Sivaraman Ponniyinselvan

Team & Stakeholders Management:

• Developed strategic initiatives to improve client satisfaction and service delivery.
• Spearheaded project management efforts, ensuring timely completion of deliverables.
• Collaborated with stakeholders to define project scope and align objectives with business goals.
• Lead the Center of Excellence (COE) team comprising Sourcing and Operations professionals within a centralized procurement environment.
• Oversee multiple procurement categories, including Technology, Human Resources, Corporate Real Estate (CRE), and Professional Services.
• Define and align team goals with organizational priorities, conducting quarterly performance reviews to monitor progress and ensure accountability.
• Conduct regular one-on-one sessions with key stakeholders to gather feedback, address concerns, and foster strong working relationships.
• Facilitate biweekly meetings with the COE and leadership teams to review project statuses, align on deliverables, and drive strategic initiatives.

Sourcing & Contracts Management:

• Manage end-to-end procurement processes for transactions for up to $500K.
• Source vendors, build strategic relationships, and lead negotiations to drive value.
• Draft, review, and redline contracts in collaboration with internal stakeholders.
• Coordinate with Legal teams to address supplier contract redlines.
• Monitor contract lifecycles and ensure timely renewals.
• Design and execute RFx strategies, including supplier negotiations and contract finalization.
• Approve purchase requisitions in compliance with procurement policies.
• Ensure adherence to procurement processes, including RFx execution, supplier relationship management, and contract governance.

• Lead a team of Service Center Buyers for Indirect Categories, including Information Technology and MRO.
• Define and assign critical operational tasks, closely tracking team performance to ensure efficiency and accountability.
• Supported the Mergers & Acquisitions team with contract clean-up activities during integration phases.
• Manage quarterly client engagement sessions and publish Customer Satisfaction (CSAT) scores to the leadership team.
• Oversee processes to ensure seamless and consistent service delivery across procurement operations.
• Enhanced team productivity with effective communication, collaboration, and training initiatives.

Team & Client Management:

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enhanced team productivity by streamlining operational processes.
• Conducted performance evaluations and provided constructive feedback to employees.
• Directed Global Procurement Operations and Vendor Master team across 22 entities, managing 20 FTEs.
• Defined business objectives and tracked KPIs to ensure alignment with organizational goals.
• Developed team capabilities through targeted training, mentorship, and career development planning.
• Led weekly and monthly business reviews with clients to ensure performance transparency and alignment.
• Provided regular feedback and coaching to enhance individual and team performance.
• Managed escalations and conducted root cause analyses to drive process improvements.

Procurement Operations & Vendor Master:

• Drafted and amended contracts (MSA, SOW, CO) in compliance with procurement policies and business needs.
• Negotiated with vendors to secure cost savings and favorable terms.
• Created Purchase Requisitions (PRs) and Purchase Orders (POs) in accordance with procurement guidelines.
• Handled procurement-related queries using the ServiceNow platform.
• Analyzed spend data, aged PRs, and prepared ad hoc reports for strategic decision-making.
• Created and maintained procurement catalogs to streamline purchasing processes.
• Performed quarterly access and catalog reconciliations to ensure data integrity and compliance.
• Created and maintained vendor master data in the system, ensuring accuracy and compliance.
• Coordinated with suppliers to obtain required documentation.
• Conducted independent verification of banking and contact details in accordance with FOXTROT protocols.

Invoice Processing:

• Processed invoices and ensured timely payment releases in compliance with internal controls.
• Collaborated with requesters to obtain payment approvals.
• Resolved queries from business units and suppliers, providing timely and effective solutions.
• Liaised with the procurement team to address payment-related issues.
• Led cross-functional teams to streamline project delivery and enhance client satisfaction.