Sivaramakrishnan P
Salesforce Technical Architect
Chennai
Summary
Results-driven Salesforce 9x Certified Application Architect with 13.5+ years of development experience, specializing in the design and implementation of scalable, high-performing solutions that improve business efficiency. Deep expertise in Salesforce architecture, automation, integrations, application architecture, data modeling, integration patterns, and governance, with a proven track record of leading complex enterprise implementations. Highly proficient in Agentforce and AI solution development, including building intelligent agents and LLM-powered workflows using RAG, Prompt Builder, Einstein Data Library, Data Cloud, Flows, Apex, and Tableau Next Analytics. Recognized for strong collaboration, technical leadership, and adaptability in delivering reliable, innovative, and business-aligned solutions.
Overview
14
14
years of professional experience
9
9
Certifications
Work History
Salesforce Architect
Accenture Plc
06.2020 - Current
- Project Name: Takeda Agentic Usecases
- Project Description: Created the employee agent using the following features like Agent Builder, Flows, Prompt Templates, Topics, Actions, Instructions, Apex Classes, Data Cloud, Einstein Data Library, Search Index, Retriever, Tableau Next Concierge Agent, Voice Agent, Einstein NBA to meet the requirements.
- Project Name: Kite Konnect Pharma
- Project Description: HealthPartners lightning app implemented using the major functionalities using Healthcloud OOTB features like 360 degree patient data, Provider, and Clinical data model, Case management, Task management, Timeline view, CareTeam, Integration to EHR, ECC, ECF systems. And, we integrated the data from external vendors. Patient Portal is a community cloud implementation that allows you to easily manage kidney health, log daily treatment data, view lab results, track your supply order, and plan ahead. HealthPartners application is built by Lightning App and Healthcloud.
Salesforce Developer
Hexaware Technologies Ltd.
02.2017 - 05.2020
- Product Name: Carrot Cube
- Product Description: Carrot Cube is an innovative solution that allows the entire team to be in sync about the patient’s progress, patient 360 and empower patients with meaningful insights that allow them to improve their healthcare experience.
- Role: Salesforce Lead Developer
- Responsibilities:
- Expertise in creating custom lightning aura components using SLDS.
- Expertise in advanced APEX/Visualforce development, managed packages, community portals, SSO, Canvas applications and metadata API
- Implemented Wave Analytics, created datasets, dashboards and apps for Opportunity, Accounts and Cases.
- Created Custom objects, formula fields and design validation rules page layouts, workflow rules.
- Create profiles, roles and configure permissions according to organizational hierarchy requirement.
- Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects
- Integrated applications with salesforce.com using SOAP web services API.
- Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.
- Developed custom UI using CSS, HTML, Visualforce components and used jQuery, JavaScript for front-end validation.
- Used Lightning Bolt Solutions for Community Creations.
- Used Sandbox for testing. created, managed packages and migrated them. between Sandboxes and Production environments for final implementation
- Environment: Salesforce.com IDE, SLDS, Experience Cloud, Service Cloud, SOQL, APEX Classes, APEX Triggers, Workflows, Reports and Dashboards, Data loader, Migration Tool, Sandbox and Production, HTML5, CSS3, jQuery, Bootstrap, Chartjs, JIRA, GitHub
- Product Info Link: http://www.carrotcube.com/
Senior Front End Developer
Cognizant Technology Solutions Pvt. Ltd.
12.2014 - 01.2017
- Project Name: AstraZeneca
- Project Description: AstraZeneca plc is a British-Swedish multinational pharmaceutical and biologics company headquartered in Cambridge, United Kingdom
- Role: Senior Developer
- Responsibilities: Designing, developing, and configuring applications to align with business processes and application specifications. Work on user stories, ensuring that all assigned tasks are completed punctually. Create and maintain integrations between Salesforce and other systems. Follow established coding best practices and seek review from the technical lead. Document pre- and post-deployment steps concurrently. Deploy completed components using the Copado tool. Prepare necessary technical design and functional documentation.
- Environment: Experience Cloud, Responsive Web Design, SLDS, SOQL, APEX Classes, APEX Triggers, Workflows, Reports and Dashboards
Front End Developer
SHAR Technologies Pvt. Ltd.
11.2013 - 12.2014
- Project Name: e-Learning course (HMH-DLO)
- Project Description: HMH is a global leader in Pre-K-12 educational content and services, combining digital innovation and research to make learning more engaging and effective.
- Responsibilities: Constructed a lot of dynamic plugins using jQuery, HTML5, and CSS3 like drag and drop, slider, Navigator and much more. These plugins are responsive, and it will act independently.
- Environment: HTML5, CSS3, jQuery, Bootstrap, RWD, Media Queries
UI Developer
Mariyano Technologies Pvt. Ltd.
12.2012 - 11.2013
- Technologies Used: Extjs, JQuery, Bootstrap, and AJAX, HTML5, CSS3.
- Role: Front end Developer
- Responsibilities: Created an application using Extjs and made that application compatible with all mobile and tablet devices.
- Environment: HTML5, CSS3, jQuery, Extjs, Bootstrap, RWD
UI Developer
Dilato Solutions
06.2012 - 12.2012
- Role: Front end Developer
- Responsibilities: Created UI templates using HTML, CSS, jQuery
- Environment: HTML5, CSS3, jQuery, Boo
Education
B.E - Computer Science Engineering
MAMCE
Trichy01.2011
H.S.C - Computer Science
K.A.P.V Higher Secondary School
Trichy01.2007
S.S.L.C - Junior High Education
K.A.P.V Higher Secondary School
Trichy01.2005
Skills
Tools: Data Loader, Copado, Flosum, JIRA, GitHib, Workbench
Accomplishments
- Got an ACE award two times in Accenture based on my performance.
- Got second prize in Web App competition which was conducted by Cognizant. I have received an award from The Vice president of Cognizant.
- Won awards and recognitions for my extensive role in developing complex web page applications in Cognizant Technology Solutions.
Certification
Salesforce AI Associate
Timeline
Salesforce Architect
Accenture Plc
06.2020 - Current
Salesforce Developer
Hexaware Technologies Ltd.
02.2017 - 05.2020
Senior Front End Developer
Cognizant Technology Solutions Pvt. Ltd.
12.2014 - 01.2017
Front End Developer
SHAR Technologies Pvt. Ltd.
11.2013 - 12.2014
UI Developer
Mariyano Technologies Pvt. Ltd.
12.2012 - 11.2013
UI Developer
Dilato Solutions
06.2012 - 12.2012
H.S.C - Computer Science
K.A.P.V Higher Secondary School
B.E - Computer Science Engineering
MAMCE
S.S.L.C - Junior High Education
K.A.P.V Higher Secondary School