Open To Work
Hi, I’m
Siva Sai Teja Gudapati
Infrastructure Engineer
Guntur,AP
Summary
Infrastructure Engineer with over two years of experience supporting production infrastructure and applications for EU-based client in Spain, enhanced by a six-month internship at Openest. Demonstrates strong hands-on expertise with Windows and Linux servers, on-premises infrastructure, incident management, monitoring, IIS, SSL certificates, and automation. Proven track record of eliminating recurring incidents through scripting, achieving a reduction of monthly incidents from 60 to zero. Actively developing cloud skills and pursuing Junior Infrastructure / Cloud Support roles across Europe.
Overview
2
years of professional experience
1
Certification
Work History
TCSHyderabad
Infrastructure Engineer
05.2024 - Current
Job overview
- Supported business-critical production systems on Windows and Linux servers for Spain-based EU client.
- Monitored system performance, availability, and capacity while responding to incidents and service requests.
- Conducted server health checks, patching, updates, and service management for on-prem infrastructure.
- Performed Linux troubleshooting through log analysis, service checks, and system commands.
- Managed IIS configuration, application pools, and Windows services effectively.
- Handled SSL certificate renewals, imports, and validation issues promptly.
- Investigated Java application issues related to JKS keystore and truststore configuration.
- Collaborated with development, network, and infrastructure teams following ITIL processes.
OpenTextBangalore
Infrastructure Intern
09.2023 - 03.2024
Job overview
- Acquired hands-on experience in enterprise IT and infrastructure environments.
- Assisted senior engineers with application and system support activities.
- Supported incident resolution, log checks, and service validations effectively.
- Worked on Windows and Linux systems for troubleshooting and operational tasks.
- Contributed to documentation, SOPs, and operational procedures.
- Learned enterprise security practices, access control, and compliance fundamentals.
- Developed strong understanding of production support processes through teamwork.
Education
KL UniversityGuntur
Bachelor of Technology from Electronics And Communication Engineering
04-2023
12thGuntur
High School Diploma
04-2019
Skills
- Operating systems: Windows Server and Linux
- Infrastructure management: On-prem servers and VM support
- Web and application servers: IIS and Java applications
- Cloud fundamentals: AWS basics (EC2, networking, monitoring)
- Networking essentials: DNS, ports (80/443), firewall checks
- Security protocols: SSL certificates and keystore/truststore
- Monitoring and logs: System and application logs, alerts
- Automation tools: Shell scripting and basic Python
- IT processes: Incident, problem, and change management (ITIL)
- Ticketing systems: ServiceNow or similar
Languages
English
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Elementary (A2)
A2
Certification
AWS Certified Cloud Practitioner
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteAdditional Information
- Experience working with EU (Spain) stakeholders and time zones
- Strong communication skills in English
- Open to hybrid / on-site roles across Europe
Timeline
Infrastructure Engineer
TCS
05.2024 - Current
Infrastructure Intern
OpenText
09.2023 - 03.2024
KL University
Bachelor of Technology from Electronics And Communication Engineering
12th
High School Diploma