SIVA PRASAD JONNA
Senior Executive
Bangalore
Summary
Resourceful Operations Executive with 10 years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Experienced in financial management, operations, hiring and development. Talented at building collaborative partnerships and supporting employees in achieving professional success.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
5
5
Languages
Work History
Senior Operations Executive
Tata Elxsi ltd
Bangalore
12.2013 - Current
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Improved employee satisfaction rating by realigning and enforcing policies.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Drove team engagement to achieve aggressive company targets.
- Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
- Prepared annual budgets with controls to prevent overages.
- Negotiated supplier discounts to improve bottom line.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Evaluated suppliers to maintain cost controls and improve operations.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Prepared monthly reconciliation of based on accounts and took corrective actions on deviations.
- Utilized financial software to prepare consolidated financial statements.
- Complied with established internal controls and policies.
- Created and managed financial models to evaluate corporate investments and acquisitions.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective
MARKETING EXECUTIVE
RCS Technologies
Bangalore
12.2011 - 11.2013
- EMC Project B2B PO Process:-
- Sending Quote to Customer & Get the Purchase Order from customer by regular follow ups
- Sending the customer PO & required documents for Project creation to commercial team for project creation
- Sending the Invoice request to finance team & share the same with customer and follow up for the payments from customers or Vendors.
- vendor Reconciliations for activities outsourced
- Releasing the B2B PO for EMC & releasing the Payment to EMC
- Preparing Reports
- Preparing monthly billing reports to EMC for payment releasing
- Sending Monthly, Quarterly & Yearly reports to respective project managers based on their requirement
- Sending the Provision reports to finance team every month end
- Sending travel report for Travel desk on weekly basis
- Booking Travel & Accommodation for team members based on their requirement
- Updating the Asset details of the team Members in the HRIS.
sales executive
JUST DIAL pvt ltd
08.2011 - 12.2011
- AS TELE MARKETING EXECUTIVE from
- Call different customers & Explain about the Just Dial Process & how it works
- Calling Customer at the convenient time & fix the Appointment
- Convert the Customers to Paid customers
- Updating the Marketing Executive about the appointment & how to Close it
- After closing the case informing respective Team managers about the closing
- Checking the quality from the quality from Quality analyst
- Handling Minimum 50 calls to 60 Maximum Calls Per day.
sales executive
SERCO pvt ltd AS TELE
06.2010 - 08.2011
- MARKETING EXECUTIVE FOR AIRTEL MNP, Client is Airtel and Process is Mobile Number Portability (MNP) and Role is Telemarketing Executive
- Handling Minimum 75 calls to Maximum 175 Calls Per day
- Asking Customer is it Right time to Speak with him/her
- Rectifying the issues of the customers and send feedback to back - end team
- Handling the Balance Depletion Cases and Re-providing the Balance which they have lost due un wanted activation
- Provides Airtel Offer Plans to the customers, if they are not satisfied with present Offer
- Plan
- Updating the number if retained non –Retained customers Details to Team Leaders
- Updation of Customers complaints in I-portal like Network issues, Balance Depletion
- Cases and change of Network issues
- Updating the Details of the Customers using MS-Excel like Name, Number, Issues of the customer, Whether Customer is Retained or Not, if not retained getting details to the network Customer is Moving
- Asking the customers feedback whether they are satisfied with the network or not, if not satisfied what are the reasons
- Giving the Information about Internet Offers
- If Customer is Retained informing him to send a acceptance message to specific number
- Checking the quality from the quality from Quality analyst
- Used to attend Both The Retained and Non Retained Cases.
Education
B.Sc - Comp
S.V.University
Madanapalle 01.2007 - 04.2010
Intermediate -
Board of Intermediate Education
Madanapalle 01.2005 - 04.2007
S.S.C -
Board of Secondary Education
Madanpalle 01.2002 - 04.2003
Skills
MS Excell
Bike riding ,Listening Music
Love to have long ride with family and friends .
Personal Details
Name: J Siva Prasad.
Fathers Name: J Sathyanarayan,
Marital Status: Single.
Nationality: Indian.
Date of birth: 16-03-1987.
Permanent Address: D.No 5-357-8-4,
Apprao Thota,
Madanapalli,
Chittoor (dist.), AP- 517325.
Marital status : Single
Languages known : English, Telugu, &Hindi. Nationality : Indian Hobbies : Playing football, Riding bike,& listening Songs
Timeline
Senior Operations Executive
Tata Elxsi ltd
12.2013 - Current
MARKETING EXECUTIVE
RCS Technologies
12.2011 - 11.2013
sales executive
JUST DIAL pvt ltd
08.2011 - 12.2011
sales executive
SERCO pvt ltd AS TELE
06.2010 - 08.2011
B.Sc - Comp
S.V.University
01.2007 - 04.2010
Intermediate -
Board of Intermediate Education
01.2005 - 04.2007
S.S.C -
Board of Secondary Education
01.2002 - 04.2003
Similar Profiles
Santhosh Kumar DSanthosh Kumar D
Engineer (Global Support) at Tata Elxsi LtdEngineer (Global Support) at Tata Elxsi Ltd
Prashant DalviPrashant Dalvi
Senior Engineer at Tata Elxsi LtdSenior Engineer at Tata Elxsi Ltd
Parthiban ShanmugasundaramParthiban Shanmugasundaram
Associate Manager at Tata Elxsi LtdAssociate Manager at Tata Elxsi Ltd