Result-oriented leader with unparalleled experience in achieving organizational goals and succeeding in an environment of growth and excellence by leveraging skills, knowledge, and effective leadership; targeting roles in PMO and operations, preferably in Hyderabad and Bangalore.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager - Project & Program Management
Google via Astreya consultancy India Pvt. Ltd.
Hyderabad
04.2025 - Current
Collaborating with the customer team to gather requirements and drive solutions with all internal and external stakeholders through all stages of assigned projects from the roadmap.
Preparation of the project plan and schedules, defining what project success would look like, and driving execution to meet milestones and organizational objectives.
Implementing personal onboarding of project resources, providing training to them, conducting service improvement activities, and ensuring systems, methodologies, and procedures are in place.
Owning all program reporting and metrics delivery.
Working closely with the TA team to develop a pipeline and process for hiring strong candidates and interviewing where necessary.
Overseeing multiple, cross-functional, and technical projects.
Further develop and maintain resources through training and guidance to understand career projection, and build a succession plan for future career growth opportunities.
Managing a diverse group of project resources.
Manager - Operations & PMO
PQE India Pvt. Ltd.
Hyderabad
10.2022 - 03.2025
Leading the Operations Department, monitoring budgetary allocations, resource planning, utilization tracking, quality assurance, and compliance with company and departmental protocols.
Managing process improvement, process management, team building, training, and client relationship management.
Allocation of various resources to projects at the right time, and managing their yearly performance in association with the HR department.
Setting up the process and liaising with the right vendors for development at the right price and on-time product delivery.
Driving process improvement initiatives and transformative projects, while also providing operational support to maintain day-to-day business operations.
Assessing risk and formulating mitigation strategies with cross-functional teams to ensure smooth operation, and facilitating conflict resolution by mediating with cross-functional teams.
Ensuring compliance with client processes and Standard Operating Procedures (SOPs), addressing client dissatisfaction, and implementing corrective actions as necessary.
Meeting monthly reporting and key performance indicator (KPI) requirements, and managing internal processes accordingly.
Imparting continuous on-the-job training to the workforce for enhancing their productivity and operational efficiencies through knowledge enhancement and skill building.
Strategizing organizational growth, including setting business metrics, revenue targets, and strategic resource investments.
Streamlining workloads across projects, emphasizing meeting or surpassing utilization targets, adhering to timelines, and maintaining standards.
Spearheading project management activities, including estimation, planning, risk management, resource administration, and quality management.
Establishing project scope, objectives, deliverables, and success criteria, thereby creating a distinct project vision and ensuring alignment with goals in coordination with stakeholders.
Monitor the team’s adherence to the agile process during project execution, and identify issues to assist the team in resolving them.
Front-leading delivery of projects from the stage of initiation to monitoring and control, including planning, estimation, and scheduling, integrating change control, planning risk responses, and contingency planning.
Implementing project management frameworks throughout the project lifecycle, from initial planning to project closure during transition and release management, transformed the approach to project execution and ultimately led to seamless transitions.
Senior Project Lead
IQVIA (RDS) India Pvt. Ltd.
Bangalore
10.2018 - 09.2022
Developed and executed comprehensive project plans, encompassing Project Management, Communication, Quality Management, Resourcing, Training, Vendor Management, Project Instructions, and Standard Operating Procedures (SOPs).
Performed gap analyses and formalized deviations through Corrective Action Plans (CAR), Noncompliance Occurrences (NCO), and Significant Unplanned Deviation Records (SUDR).
Facilitated kick-off meetings, bid defense sessions, internal and external team gatherings, managed the risk, actions, issues, decisions, dependencies (RAIDD) log, and maintained the project contact list.
Cultivated collaborative relationships with project leaders and senior stakeholders, evaluated cross-functional team capabilities, and provided coaching, training, and support to enhance project/program management proficiency and foster collaborative development.
Monitored project budgets and finances, including revenue recognition, team resource forecasting, budget projections, vendor work orders, purchase orders, change orders, and contributed to contract and proposal development.
Led quality control efforts by implementing efficient techniques to enhance operational efficiency, improve quality standards, and achieve cost savings.
Project Lead
BioClinica India Pvt. Ltd.
Mysore
07.2017 - 09.2018
Junior Analyst (PMO)
Cognizant Technology Solutions
Kolkata
09.2016 - 07.2017
Medical Writer
ICON Clinical Research India Pvt. Ltd.
Chennai
09.2013 - 08.2016
Education
MBA - Marketing Management
Sikkim Manipal University (DDE)
Sikkim
04-2015
M.Pharm - Clinical Research
NIPER
Mohali
06-2013
B.Pharm - Pharmaceutical Sciences
Acharya Nagarjuna University
Guntur
04-2011
Skills
Project management
Strategy planning and execution
Operational excellence
Vendor and stakeholder management
Project life cycle management
Cost and resource optimization
Continuous process improvement
Cross-functional coordination
Quality monitoring
People management
Risk assessment and mitigation
Documentation and reporting
Certification
Project Management Professional (PMP) from the Project Management Institute (PMI) in November 2021
PRINCE2 Practitioner from AXELOS in April 2021
Google Project Management from Coursera in August 2021
Lean practitioner from IQVIA in February 2021
Lean Six Sigma Green Belt from TUV SUD in September 2020
Senior Service Delivery Manager at Astreya Consultancy India Private LimitedSenior Service Delivery Manager at Astreya Consultancy India Private Limited