
10.2023 - Current

SCRUM MASTER

HCL
05.2020 - 10.2023

QA TEST LEAD

HCL
02.2019 - 04.2020

QA TEST ANALYST

HCL
09.2017 - 01.2019

BE - Electrical and Electronics Engineering

Sri Sai Ram Institute of Technology College
Sivaneswaran T