Playing chess is my main interest
Sivaraj Arumugam
Data Analyst
Chennai,TN
Summary
Experienced Data Analyst with over 8 years of experience in finance and ITES related companies. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Citizen Data Scientist
TVS Credit Services LTD
chennai, Tamil Nadu
02.2020 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked closely with Data Analyst to maintain optimum levels of communication to effectively and efficiently complete projects.
- Identified issues, analyzed information and provided solutions to problems.
- Used Microsoft Excel , Word ,PPT and other software tools like SQL,Python to create reports to complete the given deadlines.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Understand the key problem in process, to analyzed data to identify opportunities for improvement.
- Carried out day-day-day duties accurately and efficiently.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Assistant Manager -MIS
TVS Credit Services LTD
Chennai, Tamil Nadu
04.2019 - 03.2021
- Create Daily,Weekly, and Monthly report to business stake holders to understand the how sales are going , Planning numbers are closed watched to achieve the Sales executive Target's with followup.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Planned team-building exercises to increase employee performance and job satisfaction.
Senior MIS Executive
TVS Credit service LTD
Chennai, Tamil Nadu
02.2017 - 04.2019
- Preparing MIS reports on daily, weekly and monthly basis and carry out additional research based on the requirements
- Handled high level data to analyzed and given beautiful insights on the data
- Prepared of medium-term business plans, annual operating plan, monthly forecast and budgeting on various aspects of the business .
- Prepared and review various acquisition costs, collection cost, marketing cost, servicing cost and review important KPIs and conduct profitability analysis for the business / channels .
MIS Executive
Hinduja Global Solution
Chennai, Tamil Nadu
03.2014 - 02.2017
- Preparing Timely reports and submitting timely to clients and HO.
- Handled multiple database at a time, To do analytical related work to draw inferences and handled end to end MIS & reporting independently .
- Published inference of the data & publishing dashboards as per business requirement
- Generated the ideas which is suitable for our process improvement as per business requirement
Financial Processor
Deccan I Services
Chennai, Tamil Nadu
02.2013 - 03.2014
- U.S Based Appraiser QC and Loan lending process, Reviewed account documentation for over 20 accounts daily basis, rectified issues and contacted vendors about account changes.
- Prepare the Loan details and share the clients with meaningful report.
- Feeding all relevant information about the Real Estate appraisers to approve or reject the loan documents basis the certain back end verifications .
Education
Bachelor of Science - Information Technology
A C T College of Engineering And Technology
Chennai 06.2006 - 04.2012
High School Diploma -
Government Higher Secondary School
Chennai 06.2007 - 04.2008
Skills
Advanced Excel spreadsheet functions
Data analysis
SQL
Python
Tableau & Power BI
Accomplishments
- Create Microsoft Excel spreadsheets for New digital customer engagement activity it takes around 1.5 Months to complete to collect the field level data. finally achieved with 98.6% of data collected from the field and initiate the leads to based on the Master Sheet. Within the 6 month probation period i have developed and i got reorganization for this work , got companies one of the favorites award , The Arjuna award.
Interests
Timeline
Citizen Data Scientist
TVS Credit Services LTD
02.2020 - Current
Assistant Manager -MIS
TVS Credit Services LTD
04.2019 - 03.2021
Senior MIS Executive
TVS Credit service LTD
02.2017 - 04.2019
MIS Executive
Hinduja Global Solution
03.2014 - 02.2017
Financial Processor
Deccan I Services
02.2013 - 03.2014
High School Diploma -
Government Higher Secondary School
06.2007 - 04.2008
Bachelor of Science - Information Technology
A C T College of Engineering And Technology
06.2006 - 04.2012