Sivaprasad Sundar
Bengaluru
Summary
I am a passionate Application support specialist, SCM analyst, Devops Engineer and Environment Manager with 18 years of experience in Banking & Financial domains. I have solid experience and expertise in Application support, Integration and environment Management and Devops roles. Adapting quickly to new situations with focus on delivery, sustainable architecture or measurable quality. A confident, friendly person and always keen to learn and rise to new challenges.
Overview
1
1
Language
2
2
Certifications
18
18
years of professional experience
Work History
Manager – Payments Application environment Management
Capgemini India Pvt Ltd.
09.2012 - Current
- Working on Migration projects of legacy application to cloud.
- Mainframe/Unix Environment Management and application maintenance Managing 15 payment Messaging/Transaction applications.
- Quarterly Release estimation for all payments messaging applications.
- SCM like code migration across test env/ creating the Endevor package, auditing it, approving it and migration/integration activities.
- Managing end to end System Integration (MQ/CIM/CD/APIc) with around 30+ upstream & downstream applications.
- Keeping track of the batch jobs and maintaining transaction log backups on daily basis to work on failed jobs as a proactive task.
- Updating the Environment Management document, environment specification document, Software configuration documents.
- Participating in the audits both internal and client audits.
- Identified and implemented system modifications to improve performance.
- Identified and defined technical requirements associated with needed improvements.
- Ensured that the environments are adequate and documented and coordinated to support development and test application maintenance.
- Client/Project – ANZ
Value Source Technologies - KBC(Chennai)
12.2010 - 08.2012
- The role involved problem analysis, technical understanding, Data Fixes, framing and implementing quality procedures and responsible for resolving the raised incidents within Service level Agreements and adherence to ITIL standard and Sox Compliances.
- Maintenance process involves resolution of incidents by providing code fix for which the workaround is not present at the incident level.
- Overnight failure analysis - Post-Mortem the overnight batch failures and arrive at a solution to avoid its repetition.
- Preventative Maintenance Activities- Keeping track of the batch jobs and maintaining transaction log backups on daily basis to work on failed jobs as a proactive task.
- Service Improvements- Trend analysis of repeating incidents and working out on permanent code fixes, Value added service that involve reviewing the internal processes, building upon the existent work instructions to propose and perform a permanent yet cost effective code fix.
- Production support: - Giving 24/7 production support which involves constant monitoring of jobs, provide immediate solution to the failed jobs without violating the SLA agreement, so that job batch flows without affecting the daily business.
- Project – KBC Bank - Securities - Stock values, Derivatives team which involves in Maintenance, development and enhancement work for KBC Bank (Belgium).
Steria India Limited (Chennai)
09.2008 - 12.2010
- Incident Management - Support the client by resolving all their incidents by working out data fixes to enable ‘Business as Usual’ in case there is a failure within the functionality of the prevalent system designs - in accordance with ITIL procedures and SOX compliances.
- Problem Management - As part of IBM Problem Management if an Incident is not resolved or it needs more analysis and code change, a Problem record will be raised as per ITIL procedures.
- Ensuring problems are managed within your area of responsibility and that the appropriate problem, change and release management processes are followed.
- Ensuring PCMT records (and the related VANTIVE records) are regularly updated and maintained in line with current processes, including Target dates, Priorities.
- Ensuring all code changes identified for the fix is of high quality and implemented according to AXA Tech CAB standards with no unplanned disruption to service.
- Impact analysis, Preparing of Unit Test Plan (UTP) and Unit Testing.
- Ensuring all details related to data fixes, operational activities, known errors and new errors are documented for the owned system.
- Project –AXA Life (UK)
Education
Master of Computer Applications - MCA
Easwari Engineering College
01-2007
Bachelor of Science - Physics
Loyola College
01-2003
Skills
Operating Systems: Z/OS, Unix, Windows
Version Control: SVN, GITHUB, GIT, Bit bucket
Build Tools: Bamboo, ZGHA
CI/CD Tools: Urban code Deploy (UCD), Endevor
Tracking Tools: JIRA, Confluence, ServiceNow
Programming Languages: UNIX, COBOL, JCL, SQL, DB2
Certification
Certified in NCFM (NSE’s Certification in Financial Marketing)
Interests
Participating in internal/external technical forums, Dynamic Participation in all team related activities (Internal Forum, Knowledge sharing sessions etc), Providing KT on Technical topics and projects handled
DECLARATION
I declare all the above information is correct up to my knowledge and ready to submit the original as and when required. Date: 2026-07-14 Place: Bengaluru
Professional Summary
- Currently working with Capgemini India Pvt. ltd. as a Senior Manager.
- Managing a team of 10 application testing & environment engineers.
- Around 18 years of experience in Information Technology industry in various roles with excellent Experience in Software Integration, Configuration, Build & Release Management, Application Support, Devops, Environment Management.
- Mainframe/Unix Environment Management and application maintenance Managing 15 payment Messaging, Payments & Transaction applications.
- Software Configuration Management Support with Branching & Merging Strategies, Version Control Systems, Integration Management, Build/Release Management using Bamboo, GitHub, bitbucket, artifactory and UCD tools.
- SCM like code migration across test env/ creating the Endevor package, auditing it, approving it and migration/integration activities.
- Managing end to end System Integration (MQ/CIM/CD/APIc) with around 30+ upstream & downstream applications.
- Extensive Experience in a Cross-Platform (Mainframes/Unix) Build and Test environment.
- Extensive Experience in Configuring and Managing secured Environments using SSL Certificates.
- Experience in Agile and Scrum methodologies to develop best practices for software development and implementation.
- Extensive Knowledge in Jira and other Atlassian Tools like Confluence and Bit bucket.
- Management Activities like Year-end appraisal cycles, handling escalations, monitoring mandatory RAF courses of reportees as per client agreement, monitoring both internal and clients billing.
- Quarterly Release estimation for all Payments Transaction/Messaging applications.
- Keeping track of the batch jobs and maintaining transaction log backups on daily basis to work on failed jobs as a proactive task.
- Updating the Environment Management document, environment specification document, Software configuration documents.
- Active participation in the audits both internal and client audits.
- Identifying and implementing system modifications to improve performance.
- Ensured that the environments are adequate and the same is documented & coordinated to support development and test application maintenance.
Trainings
- Mainframe technologies
- Devops Fundamentals
- Agile Fundamentals
- Apache Kafka
- GitHub
- IBM MQ Administration
- Solace Fundamentals
Timeline
Manager – Payments Application environment Management
Capgemini India Pvt Ltd.
09.2012 - Current
Value Source Technologies - KBC(Chennai)
12.2010 - 08.2012
Steria India Limited (Chennai)
09.2008 - 12.2010
Bachelor of Science - Physics
Loyola College
Master of Computer Applications - MCA
Easwari Engineering College