Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sivapriya Deepak

Thodupuzha,India

Summary

Detail-oriented professional with expertise in SAP Fieldglass (Contingent and Service modules), ServiceNow, and MS Office applications, including Excel, Word, and PowerPoint. Skilled in effective communication, multitasking within dynamic environments, . Adept at streamlining workflows and contributing to team success through a proactive approach to problem-solving. Committed to continuous development and excelling in fast-paced industries.

Overview

5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Packaged App Development Analyst

Accenture
Coimbatore, Tamil Nadu
10.2023 - Current


  • Presented analytical findings, ensuring clarity for all stakeholders involved.
  • Streamlined communication between departments to facilitate smooth operations.
  • Translated business requirements into functional specifications for improved productivity.
  • Collaborated with cross-functional teams to achieve project objectives.
  • Constantly updated knowledge about latest industry trends to stay ahead of competition.
  • Provided technical support for efficient problem resolution.
  • Worked closely with clients to understand their needs and develop customised solutions accordingly.

FUNCTIONAL CONSULTANT

TATA CONSULTANCY SERVICE
Bangalore
09.2020 - 09.2023
  • Company Overview: TATA CONSULTANCY SERVICE is a leading global IT services, consulting, and business solutions organization
  • Working with the business process team to understand high-level customer requirements
  • Interacting with the client with regards to Productivity, Testing, Quality and process improvements and for disseminating key communications
  • Resolving the user's issues with superior problem resolution raised in IT- Direct Tool related to all the modules of Field Glass
  • Monitoring different modules like SOW, Time Sheets, Invoices by creating reports in Excel through Analytics
  • Performing end-to-end testing in the FG test system, so that the changes can be moved to Field Glass Production
  • Having well-equipped knowledge about Field Glass system configurations, performing all configurations level change in Field Glass
  • Providing demos of updated solutions to internal Teams/Business
  • Updating and creating new documentation
  • Aligning IT services (SAP Fieldglass) with the needs of business, designing new solutions


Education

Master of Business Administration (MBA) - Marketing & Operations management

Amrita Vishwa Vidyapeetham (Amrita University)
01.2018 - 01.2020

Bachelor in Engineering - B.E - Civil Engineering

Cape Institute of Technology
Nagercoil, Tamilnadu

Higher Secondary School Education - undefined

Eminence Public School
Pandalam, Pathanamthitta dist

Skills

  • SAP Fieldglass
  • Good Communication
  • MS Office (Excel, Word, Powerpoint)
  • SQL (Beginner)
  • Ability to multitask in a fast-paced dynamic workforce
  • Service Now


Certification

SAP Certified associate- Administrator- SAP fieldglass contingent workforce management

Timeline

Packaged App Development Analyst

Accenture
10.2023 - Current

FUNCTIONAL CONSULTANT

TATA CONSULTANCY SERVICE
09.2020 - 09.2023

Master of Business Administration (MBA) - Marketing & Operations management

Amrita Vishwa Vidyapeetham (Amrita University)
01.2018 - 01.2020

Bachelor in Engineering - B.E - Civil Engineering

Cape Institute of Technology

Higher Secondary School Education - undefined

Eminence Public School

Similar Profiles

CREATE PROFILE
Sivapriya Deepak