Sivaprakash Raja
Senior Sales Manager
Chennai,TN
Summary
Dynamic Assistant Manager at Konica Minolta Business Solutions India Pvt. Ltd. with over six years of specialized experience in channel and corporate sales, focused on enhancing production printer adoption within high-chroma and offset digital workplace segments.
Expertise in developing targeted sales strategies for photo labs and commercial markets while fostering strong channel partnerships that drive sustainable business growth.
Committed to implementing innovative sales schemes and optimizing market penetration through strategic collaboration, consistently delivering impactful results across B2B and corporate sectors.
Overview
15
15
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Deputy Manager
Konica Minolta Business Solutions India Pvt. Ltd.
04.2025 - Current
- Improved team efficiency by streamlining processes and implementing innovative management strategies.
- Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
- Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Mentored junior staff members on best practices for project management and team collaboration skills, fostering a supportive work environment.
- Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Conducted performance evaluations and provided constructive feedback to employees.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
- Spearheaded the transition of digital printing solutions from offset to short-run volumes, enhancing operational efficiency.
- Working together with commercial printing clients to identify e-commerce needs, driving tailored solutions for identifying new market demands.
- Working with publishing industry stakeholders to optimize inventory management and encourage new authors, boosting title diversity for digital volume and speeding delivery.
Assistant Manager
Konica Minolta Business Solutions India Pvt. Ltd.
04.2022 - 08.2023
- Drove production printer sales through channel partnerships, focusing on album-making, photo labs, and commercial segments.
- Targeted photo labs and digital workplaces enhance customer engagement and market penetration.
- Achieved a 25% increase in sales revenue within the first year by implementing strategic marketing initiatives, and in the second year, I am ranked first in the South and third in Pan India in sales of photo printing machines.
- Collaborated with cross-functional teams to optimize product offerings and improve customer satisfaction.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with field service staff, fostering a positive work environment.
Senior Sales Executive
Fujifilm India Pvt. Ltd.
08.2019 - 04.2022
- Managed major accounts and drove revenue growth through strategic B2B sales initiatives in the printing and camera sectors.
- Spearheaded new customer acquisition efforts, resulting in a 30% increase in the client base within one year.
- Increased the product availability in South India using a mass chain retail store tie-up.
- Sold huge units of the gifting segment to a global company (i.e., Google).
- Led the digital marketing and e-commerce strategies, enhancing online sales performance by 25%.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Demonstrated products and features to customers, answered questions and overcame objections.
- Streamlined internal processes by working closely with operations teams, leading to increased efficiency within the organization.
- Prospected leads, scheduled meetings, and converted targets into customers at a 103% rate.
- Managed digital marketing initiatives in accordance with consumer targets and needs.
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Executive
Fujifilm India Pvt. Ltd.
04.2017 - 07.2019
- Generate business for the entire Tamil Nadu and Kerala portfolio with the target list of primary and secondary assignments.
- Build and develop new channels in assigned areas.
- Conceptualizing and implementing channel/customer promotional programs as a part of brand-building activities.
- Support management with local distribution network planning and optimization, event coordination, and implementation in assigned areas.
- Managing the distributor and dealer network for all.
- Collect online market competitor information about the targeted market, and provide valuable analysis and proposals to support business growth in the area.
- Effectively utilize company, retailers and resource to achieve assigned sales target.
- Business Relationships: Develop and sustain long term customer relationships.
Business Relationship Executive
PERFECT COMPUTER SERVICES
10.2015 - 04.2017
- IT Hardware and Cloud Sales: End to End.
- Rental and Leasing (Desktop, Laptop, and Servers)
- End-to-End Enterprise Support and ISP-Managed Services.
- Client interaction to develop new businesses.
- B2C sales worked through Redington as a vendor for top brands.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
System Administrator
Perfect Technologies Inc
06.2015 - 10.2015
- Monitoring all client machines through the SOFT ACTIVITY monitoring tool.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Configuring Microsoft Outlook 2003/2007 for clients to access mail from the server.
- Configuring Group Policy Objects on Windows Server 2008.
- Client: USA-based BPO.
Desktop Support Engineer
Acropetal Technologies Limited
04.2014 - 05.2015
- Level 1 Desktop Support Engineer:
- Remote support for 2 location majorly and If required physical support done by accordingly.
- OS - Windows XP-SP 1, 2 & 3, Win7 and 8: Installing, Configuring, Troubleshooting.
- Configuring MS Outlook in Desktop machines and Laptops.
- Password recovery and recovering encrypted data.
- Managing warranty data base
- Managing third party AMC.
- Raise ticketing for SQL software application & web issues and followups to close the call with vendor support team.
- 1 year 2 months
- Client: Vasan Dental Care & AJ Squares
Data Backup Administrator
Swathy Smart Cards hi-tech pvt ltd
05.2012 - 02.2014
- Import data backup from the client PC, desktop, and server, and generate XML acknowledgment.
- Reporting to the direct Head Office.
- Sharing and securing file systems, NTFS file permissions.
- Password recovery and recovering encrypted data in safe boot.
- Managing the warranty database.
- Client: BHEL
- Project: AADHAR.
Technical Support Supervisor
Madras Security Printers Pvt Lmt
01.2011 - 09.2012
- Technical support for the entire project in the field.
- Application, Installing, Configuring, Troubleshooting, and Import/Export VPN client system.
- Client: BHEL, for the Ministry of Rural Development.
- Project: AADHAR and Socioeconomic and Caste Census.
Technical Service Engineer
Wipro Limited
09.2010 - 01.2011
- Internship for multiple projects at BHEL for the Employees' State Insurance Corporation (ESIC).
- Project: ESI Card - Digitization.
Education
BCA - Computer Science
Alagappa University
Alagappa Nagar, Karaikudi01.2018
Diploma - Electrical, Electronics and Communications Engineering
K.L.NAGASWAMY MEMORIAL POLYTECHNIC COLLEGE
Madurai, India01.2009
SSLC - State Board
TVS Sundaram Higher Secondary School
Madurai, India01.2006
Skills
Cold Calling
Certification
Attend AWS Certified Solutions Architect Official
Honors-Awards
Timely Work - Project Delivery, Achievement Award: CERTIFICATE OF APPRECIATION, CERTIFICATE OF ACHIEVEMENT, Quarterly Champion
Exploring New Things
Exploring new technology and learning about it.
Timeline
Deputy Manager
Konica Minolta Business Solutions India Pvt. Ltd.
04.2025 - Current
Assistant Manager
Konica Minolta Business Solutions India Pvt. Ltd.
04.2022 - 08.2023
Senior Sales Executive
Fujifilm India Pvt. Ltd.
08.2019 - 04.2022
Sales Executive
Fujifilm India Pvt. Ltd.
04.2017 - 07.2019
Business Relationship Executive
PERFECT COMPUTER SERVICES
10.2015 - 04.2017
System Administrator
Perfect Technologies Inc
06.2015 - 10.2015
Desktop Support Engineer
Acropetal Technologies Limited
04.2014 - 05.2015
Data Backup Administrator
Swathy Smart Cards hi-tech pvt ltd
05.2012 - 02.2014
Technical Support Supervisor
Madras Security Printers Pvt Lmt
01.2011 - 09.2012
Technical Service Engineer
Wipro Limited
09.2010 - 01.2011
BCA - Computer Science
Alagappa University
Diploma - Electrical, Electronics and Communications Engineering
K.L.NAGASWAMY MEMORIAL POLYTECHNIC COLLEGE
SSLC - State Board
TVS Sundaram Higher Secondary School