Sivarama Raju Sangaraju
Chennai,Tamil Nadu
Summary
To be associated with a progressive organization that gives scope to apply my knowledge and skills and to be part of a team that dynamically works towards the growth of the organization and self
15+ years of experience in installation, Maintenance and troubleshooting of TCP/IP networks, security and LAN/WAN administration. Hands on experience with Cisco Routers, Switches, ACI, wireless lan controllers, Cisco Load balancers, Checkpoint, Bluecoat, Websense, Riverbed, Infoblox and configuration of network devices. Practical Associate Consultant with expertise in managing priorities to meet deadlines and realize high-quality outcomes. Committed to establishing credibility and developing relationships with associates and managers. Strong conceptual thinking skills and new concepts acquisition.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Associate Consultant
HCLTech
Chennai
06.2024 - Current
- Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
- Helped team of 30 lead consultants optimize efficiency of current systems by conducting training sessions.
- Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
- Work to troubleshoot and resolve complex network issues on ACI, WiFi, R&S, SDWAN for SSBT
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Senior Engineer
NTT
Chennai
12.2022 - 06.2024
- Designed, implemented, and maintained network infrastructure for a large global organization, with a focus on improving system performance and network efficiency
- Work to troubleshoot and resolve complex network issues on FTD, ACI, WiFi, ISE, R&S, SDWAN, DNAC for Cognizant
- Developed and executed network security policies and protocols to protect against cyber threats and ensure compliance with industry regulations
- Upgraded and optimized network hardware and software, resulting in a 30% increase in network speed and capacity
- Conducted regular network audits to identify areas for improvement and implemented proactive measures to enhance network reliability and availability
Technical Lead
Wipro Ltd
Chennai
08.2020 - 12.2022
- Handling the WAN and LAN implementation and troubleshooting of DC, DR network and Firewall related issues in 24/7 support
- Monitoring and Managing network support for 3500 IOB branches and ATMs
- Configured and managed Cisco ISR routers 1900, ASR 1000 series, Cisco switches 2960, 3560, Nexus 9K and ACI infrastructure Series
- Configured and managed firewalls of Cisco FTD 2100 series, Checkpoint, Sophos & FortiGate -20D, 60D series
- Configuring and troubleshooting in BGP
- Implementation of Secured Partner networks like IDRBT, CTS, V-Soft, YCS, NPCI, Euronet FSS with our core Network for CBS access and other applications access
- Involving in Disaster recovery center - DR Switch over activities and in DR Drills, migrations, infrastructure and Partner network build projects and development of necessary documentation and diagrams
- Implementation of Redundancy for all Major networks
- Create and perform the change management activities as planned and Preparing RCAs for Major Incidents and resolving as per the agreed SLA
- Handled Project tools, Network Monitoring Tools and report generating tools
- Prepared Weekly, Monthly reports and, maintained network asset inventory
Senior Engineer
Dimensiondata India Pvt. Ltd.
CHENNAI
12.2015 - 08.2020
- Lead the regional team for all Network and Security Projects (Prepare, Plan, Design, Implement, Operate, and Optimize)
- Responsible for the delivery of technology advisory and solutions implementation
- Meticulously planning and developing technical aspects for Migration and new Implementation projects documentation [HLD, LLD, NIP]
- Engage with OEM, Vendors for solution proposals, & technical queries
- Actively participate in the solution proposal, Design and other pre sales activities
- Handling escalation calls for the Major and Critical incidents
- Conduct Periodical Knowledge Sharing session to regional team members
- Serving as Trusted and supporting arm to the Client to manage and maintain Campus Infrastructure throughout the country
- Owning the service incidents on routing, switching, security, wireless, WAN optimization platforms
- Responsible for the Service Continuity and Service Restoration
- Perform Periodical Health check-up and Audit and implement remediation
- Takes care of the new implementation and campus expansion projects
- Providing support for the Maintenance windows
- BCP drill
- Working with TAC engineers and closing Critical issues
- Providing support for incident/project requests to engineers across Country
System ENG Network Support
HSBC EDPI Pvt. Ltd.
Hyderabad
07.2010 - 10.2015
- Company Overview: One of the world’s largest banking sector industry spread across many countries in Global Resourcing providing quality of service to business partners & variety of products to customers
- Coordinating assigned IT projects and ensures company resources are utilized appropriately
- Coordinate project activities and ensures all project phases are documented appropriately
- Project Handled: As part of RUNIP Upgrade, coordinated with all the IT Dept
- To successfully upgrade of the RUNIP appliances
- Network infrastructure design and Implementation from the ground level for new site GURGAON
- Remotely commanded and coordinated with local IT team for new site setup
- Remotely provided support and successfully completed the ever greening of LDOS devices
- Providing the Global level support across Asia for production support team
- Provided the support to below projects: Implementation of WAE (Wide Area Engine) across sites in order to facilitate the viewing of group executive video messages around organization
- L2 to L3 migration – The existing L2 Server switch is migrated to L3 LAN topology
- As part of the group standard the Core Switches Cisco 6509 Model is successfully upgraded with the Memory (RAM, DRAM) without any impact to Services
- As part of the group standard upgraded the IOS on production devices at Distribution layer & Access layer
- One of the world’s largest banking sector industry spread across many countries in Global Resourcing providing quality of service to business partners & variety of products to customers
Network Support Executive
Datacraft India Pvt. Ltd.
Hyderabad
06.2008 - 07.2010
- Company Overview: Datacraft is the leading independent IT services and solutions company in Asia Pacific
- Specializing in customized business solutions, Datacraft helps clients plan, build and support their IT infrastructures
- A member of the Dimension Data Group and Asia’s pioneer in systems and network integration, Datacraft has designed, implemented and managed network infrastructure for many global corporations and leading service providers
- Configuration & Maintenance of the Cisco routers/switches and leased line modems
- Maintenance of Leased lines and ISDN/PSTN lines for central & branch banking environment
- Datacraft is the leading independent IT services and solutions company in Asia Pacific
- Specializing in customized business solutions, Datacraft helps clients plan, build and support their IT infrastructures
- A member of the Dimension Data Group and Asia’s pioneer in systems and network integration, Datacraft has designed, implemented and managed network infrastructure for many global corporations and leading service providers
Education
Bachelor of Science - CSE
Annamacharya Institute of Technology & Sciences
Andhra Pradesh, India 01.2003 - 01.2007
Skills
Cisco Products(ACI, FTD, WiFi, Catalyst & Nexus switches, Routers)
Riverbed
Bluecoat
Checkpoint
Team coordination
Flexible and adaptable
Change management
Remote team management
Documentation management
Vendor management
Certification
Check Point Certified Security Administrator (CCSA) R77.30
Additional Information
15+ years of work-experience
Self Assessment
I set high standards for myself. I have a flair for learning new things and accepting challenges. I also have a realization and strongly believe that with my skills, logical thinking, determination, devotion, and diligent efforts, I can prove to be an asset to any organization.
Personal Information
- Date of Birth: 05/02/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Work Desired
Full Time – Permanent
Timeline
Associate Consultant
HCLTech
06.2024 - Current
Senior Engineer
NTT
12.2022 - 06.2024
Technical Lead
Wipro Ltd
08.2020 - 12.2022
Senior Engineer
Dimensiondata India Pvt. Ltd.
12.2015 - 08.2020
System ENG Network Support
HSBC EDPI Pvt. Ltd.
07.2010 - 10.2015
Network Support Executive
Datacraft India Pvt. Ltd.
06.2008 - 07.2010
Bachelor of Science - CSE
Annamacharya Institute of Technology & Sciences
01.2003 - 01.2007
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