Summary
Overview
Work History
Education
Skills
Software
Certification
Accomplishments
Additional Information
Work Availability
Quote
Timeline
BusinessAnalyst
Sivaprakash Panneerselvam

Sivaprakash Panneerselvam

Industrial Automation & Control Engineer
Puducherry,PY

Summary

Electrical & Automation engineer with over eight years of successful experience in Machine building - Project management, Technical support and Electrical maintenance. Recognized consistently for performance, excellence and contributions to success in the department. Strengths in Low-cost automation and temperature process control backed by training in Machine learning AI. Enthusiastic Automation engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Project management and Maintenance and training in Business Intelligence. Motivated to learn, grow and excel in the field of Automation. Flexible Technical Support Engineer with 3 years of experience helping clients maintain smooth operations. Expertise in PLC & Controls systems and Safety environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
8
8
Certifications
3
3
Languages

Work History

Technical Support Engineer

Rockwell Automation India Pvt Ltd
Noida, Uttar Pradesh
05.2021 - Current
  • As aTechnical Support Engineer, the role is to provide technical support to Rockwell Automation customers’, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging systems. Technical Support Engineer will be responsible for providing technical expertise for Rockwell Automation SLC’s, Micrologix, CompactLogix, ControlLogix and associated I/O products and Network products and technologies.
  • Provide customer support by troubleshooting and solving customer issues via the phone, chat and email.
  • Manage customer interactions including and not limited to, setting expectations with customers prior to concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, executing the Knowledge-Centered Support (KCS) process and following up with customer(s) in a timely manner
  • Participate in the establishment, measurement, and achievement of customer satisfaction metrics
  • Patiently walked individuals through basic troubleshooting tasks
  • Adhere to all necessary company policies and procedures, standard operating procedures and completing company/organization-wide required documentation/trainings.
  • Support entire core area of Automation and independently applies knowledge.
  • Develop area(s) of expertise within core area of Automation and deliver internal training/knowledge sharing to respective core area.
  • Update and author Technical Notes and other documentation with solutions or workarounds to commonly experienced problems, installation practices that create problems, how-to guides, etc. to improve customer satisfaction and acceptance.
  • Performed root cause analysis of reported issues to decisively discern and enact corrections
  • Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment

Project Engineer

Asahi India Glass Limited
Rewari, HR
10.2017 - 04.2021
  • Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.
  • As a Electrical project engineer in R&D my roles & responsibilities were wide and interesting.
  • Developing glass processing machines from design to commissioning compliance to ISO/TS 16949.
  • Designing Electrical control panel with compliance to UL508A & IEC standards in E-plan platform including switchgear selection and sizing.
  • Material procurement, Supervising & Monitoring of in-house Electrical panel fabrication activities.
  • All Electrical items procurement related to the project and cost optimization within the allotted budget.
  • Ensuring machine safety in all aspects w.r.t SIL 3 & SIL 4.
  • Worked in oracle ERP.
  • Wide knowledge on Mitsubishi Factory automation components.
  • PLC, HMI, SCADA,VFD, Servo programming.
  • Hands on experience in programming & interfacing material handling robots of Fanuc & Yaskawa.
  • Worked with various Industrial communication protocols like RS232, RS485, Ethernet, Ethernet/IP, CC-Link, Modbus, Profinet.
  • Major work on Digitization of critical parameters monitoring in Automotive Glass washing machine.
  • Team member of implementing Industry 4.0 and building machines compliance with that.
  • Basic knowledge on camera based Vision systems for Product quality inspection.
  • Developing Energy efficient machines and energy monitoring with historical data option. Member of Internal energy audit committee.
  • Erection, Workshop testing, FAT & SAT commissioning and delivering the machines to the customers as per the specification sheet.
  • Technical documentation and providing training to the clients.
  • Knowledge on various process Instruments for process industries.
  • Basic knowledge on pneumatics & common mechanical processes.
  • P&ID diagram, SLD diagram, Flow chart, Study and preparation.
  • Minimal understanding on Auto cad civil & Machine layout.
  • Independently commissioned glass processing furnaces.

Process Engineer

Asahi India Glass Limited
Chennai , Tamilnadu
07.2015 - 10.2017
  • As a process Engineer in Electrical maintenance department my scope of work includes but not limited to the following tasks:
  • Reviewed processes, identifying areas that required improvement.
  • Provided technical assistance to Shift engineers and technicians when issues arose.
  • Reviewing and analyzing machine wise daily check sheets.
  • Analyzing breakdowns & MTTR of machines.
  • Preparing why why analysis and CAPA for major breakdowns.
  • Inventory and critical spares management.
  • Annual and Monthly budget planning for R&M..
  • Executing minor modifications for process yield and time yield improvement.
  • Planning and Executing PM activities of various machines.
  • Ensuring proper 5S and safety in workplace & in machines.
  • Supporting CFT for new model developments in machines.
  • Implemented many Kaizens as Team member of Energy saving committee.

Education

Bachelor of Technology - Electronics & Instrumentation

Pondicherry Engineering College
Puducherry
08.2011 - 05.2015

Higher Secondary - Maths, Physics, Chemistry

Alpha Matriculation Higher Secondary School
Puducherry
07.2009 - 04.2011

Post Graduate Diploma - Electrical Safety And Safety Management

Annamalai University
Chidambaram, Tamilnadu
06.2020 - 05.2021

Skills

    PLC programming

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Software

GX Works

GT Designer

MC Works 64

Studio 5000

RS Logix 5000

MS Office

Power BI

Arduino

E-plan

Autocad

Labview

Certification

Energy efficient systems and its design stage considerations by CII

Accomplishments

    Best employee of the month award - September 2019

    Best Kaizen award - July 2017

    More number of Kaizens award - May 2016

    Paperless Energy data monitoring

    Next gen smart glass washing machines

    Commissioned Truck & Bus glass furnace successfully in a short span of time with limited resources.

    Cost efficient Layup conveyor & Powdering machine installation.

    Retrofit of sealant curing machine for precise temperature control to reduce customer quality complaints.

Additional Information

Father's name & Profession: Panneerselvam M, Electrician

Mother's name & Profession: Ramani P, Home maker

Address for communication: #9, Cholan street, Orleanpet, Puducherry 605 005.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Timeline

PG Diploma in Electrical safety & Safety management

09-2021

Technical Support Engineer

Rockwell Automation India Pvt Ltd
05.2021 - Current

Introduction to Artificial Intelligence by LinkedIn

08-2020

Post Graduate Diploma - Electrical Safety And Safety Management

Annamalai University
06.2020 - 05.2021

Camera & Vision optics by Omron

05-2020

Ethernet/IP by Omron

05-2020

Industrial safety by Omron

05-2020

Course on Profinet by Siemens

04-2020

Energy efficient systems and its design stage considerations by CII

02-2020

Design of control panel - UL508A by UL

10-2019

Project Engineer

Asahi India Glass Limited
10.2017 - 04.2021

Process Engineer

Asahi India Glass Limited
07.2015 - 10.2017

Bachelor of Technology - Electronics & Instrumentation

Pondicherry Engineering College
08.2011 - 05.2015

Higher Secondary - Maths, Physics, Chemistry

Alpha Matriculation Higher Secondary School
07.2009 - 04.2011

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Sivaprakash PanneerselvamIndustrial Automation & Control Engineer